Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

System Restore point won't work


  • This topic is locked This topic is locked
2 replies to this topic

#1 Christian Renee

Christian Renee

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:45 PM

Posted 20 January 2011 - 12:16 PM

Ok, yesterday I was having issues with the Google redirect virus thing. First thing I did when I started having issues was try to do a system restore but it wouldn't work. I went through and tried to do the restore, chose a date and all, it started the restart and froze. I force restarted, the restore hadn't taken effect so I tried it again, it restarted this time but the restore still hadn't worked. At that point I found this site and followed step-by-step the instructions in this post: http://www.bleepingcomputer.com/forums/topic369733.html/page__st__15. After doing all of that, everything seemed to be back to normal, but when I got to the point about creating a new system restore point it wouldn't work. Now, when I try to create a new system restore point, I get to the screen where you have to enter a description and it won't let me enter anything (I can't click inside the description box, no cursor ever appears). Like I said in another post, I'm a complete novice so I'm not sure if I'm just doing (or not doing) something dumb, or if something is still lurking from that virus stuff. Malwarebytes shows no infected files. Anyway, I posted this yesterday and was told to post over here. Any help would be greatly appreciated and if any other info is needed please let me know! Thanks!


DDS (Ver_10-12-12.02) - NTFSx86
Run by cfacundus at 9:24:40.26 on Thu 01/20/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3071.2078 [GMT -6:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Broadcom\BPowMon\BPowMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Visioneer\OneTouch 4.0\OtService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\WebDrive\wdService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Hewlett-Packard\Toolbox2.0\Apache Tomcat 4.0\webapps\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WebDrive\webdrive.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
c:\Program Files\Hewlett-Packard\Toolbox2.0\Javasoft\JRE\1.3.1\bin\javaw.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WORLDOX\WDA.EXE
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Stamps.com Internet Postage\ipostage.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
\\SERVER\Users\cfacundus\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=11&ct=1295456736&rver=6.1.6206.0&wp=MBI&wreply=hxxp:%2F%2Fmail.live.com%2Fdefault.aspx&lc=1033&id=64855&mkt=en-us&cbcxt=mai&snsc=1
uSearch Page = hxxp://www.bing.com
uSearch Bar = hxxp://www.bing.com/sphome.aspx
mSearchAssistant = hxxp://www.bing.com/sphome.aspx
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [WebDriveTray] c:\program files\webdrive\webdrive.exe /trayicon
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [StatusClient] c:\program files\hewlett-packard\toolbox2.0\apache tomcat 4.0\webapps\toolbox\statusclient\StatusClient.exe /auto
mRun: [TomcatStartup] c:\program files\hewlett-packard\toolbox2.0\hpbpsttp.exe
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0417.0\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: uscourts.gov
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\cfacun~1\applic~1\mozilla\firefox\profiles\rn5isr16.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2746180&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.hotmail.com/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2746180&q=
FF - component: c:\documents and settings\cfacundus\application data\mozilla\firefox\profiles\rn5isr16.default\extensions\{72b90932-6338-4345-9fc4-4f94984ed241}\components\RadioWMPCoreGecko19.dll
FF - component: c:\documents and settings\cfacundus\application data\mozilla\firefox\profiles\rn5isr16.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
FF - Ext: Morphster Community Toolbar: {72b90932-6338-4345-9fc4-4f94984ed241} - %profile%\extensions\{72b90932-6338-4345-9fc4-4f94984ed241}

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-12-8 165584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-12-8 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-12-8 40384]
R2 BPowMon;Broadcom Power monitoring service;c:\program files\broadcom\bpowmon\BPowMon.exe [2009-8-17 79168]
R2 WebDriveFSD;WebDrive Filesystem Driver;c:\program files\webdrive\wdfsd.sys [2010-5-25 147288]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-12-8 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-12-8 40384]
R3 k57w2k;Broadcom NetLink ™ Gigabit Ethernet;c:\windows\system32\drivers\k57xp32.sys [2010-6-8 213544]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32.sys [2010-6-8 100712]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-5 136176]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2010-6-8 1684736]
S3 cpuz132;cpuz132;\??\c:\docume~1\cfacun~1\locals~1\temp\cpuz132\cpuz132_x32.sys --> c:\docume~1\cfacun~1\locals~1\temp\cpuz132\cpuz132_x32.sys [?]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-25 14336]

=============== Created Last 30 ================

2011-01-19 19:09:05 -------- d-----w- c:\program files\ESET
2011-01-19 17:16:49 -------- d-----w- c:\docume~1\cfacun~1\applic~1\SUPERAntiSpyware.com
2011-01-19 17:16:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-19 17:16:35 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-19 17:10:49 -------- d-----w- c:\docume~1\cfacun~1\applic~1\Malwarebytes
2011-01-19 17:10:36 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-19 17:10:35 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-01-19 17:10:31 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-19 17:10:31 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-19 16:51:27 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-01-19 16:51:27 -------- d-----w- c:\windows\system32\wbem\Repository
2011-01-13 17:48:09 240592 ----a-w- c:\windows\system32\nvdrsdb0.bin
2011-01-13 17:48:04 240592 ----a-w- c:\windows\system32\nvdrsdb1.bin
2011-01-13 17:48:04 1 ----a-w- c:\windows\system32\nvdrssel.bin
2011-01-13 17:47:44 888424 ----a-w- c:\windows\system32\nvdispco32.dll
2011-01-13 17:47:44 813672 ----a-w- c:\windows\system32\nvgenco32.dll
2011-01-13 17:47:44 61440 ----a-w- c:\windows\system32\OpenCL.dll
2011-01-13 17:47:43 13012992 ----a-w- c:\windows\system32\nvcompiler.dll
2011-01-13 17:47:10 -------- d-----w- C:\NVIDIA

==================== Find3M ====================


============= FINISH: 9:25:35.13 ===============

Edit: Well I started having some other issues (Outlook and other programs I use for work kept freezing up and crashing), so I ran Malwarebytes, Superantispyware and TDSSKiller again just to see if anything would show up. TDSS - no threats found, Malwarebytes - objects infected 0, SAS - Adware tracking cookie 115, Trojan.Agent/Gen-FakeSoft 1.

EDIT: Posts merged ~BP

Attached Files


Edited by Budapest, 20 January 2011 - 08:21 PM.


BC AdBot (Login to Remove)

 


#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:09:45 PM

Posted 26 January 2011 - 01:16 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Please take note:

  • If you have since resolved the original problem you were having, we would appreciate you letting us know.
  • If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.
  • If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.
  • If you have already posted a DDS log, please do so again, as your situation may have changed.
  • Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks and again sorry for the delay.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 Blade

Blade

    Strong in the Bleepforce


  • Site Admin
  • 12,704 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:US
  • Local time:05:45 PM

Posted 03 February 2011 - 03:43 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Posted Image

If I am helping you, it has been 48 hours since your last post, and I have yet to reply to your topic, please send me a PM
Become a BleepingComputer fan: Facebook
Follow us on Twitter!
Circle us on Google+





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users