Posted 19 January 2011 - 02:18 PM
Was trying to fix a malware problem and now the machine won't boot. Booted to an XP setup disc to try to enter Recovery Console and it isn't finding the hard drive. Simple BIOS test appears to locate the drive, though. Specifics below. I was referred here from the malware forum, I hope this is the correct place to post and apologize if it is not. Thanks for any help you can give!
Computer is now not making it into Windows XP. Went to boot the computer (ThinkPad laptop) and received the following message, between [START] and [END] below:
Cannot boot from any device
Current boot order and device status
1: USB FDD: -->Device not found
2: ATAPI CD0: Model HL-DT-ST DVDRAM GSA-4083N -->MNo valid operating system
3: USB CD: --> Device not found
4: ATA HDD0: Model HTS541060G9SA00-(S1) -->No valid operating system
5: PCI LAN: Model IBA GE Slot 0200 v1231 -->No valid operating system
6: USB HDD: -->Device not found
7: ATA HDD1: -->Device not found
Excluded from boot order:
Before that screen comes up, another screen comes up and then disappears, that reads:
Intel ® Boot Agent GE v1.2.31P1
Intel ® Boot Agent PXE Base Code (PXE-2.1 build 084)
Initializing and establishing a link ...
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting Intel Boot Agent
The last things that I remember doing:
LAST DAY COMPUTER WORKED - basic web browsing and downloading and running the various programs in the "Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help".
DAY BEFORE LAST DAY - Downloading and running Spybot and allowing it to cleanse infected files (or whatever the proper terminology is. Prior to that, ran a full scan of C: with McAfee Virus Scan and ran another spyware detection program (don't remember name and don't have acces to see it since I can't get into the computer).
After the last day the computer worked, I definitely did a full shut down of the machine, but there's a chance that the night before that I just sent it to Hibernate instead.
So ... received the suggestion to boot to XP setup disc and try to get to and run fixmbr. Booted with the XP Setup disk in the CD drive. Chose "To repair a Windows XP installation using Recovery Console, press R." Unfortunately, immediately received the following:
"Setup did not find any hard disk drives installed in your computer.
Make sure any hard disk drives are powered on and properly connected to your computer, and that any disk-related hardware configuration is correct. This may involve running a manufacturer-supplied diagnostic or setup program.
Setup cannot continue. To quit Setup, press F3."
I tried running the BIOS Setup Utility "Hard disk drive diagnostics program" and received the following:
Main hard disk drive | HDD0 :HTS541060G9SA00
Status | Test complete
Result | Pass: Read verification and speed test
Many thanks for generously sharing your time.