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smartagent.ds.adp.com possible virus?


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15 replies to this topic

#1 figuy

figuy

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  • Local time:04:10 AM

Posted 19 January 2011 - 12:18 PM

I ran Combofix to try and fix problem with redirecting issues,and this is the log associated with that scan. The issues with search engine redirect has been fixed for now. Could someone please take a look for peace of mind? thank you in advance.





ComboFix 11-01-18.04 - sales 01/19/2011 11:34:10.1.2 - x86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2005.1359 [GMT -5:00]
Running from: c:\documents and settings\sales\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\nt.dll
.
---- Previous Run -------
.
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\documents and settings\sales\Application Data\Adobe\plugs
c:\documents and settings\sales\Application Data\alot
c:\windows\Downloaded Program Files\popcaploader.dll
c:\windows\Downloaded Program Files\popcaploader.inf
c:\windows\system32\iOqXbcdd.ini
c:\windows\system32\iOqXbcdd.ini2

----- BITS: Possible infected sites -----

hxxp://smartagent.ds.adp.com
-- Previous Run --

Infected copy of c:\windows\system32\winlogon.exe was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\winlogon.exe

Infected copy of c:\windows\system32\winlogon.exe was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\winlogon.exe

Infected copy of c:\windows\explorer.exe was found and disinfected
Restored copy from - c:\windows\ServicePackFiles\i386\explorer.exe

--------

.
((((((((((((((((((((((((( Files Created from 2010-12-19 to 2011-01-19 )))))))))))))))))))))))))))))))
.

2011-01-19 15:39 . 2010-11-10 01:33 6273872 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-01-19 15:39 . 2010-11-10 01:33 6273872 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{738E9798-7B5E-4D97-AA60-930EEB13B46F}\mpengine.dll
2011-01-19 15:20 . 2011-01-19 15:27 -------- d-----w- C:\combo-fix
2011-01-19 14:49 . 2011-01-19 14:51 -------- d-----w- c:\documents and settings\Administrator\Application Data\Systweak
2011-01-19 14:43 . 2011-01-19 14:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Systweak
2011-01-19 14:43 . 2011-01-19 14:43 -------- d-----w- c:\documents and settings\sales\Application Data\Systweak
2011-01-18 23:00 . 2010-10-19 20:51 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-18 22:52 . 2011-01-18 22:52 -------- d-----w- c:\program files\Microsoft Security Client
2011-01-15 18:34 . 2011-01-15 18:34 -------- d-----w- c:\documents and settings\sales\Application Data\Malwarebytes
2011-01-15 18:25 . 2011-01-15 18:25 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2011-01-15 18:25 . 2011-01-15 18:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-01-15 18:25 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-15 18:25 . 2011-01-15 18:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-15 18:25 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-15 18:09 . 2011-01-15 18:09 -------- d-----w- c:\documents and settings\Administrator\Application Data\AVG8
2011-01-15 18:08 . 2011-01-15 18:08 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\SupportSoft
2011-01-15 18:02 . 2011-01-15 18:02 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-01-15 18:02 . 2011-01-15 18:02 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-18 18:12 . 2004-08-11 22:12 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52 . 2004-08-11 22:00 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:26 . 2004-08-11 22:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26 . 2004-08-11 22:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26 . 2004-08-11 22:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25 . 2004-08-11 22:00 385024 ----a-w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2004-08-11 22:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2010-10-28 13:13 . 2004-08-11 22:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25 . 2004-08-11 22:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-25 02:25 . 2010-10-25 02:25 165264 ----a-w- c:\windows\system32\drivers\MpFilter.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]

[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-10-11 21:12 1244040 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-12-18 39408]
"Google Update"="c:\documents and settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-04-03 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-28 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-28 162328]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-28 137752]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-10-03 178712]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-09-25 1036288]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-02-26 128296]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2009-05-21 1501064]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-05-26 1468296]
"Mobile Connectivity Suite"="c:\program files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" [2009-11-19 598016]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sasnative32

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\ADP\\webSuite View\\Client 4.5.193.0\\SW9C.EXE"=
"c:\\Program Files\\Common Files\\supportsoft\\bin\\sprtlisten.exe"=
"c:\\Program Files\\Common Files\\supportsoft\\bin\\ssrc.exe"=
"c:\\Program Files\\smartagent\\agent\\bin\\bcont.exe"=
"c:\\Program Files\\smartagent\\agent\\bin\\bcont_nm.exe"=
"c:\\Program Files\\smartagent\\bin\\sprtcmd.exe"=
"c:\\Program Files\\smartagent\\bin\\sprtsvc.exe"=
"c:\\Program Files\\smartagent\\bin\\tgshell.exe"=
"c:\\Program Files\\smartagent\\bin\\tgsrvc.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [01/23/2007 3:58 AM 133968]
R3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);c:\windows\system32\drivers\WsAudio_DeviceS(2).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);c:\windows\system32\drivers\WsAudio_DeviceS(3).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);c:\windows\system32\drivers\WsAudio_DeviceS(4).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);c:\windows\system32\drivers\WsAudio_DeviceS(5).sys [02/02/2010 7:56 PM 25704]
S3 AsfAlrt;AsfAlrt Service;c:\windows\system32\drivers\Asfalrt.sys [01/23/2007 3:45 AM 42832]
S3 BCASPROT;Advanced System Protector;\??\c:\program files\Systweak\Advanced System Protector\sasprot32.sys --> c:\program files\Systweak\Advanced System Protector\sasprot32.sys [?]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys --> c:\windows\system32\Drivers\ANDROIDUSB.sys [?]
.
Contents of the 'Scheduled Tasks' folder

2011-01-17 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2011-01-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-327967898-3298397691-3669245908-1006Core.job
- c:\documents and settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-03 15:50]

2011-01-19 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-327967898-3298397691-3669245908-1006UA.job
- c:\documents and settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-03 15:50]

2011-01-19 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 17:26]

2011-01-19 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
- c:\program files\Ask.com\UpdateTask.exe [2010-10-11 21:12]

2011-01-18 c:\windows\Tasks\User_Feed_Synchronization-{1F410C19-375B-4D5F-98C2-83C8DADCAE34}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
uInternet Connection Wizard,ShellNext = hxxp://www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {{FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\PokerStars.NET\PokerStarsUpdate.exe
Trusted Zone: adp.com\*.ds
Trusted Zone: adpcrm.net\orleansdodge
Trusted Zone: adpremotesupport.com
TCP: {BAFDD004-0DCD-4F35-AB9D-B25F81CCC339} = 67.69.184.199,67.69.184.7
DPF: {00906302-0F14-442C-B39C-275F61BC25BC} - file:///D:/autorun/atSdaCfg.CAB
DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} - file:///D:/autorun/PC-CONFIG-CHECK.CAB
FF - ProfilePath - c:\documents and settings\sales\Application Data\Mozilla\Firefox\Profiles\oq7zeh3r.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=LMW2&o=16054&locale=en_US&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: LimeWire Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
.
- - - - ORPHANS REMOVED - - - -

BHO-{5317AFEF-1D3A-46B4-A935-5708495FE012} - c:\windows\system32\ddcbXqOi.dll
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-Advanced System Protector - c:\program files\Systweak\Advanced System Protector\ASP.exe
Notify-opnLEusQ - opnLEusQ.dll



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-19 11:41
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1484)
c:\windows\system32\WININET.dll
c:\program files\ScanSoft\OmniPageSE4\OpHookSE4.dll
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\program files\Common Files\Roxio Shared\9.0\DLLShared\DLAAPI_W.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\smartagent\bin\sprtsvc.exe
c:\program files\smartagent\bin\tgsrvc.exe
c:\windows\system32\SearchIndexer.exe
c:\windows\system32\wscntfy.exe
c:\windows\system32\igfxsrvc.exe
c:\windows\system32\spool\drivers\w32x86\3\WrtProc.exe
c:\program files\Common Files\Teleca Shared\CapabilityManager.exe
c:\program files\Common Files\Teleca Shared\logger.exe
c:\program files\Common Files\Teleca Shared\Generic.exe
c:\program files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
c:\program files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HTC\HTC Sync\Mobile Phone Monitor\DbgOut.exe
c:\program files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
c:\program files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
.
**************************************************************************
.
Completion time: 2011-01-19 11:44:50 - machine was rebooted
ComboFix-quarantined-files.txt 2011-01-19 16:44

Pre-Run: 226,547,343,360 bytes free
Post-Run: 226,424,233,984 bytes free

- - End Of File - - 938073256AA1B64750041AB775B73718

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#2 oneof4

oneof4

  • Malware Response Team
  • 3,779 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:The Collective
  • Local time:05:10 AM

Posted 24 January 2011 - 09:27 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

We need to create an OTL Report

  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


We also need a log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:


Why we request you disable CD Emulation when receiving Malware Removal Advice

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If you encounter any problems, try running GMER in safe mode.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning
.

Best Regards,
oneof4.

Best Regards,
oneof4.


#3 figuy

figuy
  • Topic Starter

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Posted 25 January 2011 - 01:46 PM

OTL logfile created on: 01/25/2011 1:37:58 PM - Run 1
OTL by OldTimer - Version 3.2.20.5 Folder = C:\Documents and Settings\sales\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: MM/dd/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 63.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.75 Gb Total Space | 210.56 Gb Free Space | 90.47% Space Free | Partition Type: NTFS

Computer Name: SALES8 | User Name: sales | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/01/25 13:35:20 | 000,603,136 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\sales\Desktop\OTL.exe
PRC - [2010/11/30 13:20:36 | 000,997,408 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2010/11/11 12:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
PRC - [2010/01/26 17:02:52 | 000,389,120 | R--- | M] (Teleca) -- C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
PRC - [2009/12/18 14:07:13 | 000,039,408 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2009/12/11 13:50:34 | 000,557,056 | R--- | M] (Teleca AB) -- C:\Program Files\Common Files\Teleca Shared\Generic.exe
PRC - [2009/11/19 15:19:48 | 000,598,016 | R--- | M] (Teleca Sweden AB) -- C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
PRC - [2009/09/29 11:29:00 | 000,356,352 | R--- | M] (Teleca Sweden AB) -- C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\dbgout.exe
PRC - [2009/09/29 11:28:26 | 001,011,712 | R--- | M] (Teleca Sweden AB) -- C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
PRC - [2009/09/29 11:03:26 | 000,253,952 | R--- | M] (TODO: <Company name>) -- C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
PRC - [2009/09/29 11:03:02 | 000,462,848 | R--- | M] (Teleca AB) -- C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
PRC - [2009/08/21 13:37:50 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\smartagent\bin\sprtsvc.exe
PRC - [2009/08/21 13:37:42 | 000,185,640 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\smartagent\bin\tgsrvc.exe
PRC - [2009/06/03 08:25:16 | 000,106,496 | R--- | M] (Popwire AB) -- C:\Program Files\Common Files\Teleca Shared\logger.exe
PRC - [2009/04/14 11:14:26 | 000,139,264 | ---- | M] (Teleca Sweden AB) -- C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/02/26 10:57:28 | 000,128,296 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2007/10/03 15:45:02 | 000,358,936 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2007/10/03 15:44:58 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2007/09/24 19:12:48 | 001,036,288 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
PRC - [2007/02/04 12:02:14 | 000,079,400 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files\ScanSoft\OmniPageSE4\OpWareSE4.exe
PRC - [2007/01/23 03:58:04 | 000,133,968 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\ASF Agent\ASFAgent.exe
PRC - [2006/12/04 16:57:00 | 000,153,680 | ---- | M] (NewSoft Technology Corporation) -- C:\Program Files\NewSoft\Presto! PageManager 7.15\Pmsb.exe
PRC - [2006/10/30 16:59:34 | 000,024,576 | ---- | M] () -- C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
PRC - [2006/09/20 08:35:26 | 000,020,480 | ---- | M] () -- C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe


========== Modules (SafeList) ==========

MOD - [2011/01/25 13:35:20 | 000,603,136 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\sales\Desktop\OTL.exe
MOD - [2010/08/23 11:12:02 | 001,054,208 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
MOD - [2007/02/05 09:29:04 | 000,139,264 | ---- | M] (Nuance Communications, Inc.) -- C:\Program Files\ScanSoft\OmniPageSE4\OpHookSE4.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/11/11 12:26:40 | 000,011,736 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe -- (MsMpSvc)
SRV - [2009/08/21 13:37:54 | 000,386,424 | ---- | M] (SupportSoft, Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\supportsoft\bin\ssrc.exe -- (SupportSoft RemoteAssist)
SRV - [2009/08/21 13:37:50 | 000,206,120 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\smartagent\bin\sprtsvc.exe -- (sprtsvc_smartagent) SupportSoft Sprocket Service (smartagent)
SRV - [2009/08/21 13:37:42 | 000,185,640 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\smartagent\bin\tgsrvc.exe -- (tgsrvc_smartagent) SupportSoft Repair Service (smartagent)
SRV - [2007/10/03 15:45:02 | 000,358,936 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
SRV - [2007/01/23 03:58:04 | 000,133,968 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\ASF Agent\ASFAgent.exe -- (ASFAgent)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Running] -- -- (catchme)
DRV - [2011/01/24 12:28:33 | 000,028,752 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{F38AB68A-584C-458A-A7CD-E94D8BBA3717}\MpKsl862f08c8.sys -- (MpKsl862f08c8)
DRV - [2009/12/04 11:33:50 | 000,025,704 | ---- | M] (Wondershare) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\WsAudio_DeviceS(5).sys -- (WsAudio_DeviceS(5)) WsAudio_DeviceS(5)
DRV - [2009/12/04 11:33:50 | 000,025,704 | ---- | M] (Wondershare) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\WsAudio_DeviceS(4).sys -- (WsAudio_DeviceS(4)) WsAudio_DeviceS(4)
DRV - [2009/12/04 11:33:50 | 000,025,704 | ---- | M] (Wondershare) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\WsAudio_DeviceS(3).sys -- (WsAudio_DeviceS(3)) WsAudio_DeviceS(3)
DRV - [2009/12/04 11:33:50 | 000,025,704 | ---- | M] (Wondershare) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\WsAudio_DeviceS(2).sys -- (WsAudio_DeviceS(2)) WsAudio_DeviceS(2)
DRV - [2009/12/04 11:33:50 | 000,025,704 | ---- | M] (Wondershare) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\WsAudio_DeviceS(1).sys -- (WsAudio_DeviceS(1)) WsAudio_DeviceS(1)
DRV - [2008/04/13 13:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 13:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2008/04/13 11:36:05 | 000,144,384 | ---- | M] (Windows ® Server 2003 DDK provider) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\hdaudbus.sys -- (HDAudBus)
DRV - [2007/12/03 21:11:04 | 000,308,248 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\iaStor.sys -- (iaStor)
DRV - [2007/09/24 19:12:48 | 000,392,960 | ---- | M] (Sensaura) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (SenFiltService)
DRV - [2007/09/24 19:12:48 | 000,307,712 | ---- | M] (Analog Devices, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ADIHdAud.sys -- (ADIHdAudAddService)
DRV - [2007/07/23 18:42:12 | 000,045,056 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HECI.sys -- (HECI) Intel®
DRV - [2007/07/23 15:05:20 | 000,009,104 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLADResM.SYS -- (DLADResM)
DRV - [2007/07/23 15:04:58 | 000,037,360 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLABMFSM.SYS -- (DLABMFSM)
DRV - [2007/07/23 15:04:56 | 000,098,448 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAUDF_M.SYS -- (DLAUDF_M)
DRV - [2007/07/23 15:04:56 | 000,093,552 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAUDFAM.SYS -- (DLAUDFAM)
DRV - [2007/07/23 15:04:54 | 000,027,216 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAOPIOM.SYS -- (DLAOPIOM)
DRV - [2007/07/23 15:04:52 | 000,032,848 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLABOIOM.SYS -- (DLABOIOM)
DRV - [2007/07/23 15:04:52 | 000,016,304 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAPoolM.SYS -- (DLAPoolM)
DRV - [2007/07/23 15:04:50 | 000,108,752 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DLAIFS_M.SYS -- (DLAIFS_M)
DRV - [2007/07/23 14:55:44 | 000,099,808 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\WINDOWS\System32\Drivers\DRVMCDB.SYS -- (DRVMCDB)
DRV - [2007/07/23 14:49:44 | 000,030,064 | ---- | M] (Roxio) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\DLARTL_M.SYS -- (DLARTL_M)
DRV - [2007/07/23 14:49:44 | 000,014,576 | ---- | M] (Roxio) [Kernel | Boot | Running] -- C:\WINDOWS\System32\Drivers\DLACDBHM.SYS -- (DLACDBHM)
DRV - [2007/07/23 14:43:42 | 000,052,000 | ---- | M] (Roxio) [File_System | Auto | Running] -- C:\WINDOWS\system32\drivers\DRVNDDM.SYS -- (DRVNDDM)
DRV - [2007/06/28 15:21:38 | 005,761,728 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\igxpmp32.sys -- (ialm)
DRV - [2007/04/13 13:33:34 | 000,254,872 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\e1e5132.sys -- (e1express) Intel®
DRV - [2007/01/23 03:45:44 | 000,042,832 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Asfalrt.sys -- (AsfAlrt)
DRV - [2004/08/03 22:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\nv4_mini.sys -- (nv)
DRV - [2001/08/17 14:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 14:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 14:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 14:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 14:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 13:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 13:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 13:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 13:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 13:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 13:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 13:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 13:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 13:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 13:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Disabled | Stopped] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = [Binary data over 100 bytes]
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719


IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - Reg Error: Key error. File not found
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
IE - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..\URLSearchHook: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask.com)
IE - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "Ask.com"
FF - prefs.js..browser.search.order.1: "Ask.com"
FF - prefs.js..browser.search.selectedEngine: "Ask.com"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..extensions.enabledItems: toolbar@ask.com:3.6.13.184
FF - prefs.js..keyword.URL: "http://websearch.ask.com/redirect?client=ff&src=kw&tb=LMW2&o=16054&locale=en_US&q="

FF - HKLM\software\mozilla\Mozilla Firefox 3.6\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/01/25 16:58:58 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.6\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/02/19 08:31:25 | 000,000,000 | ---D | M]

[2010/09/01 10:02:57 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\sales\Application Data\Mozilla\Extensions
[2010/09/01 10:02:57 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\sales\Application Data\Mozilla\Extensions\mozswing@mozswing.org
[2010/09/08 09:27:35 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\sales\Application Data\Mozilla\Firefox\Profiles\oq7zeh3r.default\extensions
[2010/01/25 17:24:11 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\sales\Application Data\Mozilla\Firefox\Profiles\oq7zeh3r.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2010/11/15 17:09:13 | 000,000,000 | ---D | M] (LimeWire Toolbar) -- C:\Documents and Settings\sales\Application Data\Mozilla\Firefox\Profiles\oq7zeh3r.default\extensions\toolbar@ask.com
[2011/01/24 15:40:42 | 000,002,427 | ---- | M] () -- C:\Documents and Settings\sales\Application Data\Mozilla\Firefox\Profiles\oq7zeh3r.default\searchplugins\askcom.xml
[2010/01/25 16:51:35 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions

O1 HOSTS File: ([2011/01/19 12:38:00 | 000,000,071 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: 207.186.24.161 smartagent.ds.adp.com
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll (Google Inc.)
O2 - BHO: (LimeWire Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask.com)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (LimeWire Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask.com)
O3 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..\Toolbar\WebBrowser: (LimeWire Toolbar) - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll (Ask.com)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [Mobile Connectivity Suite] C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe (Teleca Sweden AB)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [OpwareSE4] C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe ()
O4 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll (Google Inc.)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll (Sun Microsystems, Inc.)
O9 - Extra Button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe (PokerStars)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..Trusted Domains: adp.com ([*.ds] http in Trusted sites)
O15 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..Trusted Domains: adp.com ([*.ds] https in Trusted sites)
O15 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..Trusted Domains: adpcrm.net ([orleansdodge] * in Trusted sites)
O15 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..Trusted Domains: adpremotesupport.com ([]http in Trusted sites)
O15 - HKU\S-1-5-21-327967898-3298397691-3669245908-1006\..Trusted Domains: adpremotesupport.com ([]https in Trusted sites)
O16 - DPF: {00906302-0F14-442C-B39C-275F61BC25BC} file:///D:/autorun/atSdaCfg.CAB (atSdaCfg Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} http://orleansdodge.adpcrm.net/reports/cr/activexviewer92.cab (Crystal Report Viewer Control 9)
O16 - DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} file:///D:/autorun/PC-CONFIG-CHECK.CAB (SysEngW2k Control)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1217536841187 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1227196437718 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab (Java Plug-in 1.6.0_07)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab (PopCapLoader Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxdev.dll - C:\WINDOWS\System32\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\sales\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\sales\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/11 17:15:00 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (sasnative32) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/01/25 13:35:11 | 000,603,136 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\sales\Desktop\OTL.exe
[2011/01/19 11:44:52 | 000,000,000 | ---D | C] -- C:\WINDOWS\temp
[2011/01/19 10:21:49 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2011/01/19 10:20:19 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2011/01/19 10:20:19 | 000,161,792 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2011/01/19 10:20:19 | 000,136,704 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2011/01/19 10:20:19 | 000,031,232 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2011/01/19 10:20:12 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2011/01/19 10:20:12 | 000,000,000 | ---D | C] -- C:\combo-fix
[2011/01/19 10:19:40 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/01/19 09:48:24 | 000,000,000 | ---D | C] -- C:\WINDOWS\Minidump
[2011/01/19 09:43:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\sales\Application Data\Systweak
[2011/01/19 09:43:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Systweak
[2011/01/18 20:58:28 | 000,000,000 | ---D | C] -- C:\Documents and Settings\sales\Desktop\bruce
[2011/01/18 18:00:27 | 000,222,080 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\MpSigStub.exe
[2011/01/18 17:52:32 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2011/01/15 13:34:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\sales\Application Data\Malwarebytes
[2011/01/15 13:25:43 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2011/01/15 13:25:43 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/01/15 13:25:43 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2011/01/15 13:25:40 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2011/01/15 13:25:40 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2011/01/15 13:02:05 | 000,000,000 | -HSD | C] -- C:\WINDOWS\CSC
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/01/25 13:36:19 | 000,296,448 | ---- | M] () -- C:\Documents and Settings\sales\Desktop\j6pfvjrg.exe
[2011/01/25 13:35:20 | 000,603,136 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\sales\Desktop\OTL.exe
[2011/01/25 13:30:36 | 000,000,422 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{1F410C19-375B-4D5F-98C2-83C8DADCAE34}.job
[2011/01/25 13:01:00 | 000,000,234 | ---- | M] () -- C:\WINDOWS\tasks\Scheduled Update for Ask Toolbar.job
[2011/01/25 12:46:00 | 000,000,978 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-327967898-3298397691-3669245908-1006UA.job
[2011/01/24 18:54:00 | 000,000,284 | ---- | M] () -- C:\WINDOWS\tasks\AppleSoftwareUpdate.job
[2011/01/22 09:46:00 | 000,000,926 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskUserS-1-5-21-327967898-3298397691-3669245908-1006Core.job
[2011/01/19 12:38:00 | 000,000,071 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2011/01/19 11:43:15 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/01/19 11:41:14 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/01/19 11:38:07 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/01/19 11:38:06 | 2101,981,184 | -HS- | M] () -- C:\hiberfil.sys
[2011/01/19 11:31:55 | 004,157,687 | R--- | M] () -- C:\Documents and Settings\sales\Desktop\ComboFix.exe
[2011/01/19 10:21:52 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2011/01/19 09:44:45 | 000,001,805 | ---- | M] () -- C:\Documents and Settings\sales\Application Data\Microsoft\Internet Explorer\Quick Launch\Advanced System Protector.lnk
[2011/01/18 17:52:51 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2011/01/13 11:21:35 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/01/25 13:36:16 | 000,296,448 | ---- | C] () -- C:\Documents and Settings\sales\Desktop\j6pfvjrg.exe
[2011/01/19 11:31:50 | 004,157,687 | R--- | C] () -- C:\Documents and Settings\sales\Desktop\ComboFix.exe
[2011/01/19 10:30:20 | 2101,981,184 | -HS- | C] () -- C:\hiberfil.sys
[2011/01/19 10:21:52 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2011/01/19 10:21:49 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2011/01/19 10:20:19 | 000,256,512 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2011/01/19 10:20:19 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2011/01/19 10:20:19 | 000,089,088 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2011/01/19 10:20:19 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2011/01/19 10:20:19 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2011/01/19 09:43:03 | 000,001,805 | ---- | C] () -- C:\Documents and Settings\sales\Application Data\Microsoft\Internet Explorer\Quick Launch\Advanced System Protector.lnk
[2011/01/18 17:57:43 | 000,000,424 | -H-- | C] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/01/18 17:52:51 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2011/01/18 17:52:36 | 000,001,680 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk
[2010/02/01 10:22:51 | 000,000,000 | ---- | C] () -- C:\WINDOWS\DbgOut.INI
[2010/01/25 14:51:56 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2010/01/25 14:41:12 | 000,000,332 | ---- | C] () -- C:\WINDOWS\System32\CNCMFP32.INI
[2010/01/25 14:38:50 | 000,011,776 | ---- | C] () -- C:\WINDOWS\System32\pmsbfn32.dll
[2010/01/25 14:37:43 | 000,000,412 | ---- | C] () -- C:\WINDOWS\MAXLINK.INI
[2008/11/28 15:54:04 | 000,016,384 | ---- | C] () -- C:\Documents and Settings\sales\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008/09/05 13:57:53 | 000,004,047 | ---- | C] () -- C:\WINDOWS\SigPlus.ini
[2008/07/19 10:55:04 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2008/07/19 10:53:11 | 000,000,234 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2008/07/19 10:33:47 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4837.dll
[2008/07/19 10:32:39 | 000,001,220 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2007/09/27 09:51:02 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 09:48:48 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 09:48:28 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
[2007/02/28 05:03:32 | 000,080,720 | ---- | C] () -- C:\WINDOWS\System32\AsfBios.dll
[2007/01/23 03:45:40 | 000,025,424 | ---- | C] () -- C:\WINDOWS\System32\drivers\netamsg.dll
[2005/12/21 17:57:36 | 000,139,264 | ---- | C] () -- C:\WINDOWS\System32\nsldap32v50.dll
[2005/12/21 17:57:04 | 000,024,576 | ---- | C] () -- C:\WINDOWS\System32\nsldappr32v50.dll
[2005/12/21 17:54:34 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\nsldapssl32v50.dll
[2004/08/11 17:24:19 | 000,000,791 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/11 17:11:31 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2004/08/11 17:07:24 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI

< End of report >
OTL Extras logfile created on: 01/25/2011 1:37:58 PM - Run 1
OTL by OldTimer - Version 3.2.20.5 Folder = C:\Documents and Settings\sales\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: MM/dd/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 63.00% Memory free
4.00 Gb Paging File | 3.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 232.75 Gb Total Space | 210.56 Gb Free Space | 90.47% Space Free | Partition Type: NTFS

Computer Name: SALES8 | User Name: sales | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe" = C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX -- (CyberLink Corp.)
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" = C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program -- (CyberLink Corp.)
"" =
"C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe" = C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe:*:Enabled:sprtlisten.exe -- (SupportSoft, Inc.)
"C:\Program Files\Common Files\supportsoft\bin\ssrc.exe" = C:\Program Files\Common Files\supportsoft\bin\ssrc.exe:*:Enabled:ssrc.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\agent\bin\bcont.exe" = C:\Program Files\smartagent\agent\bin\bcont.exe:*:Enabled:bcont.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\agent\bin\bcont_nm.exe" = C:\Program Files\smartagent\agent\bin\bcont_nm.exe:*:Enabled:bcont_nm.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\sprtcmd.exe" = C:\Program Files\smartagent\bin\sprtcmd.exe:*:Enabled:sprtcmd.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\sprtsvc.exe" = C:\Program Files\smartagent\bin\sprtsvc.exe:*:Enabled:sprtsvc.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\tgshell.exe" = C:\Program Files\smartagent\bin\tgshell.exe:*:Enabled:tgshell.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\tgsrvc.exe" = C:\Program Files\smartagent\bin\tgsrvc.exe:*:Enabled:tgsrvc.exe -- (SupportSoft, Inc.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe" = C:\Program Files\CyberLink\PowerDVD DX\PowerDVD.exe:*:Enabled:CyberLink PowerDVD DX -- (CyberLink Corp.)
"C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" = C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe:*:Enabled:CyberLink PowerDVD DX Resident Program -- (CyberLink Corp.)
"C:\Program Files\ADP\webSuite View\Client 4.5.193.0\SW9C.EXE" = C:\Program Files\ADP\webSuite View\Client 4.5.193.0\SW9C.EXE:*:Enabled:w.e.b.Suite View Client 4.5.193.0 -- (Seagull Software)
"C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe" = C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe:*:Enabled:sprtlisten.exe -- (SupportSoft, Inc.)
"C:\Program Files\Common Files\supportsoft\bin\ssrc.exe" = C:\Program Files\Common Files\supportsoft\bin\ssrc.exe:*:Enabled:ssrc.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\agent\bin\bcont.exe" = C:\Program Files\smartagent\agent\bin\bcont.exe:*:Enabled:bcont.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\agent\bin\bcont_nm.exe" = C:\Program Files\smartagent\agent\bin\bcont_nm.exe:*:Enabled:bcont_nm.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\sprtcmd.exe" = C:\Program Files\smartagent\bin\sprtcmd.exe:*:Enabled:sprtcmd.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\sprtsvc.exe" = C:\Program Files\smartagent\bin\sprtsvc.exe:*:Enabled:sprtsvc.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\tgshell.exe" = C:\Program Files\smartagent\bin\tgshell.exe:*:Enabled:tgshell.exe -- (SupportSoft, Inc.)
"C:\Program Files\smartagent\bin\tgsrvc.exe" = C:\Program Files\smartagent\bin\tgsrvc.exe:*:Enabled:tgsrvc.exe -- (SupportSoft, Inc.)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{019FC27F-D968-4854-9B20-431BD169BDF1}" = ApproveIt Web Server - Client Software
"{0394CDC8-FABD-4ED8-B104-03393876DFDF}" = Roxio Creator Tools
"{07159635-9DFE-4105-BFC0-2817DB540C68}" = Roxio Activation Module
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{0ABC556A-5A27-4708-9021-B72FB0F8B1F6}" = Canon MF4200 Series
"{0D397393-9B50-4C52-84D5-77E344289F87}" = Roxio Creator Data
"{12345678-1234-1234-1234-123456789013}" = w.e.b.Suite 4.5 Managed Assemblies
"{132CA5D9-C745-4B0B-A3B2-8C7A6EC3EE7E}" = Canon MF Toolbox 4.9.1.1.mf06
"{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}" = QuickTime
"{16F76153-7405-4FA2-90E6-4E2196EFC24C}" = PC CONFIG CONTROL
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26D1CCB8-6960-4211-B537-C298CDF9935F}" = ADP View Client 4.5.228.0
"{2F4C24E6-CBD4-4AAC-B56F-C9FD44DE5668}" = Roxio Drag-to-Disc
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java™ 6 Update 5
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3BDDF462-8A95-4C50-86DA-4D41F3483EA5}" = Canon MF Toolbox 4.9.1.1.mf06
"{3FA365DF-2D68-45ED-8F83-8C8A33E65143}" = Apple Application Support
"{4633256F-8709-495F-B4D1-A022EFAE7C39}" = psqlODBC
"{470E9A78-A276-46EB-85F1-05625C766889}" = HTC Sync
"{53183B25-FBDC-4B95-856A-DCDD69DFEE18}" = Intel® PRO Alerting Agent
"{5612396C-3B32-4EAB-995B-8568CD50E931}" = ADP Terminal Emulator 4.1.3.983
"{5D2AADA8-27D0-4C9D-9D25-34E81985F2F0}" = PR Parts Update 45
"{6061E918-18B4-4CFF-9D68-5E571BE2AFF7}" = ADPSecProfile
"{619CDD8A-14B6-43A1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{6421F085-1FAA-DE13-D02A-CFB412C522A4}" = Acrobat.com
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{6D6664A9-3342-4948-9B7E-034EFE366F0F}" = HTC Driver Installer
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{774088D4-0777-4D78-904D-E435B318F5D2}" = Microsoft Antimalware
"{777CA40C-0206-4EF6-A0FC-618BF06BF8D0}" = Intel® PRO Network Connections 12.1.12.4
"{77A776C4-D10F-416D-88F0-53F2D9DCD9B3}" = Microsoft Security Client
"{83FFCFC7-88C6-41C6-8752-958A45325C82}" = Roxio Creator Audio
"{8655B0DC-7E26-4E9F-9C6E-F274FD40FAD7}" = CRUFL wsFunctions
"{86D4B82A-ABED-442A-BE86-96357B70F4FE}" = Ask Toolbar
"{880AF49C-34F7-4285-A8AD-8F7A3D1C33DC}" = Roxio Creator BDAV Plugin
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8D337F77-BE7F-41A2-A7CB-D5A63FD7049B}" = Sonic CinePlayer Decoder Pack
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91130409-6000-11D3-8CFE-0050048383C9}" = Microsoft Office XP Small Business
"{92FB3399-B2AC-4A33-A0E4-66CD30E9B8C5}" = w.e.b.Suite Launch Application
"{92FD71D5-ED7E-40B2-8DF3-4B5E6F684367}" = Dell ETS Factory Installation
"{943D534F-B17D-4D52-9AC4-AE8DE38D3BF4}" = Canon MF Toolbox 4.9.1.1.mf06
"{94A065E8-455D-41C1-AF1F-F0C1AF8F50F3}" = Microsoft IntelliType Pro 7.0
"{9509674F-3972-11DE-806D-005056806466}" = Google Earth
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{97D92BA0-E266-4F69-956E-F457EFECF43B}" = Crystal_11r2sp1
"{A26B749D-CAB4-4652-A418-DEB6723362B7}" = Canon MF Toolbox 4.9.1.1.mf06
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A6FDF86A-F541-4E7B-AEA0-8849A2A700D5}" = iTunes
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AC76BA86-7AD7-1033-7B44-A92000000001}" = Adobe Reader 9.2
"{BBEADF53-1202-46AE-A2C3-E7F3223F9A35}" = ADP Software Install Agent
"{BD977AB7-863E-4B69-A761-EE72DB86B508}" = ADP Screensaver
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C38157B0-790E-4B60-A4F0-48775526C85D}" = w.e.b.Suite2007 Preview
"{C5928069-1719-4DF3-AF60-45F6C2DAB55D}" = Atalasoft Components
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator DE
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D2D6B9EB-C6DC-4DAA-B4DE-BB7D9735E7DA}" = Presto! PageManager 7.15.16
"{DD929BD3-5D41-4407-BE04-119B4A631869}" = Canon MF Toolbox 4.9.1.1.mf06
"{DEE88727-779B-47A9-ACEF-F87CA5F92A65}" = ScanSoft OmniPage SE 4
"{EDAF13BC-2ADA-4491-BCA2-972522907138}" = w.e.b.Suite Terminal Emulator VBA Support
"{EF71A531-5B6C-4B20-8D1E-E6379C7FB6D3}" = Microsoft IntelliPoint 7.0
"{F5EA972A-C0D7-4588-A5ED-965FB3EB740F}" = w.e.b.Suite View Client 4.5.193.0
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Adobe SVG Viewer" = Adobe SVG Viewer 3.0
"Aimersoft Music Converter_is1" = Aimersoft Music Converter(Build 1.3.2.0)
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"HDMI" = Intel® Graphics Media Accelerator Driver
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft Security Client" = Microsoft Security Essentials
"Mozilla Firefox (3.6)" = Mozilla Firefox (3.6)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"PokerStars.net" = PokerStars.net
"SearchAssist" = SearchAssist
"Wdf01007" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-327967898-3298397691-3669245908-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Java Trading Station" = Java Trading Station

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 09/16/2010 6:37:18 PM | Computer Name = SALES8 | Source = Application Error | ID = 1000
Description = Faulting application application launcher.exe, version 2.3.0.115,
faulting module unknown, version 0.0.0.0, fault address 0x001501e5.

Error - 10/02/2010 9:57:09 AM | Computer Name = SALES8 | Source = .NET Runtime Optimization Service | ID = 1101
Description = .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32)
- Failed to compile: BusinessObjects.Enterprise.Sdk, Version=11.5.3300.0, Culture=neutral,
PublicKeyToken=692fbea5521e1304 . Error code = 0x8007000b

Error - 10/13/2010 9:57:39 AM | Computer Name = SALES8 | Source = Microsoft Office 10 | ID = 2000
Description = Accepted Safe Mode action : Microsoft Outlook.

Error - 12/11/2010 11:51:23 AM | Computer Name = SALES8 | Source = Microsoft Office 10 | ID = 2001
Description = Rejected Safe Mode action : Microsoft Outlook.

Error - 12/27/2010 8:42:46 PM | Computer Name = SALES8 | Source = Microsoft Office 10 | ID = 2001
Description = Rejected Safe Mode action : Microsoft Outlook.

Error - 01/15/2011 11:46:06 AM | Computer Name = SALES8 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 01/18/2011 6:52:41 PM | Computer Name = SALES8 | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 0x80070003, P2 moac, P3 cachereset, P4 3.0.8107.0,
P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 NIL, P10 NIL.

Error - 01/18/2011 7:08:40 PM | Computer Name = SALES8 | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 0, P2 moaccapability, P3 3.0.8107.0, P4
0, P5 0, P6 unspecified, P7 unspecified, P8 NIL, P9 NIL, P10 NIL.

Error - 01/19/2011 11:22:35 AM | Computer Name = SALES8 | Source = Application Error | ID = 1000
Description = Faulting application explorer.exe, version 6.0.2900.5512, faulting
module unknown, version 0.0.0.0, fault address 0x715b9e59.

Error - 01/19/2011 11:23:00 AM | Computer Name = SALES8 | Source = Application Error | ID = 1000
Description = Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module
dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.

[ System Events ]
Error - 01/15/2011 2:47:55 PM | Computer Name = SALES8 | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC0000001'
while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring
the volume.

Error - 01/15/2011 4:08:56 PM | Computer Name = SALES8 | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC0000001'
while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring
the volume.

Error - 01/17/2011 1:03:46 PM | Computer Name = SALES8 | Source = Service Control Manager | ID = 7034
Description = The Windows Image Acquisition (WIA) service terminated unexpectedly.
It has done this 1 time(s).

Error - 01/19/2011 10:49:00 AM | Computer Name = SALES8 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 01/19/2011 10:50:06 AM | Computer Name = SALES8 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 01/19/2011 10:51:40 AM | Computer Name = SALES8 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service EventSystem
with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error - 01/19/2011 10:51:53 AM | Computer Name = SALES8 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 01/19/2011 10:52:38 AM | Computer Name = SALES8 | Source = Service Control Manager | ID = 7026
Description = The following boot-start or system-start driver(s) failed to load:
Fips intelppm MpFilter

Error - 01/19/2011 11:17:59 AM | Computer Name = SALES8 | Source = DCOM | ID = 10005
Description = DCOM got error "%1084" attempting to start the service StiSvc with
arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}

Error - 01/19/2011 11:31:26 AM | Computer Name = SALES8 | Source = System Error | ID = 1003
Description = Error code 1000000a, parameter1 00000016, parameter2 0000001c, parameter3
00000000, parameter4 80502eb4.


< End of report >

Edited by Budapest, 25 January 2011 - 05:27 PM.
Topic merged ~BP


#4 figuy

figuy
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  • Members
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  • Local time:04:10 AM

Posted 25 January 2011 - 01:54 PM

GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2011-01-25 13:52:38
Windows 5.1.2600 Service Pack 3
Running: j6pfvjrg.exe; Driver: C:\DOCUME~1\sales\LOCALS~1\Temp\kxtdypow.sys


---- Kernel code sections - GMER 1.0.15 ----

init C:\WINDOWS\system32\drivers\Senfilt.sys entry point in "init" section [0xA1D4CA00]
? C:\ComboFix\catchme.sys The system cannot find the path specified. !
? C:\WINDOWS\system32\Drivers\PROCEXP113.SYS The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\SearchIndexer.exe[764] kernel32.dll!WriteFile 7C810E27 7 Bytes JMP 00585C0C C:\WINDOWS\system32\MSSRCH.DLL (mssrch.dll/Microsoft Corporation)

---- EOF - GMER 1.0.15 ----

Edited by Budapest, 25 January 2011 - 05:27 PM.
Topic merged ~BP


#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:05:10 AM

Posted 28 January 2011 - 11:02 AM

Hello

My name is gringo and I will be Helping you from this point forward

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Here is the first thing I would like you to do.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

update combofix

I would like you to download an updated virsion of combofix.

Delete the version of combofix you have now on your desktop and download a new one from here

Link 1
Link 2
Link 3
**Note: It is important that it is saved directly to your desktop**

1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note:Do not mouseclick combofix's window while it's running. That may cause it to stall
[/list]

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • OFFLINE
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  • Gender:Male
  • Location:Puerto rico
  • Local time:05:10 AM

Posted 31 January 2011 - 02:49 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 figuy

figuy
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Posted 31 January 2011 - 04:56 PM

ComboFix 11-01-31.01 - sales 01/31/2011 16:44:15.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2005.1168 [GMT -5:00]
Running from: c:\documents and settings\sales\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat

----- BITS: Possible infected sites -----

hxxp://smartagent.ds.adp.com
.
((((((((((((((((((((((((( Files Created from 2010-12-28 to 2011-01-31 )))))))))))))))))))))))))))))))
.

2011-01-31 16:37 . 2011-01-31 16:37 28752 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{908281FB-980E-43EF-8B47-7E580A18C1A9}\MpKslabdf8944.sys
2011-01-31 16:37 . 2011-01-13 09:41 5890896 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{908281FB-980E-43EF-8B47-7E580A18C1A9}\mpengine.dll
2011-01-19 15:39 . 2011-01-13 09:41 5890896 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-01-19 15:20 . 2011-01-19 15:27 -------- d-----w- C:\combo-fix
2011-01-19 14:49 . 2011-01-19 14:51 -------- d-----w- c:\documents and settings\Administrator\Application Data\Systweak
2011-01-19 14:43 . 2011-01-19 14:51 -------- d-----w- c:\documents and settings\All Users\Application Data\Systweak
2011-01-19 14:43 . 2011-01-19 14:43 -------- d-----w- c:\documents and settings\sales\Application Data\Systweak
2011-01-18 23:00 . 2010-10-19 20:51 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-01-18 22:52 . 2011-01-18 22:52 -------- d-----w- c:\program files\Microsoft Security Client
2011-01-15 18:34 . 2011-01-15 18:34 -------- d-----w- c:\documents and settings\sales\Application Data\Malwarebytes
2011-01-15 18:25 . 2011-01-15 18:25 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2011-01-15 18:25 . 2011-01-15 18:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-01-15 18:25 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-15 18:25 . 2011-01-15 18:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-15 18:25 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-15 18:09 . 2011-01-15 18:09 -------- d-----w- c:\documents and settings\Administrator\Application Data\AVG8
2011-01-15 18:08 . 2011-01-15 18:08 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\SupportSoft
2011-01-15 18:02 . 2011-01-15 18:02 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-01-15 18:02 . 2011-01-15 18:02 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-18 18:12 . 2004-08-11 22:12 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-09 14:52 . 2004-08-11 22:00 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:26 . 2004-08-11 22:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26 . 2004-08-11 22:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26 . 2004-08-11 22:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25 . 2004-08-11 22:00 385024 ----a-w- c:\windows\system32\html.iec
.

((((((((((((((((((((((((((((( SnapShot@2011-01-19_16.41.31 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-01-25 19:46 . 2011-01-25 19:46 32772 c:\windows\system32\mlfcache.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00000000-6E41-4FD3-8538-502F5495E5FC}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]

[HKEY_CLASSES_ROOT\clsid\{00000000-6e41-4fd3-8538-502f5495e5fc}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-10-11 21:12 1244040 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-10-11 1244040]

[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-12-18 39408]
"Google Update"="c:\documents and settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-04-03 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-06-28 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-06-28 162328]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-06-28 137752]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-10-03 178712]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-09-25 1036288]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-02-26 128296]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]
"OpwareSE4"="c:\program files\ScanSoft\OmniPageSE4\OpwareSE4.exe" [2007-02-04 79400]
"WrtMon.exe"="c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe" [2006-09-20 20480]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-11-11 417792]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-11-12 141600]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2009-05-21 1501064]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2009-05-26 1468296]
"Mobile Connectivity Suite"="c:\program files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" [2009-11-19 598016]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe [2008-5-26 123904]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0sasnative32

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PowerDVD.exe"=
"c:\\Program Files\\CyberLink\\PowerDVD DX\\PDVDDXSrv.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\ADP\\webSuite View\\Client 4.5.193.0\\SW9C.EXE"=
"c:\\Program Files\\Common Files\\supportsoft\\bin\\sprtlisten.exe"=
"c:\\Program Files\\Common Files\\supportsoft\\bin\\ssrc.exe"=
"c:\\Program Files\\smartagent\\agent\\bin\\bcont.exe"=
"c:\\Program Files\\smartagent\\agent\\bin\\bcont_nm.exe"=
"c:\\Program Files\\smartagent\\bin\\sprtcmd.exe"=
"c:\\Program Files\\smartagent\\bin\\sprtsvc.exe"=
"c:\\Program Files\\smartagent\\bin\\tgshell.exe"=
"c:\\Program Files\\smartagent\\bin\\tgsrvc.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 MpKslabdf8944;MpKslabdf8944;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{908281FB-980E-43EF-8B47-7E580A18C1A9}\MpKslabdf8944.sys [01/31/2011 11:37 AM 28752]
R2 ASFAgent;ASF Agent;c:\program files\Intel\ASF Agent\ASFAgent.exe [01/23/2007 3:58 AM 133968]
R3 WsAudio_DeviceS(1);WsAudio_DeviceS(1);c:\windows\system32\drivers\WsAudio_DeviceS(1).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(2);WsAudio_DeviceS(2);c:\windows\system32\drivers\WsAudio_DeviceS(2).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(3);WsAudio_DeviceS(3);c:\windows\system32\drivers\WsAudio_DeviceS(3).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(4);WsAudio_DeviceS(4);c:\windows\system32\drivers\WsAudio_DeviceS(4).sys [02/02/2010 7:56 PM 25704]
R3 WsAudio_DeviceS(5);WsAudio_DeviceS(5);c:\windows\system32\drivers\WsAudio_DeviceS(5).sys [02/02/2010 7:56 PM 25704]
S3 AsfAlrt;AsfAlrt Service;c:\windows\system32\drivers\Asfalrt.sys [01/23/2007 3:45 AM 42832]
S3 BCASPROT;Advanced System Protector;\??\c:\program files\Systweak\Advanced System Protector\sasprot32.sys --> c:\program files\Systweak\Advanced System Protector\sasprot32.sys [?]
S3 HTCAND32;HTC Device Driver;c:\windows\system32\Drivers\ANDROIDUSB.sys --> c:\windows\system32\Drivers\ANDROIDUSB.sys [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - KXTDYPOW
*NewlyCreated* - MPKSLABDF8944
*Deregistered* - kxtdypow
.
Contents of the 'Scheduled Tasks' folder

2011-01-24 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 17:34]

2011-01-29 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-327967898-3298397691-3669245908-1006Core.job
- c:\documents and settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-03 15:50]

2011-01-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-327967898-3298397691-3669245908-1006UA.job
- c:\documents and settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-04-03 15:50]

2011-01-19 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 17:26]

2011-01-31 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
- c:\program files\Ask.com\UpdateTask.exe [2010-10-11 21:12]

2011-01-31 c:\windows\Tasks\User_Feed_Synchronization-{1F410C19-375B-4D5F-98C2-83C8DADCAE34}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 09:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&sourceid=ie7
uInternet Connection Wizard,ShellNext = hxxp://www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {{FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\PokerStars.NET\PokerStarsUpdate.exe
Trusted Zone: adp.com\*.ds
Trusted Zone: adpcrm.net\orleansdodge
Trusted Zone: adpremotesupport.com
TCP: {BAFDD004-0DCD-4F35-AB9D-B25F81CCC339} = 67.69.184.199,67.69.184.7
DPF: {00906302-0F14-442C-B39C-275F61BC25BC} - file:///D:/autorun/atSdaCfg.CAB
DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} - file:///D:/autorun/PC-CONFIG-CHECK.CAB
FF - ProfilePath - c:\documents and settings\sales\Application Data\Mozilla\Firefox\Profiles\oq7zeh3r.default\
FF - prefs.js: browser.search.selectedEngine - Ask.com
FF - prefs.js: keyword.URL - hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=LMW2&o=16054&locale=en_US&q=
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: LimeWire Toolbar: toolbar@ask.com - %profile%\extensions\toolbar@ask.com
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-31 16:48
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(744)
c:\windows\system32\igfxdev.dll
.
Completion time: 2011-01-31 16:49:37
ComboFix-quarantined-files.txt 2011-01-31 21:49
ComboFix2.txt 2011-01-19 16:44

Pre-Run: 225,996,578,816 bytes free
Post-Run: 226,127,155,200 bytes free

- - End Of File - - CAA3DCBBDA268EAB33A45F3C7BEEBE5E

#8 figuy

figuy
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Posted 31 January 2011 - 04:57 PM

system seems to be running fine. Here is the combo fix log u requested. Thanks again for your help

#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 31 January 2011 - 05:01 PM

Hello

I would ike to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
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#10 figuy

figuy
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  • Local time:04:10 AM

Posted 01 February 2011 - 04:44 PM

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11.5
Adobe SVG Viewer 3.0
ADP Screensaver
ADP Software Install Agent
ADP Terminal Emulator 4.1.3.983
ADP View Client 4.5.228.0
ADPSecProfile
Aimersoft Music Converter(Build 1.3.2.0)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ApproveIt Web Server - Client Software
Ask Toolbar
Atalasoft Components
Bonjour
Canon MF Toolbox 4.9.1.1.mf06
Canon MF4200 Series
CRUFL wsFunctions
Crystal_11r2sp1
Dell ETS Factory Installation
Google Earth
Google Toolbar for Internet Explorer
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
HTC Driver Installer
HTC Sync
Intel® Graphics Media Accelerator Driver
Intel® Matrix Storage Manager
Intel® PRO Alerting Agent
Intel® PRO Network Connections 12.1.12.4
iTunes
Java Trading Station
Java™ 6 Update 5
Java™ 6 Update 7
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Antimalware
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft IntelliPoint 7.0
Microsoft IntelliType Pro 7.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Small Business
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.6)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser (KB933579)
PC CONFIG CONTROL
PokerStars.net
PowerDVD
PR Parts Update 45
Presto! PageManager 7.15.16
psqlODBC
QuickTime
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio Update Manager
ScanSoft OmniPage SE 4
SearchAssist
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Sonic CinePlayer Decoder Pack
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB943729)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
w.e.b.Suite 4.5 Managed Assemblies
w.e.b.Suite Launch Application
w.e.b.Suite Terminal Emulator VBA Support
w.e.b.Suite View Client 4.5.193.0
w.e.b.Suite2007 Preview
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows PowerShell™ 1.0
Windows PowerShell™ 1.0 MUI pack
Windows Search 4.0
Windows XP Service Pack 3

#11 gringo_pr

gringo_pr

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Posted 01 February 2011 - 04:49 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 9.2
Ask Toolbar
Java™ 6 Update 5
Java™ 6 Update 7


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close


Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 figuy

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Posted 01 February 2011 - 09:03 PM

Malwarebytes' Anti-Malware 1.50.1.1100

www.malwarebytes.org

Database version: 5657

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

02/01/2011 8:55:47 PM
mbam-log-2011-02-01 (20-55-47).txt

Scan type: Quick scan
Objects scanned: 177198
Time elapsed: 3 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:00:02 PM, on 02/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\smartagent\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\smartagent\bin\tgsrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\DbgOut.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O1 - Hosts: 207.186.24.161 smartagent.ds.adp.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: LimeWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.ds.adp.com
O15 - Trusted Zone: orleansdodge.adpcrm.net
O15 - Trusted Zone: http://*.adpremotesupport.com
O16 - DPF: {00906302-0F14-442C-B39C-275F61BC25BC} (atSdaCfg Control) - file:///D:/autorun/atSdaCfg.CAB
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://orleansdodge.adpcrm.net/reports/cr/activexviewer92.cab
O16 - DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} (SysEngW2k Control) - file:///D:/autorun/PC-CONFIG-CHECK.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1217536841187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1227196437718
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BAFDD004-0DCD-4F35-AB9D-B25F81CCC339}: NameServer = 67.69.184.199,67.69.184.7
O17 - HKLM\System\CS1\Services\Tcpip\..\{BAFDD004-0DCD-4F35-AB9D-B25F81CCC339}: NameServer = 67.69.184.199,67.69.184.7
O17 - HKLM\System\CS2\Services\Tcpip\..\{BAFDD004-0DCD-4F35-AB9D-B25F81CCC339}: NameServer = 67.69.184.199,67.69.184.7
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SupportSoft Sprocket Service (smartagent) (sprtsvc_smartagent) - SupportSoft, Inc. - C:\Program Files\smartagent\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (smartagent) (tgsrvc_smartagent) - SupportSoft, Inc. - C:\Program Files\smartagent\bin\tgsrvc.exe

--
End of file - 11115 bytes




my computer seems to be running fine.
i could not find and remove askbar in the add/remove programs.
thanks again

#13 gringo_pr

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    Bleepin Gringo


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Posted 02 February 2011 - 05:55 AM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
      O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
      O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
      O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
      O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
      O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
      O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
      O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
      O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • copy and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 figuy

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Posted 02 February 2011 - 09:33 AM

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:37:35 AM, on 02/02/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\smartagent\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\smartagent\bin\tgsrvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\Common Files\Teleca Shared\logger.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\DbgOut.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe
C:\Program Files\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.google.ca/ig/dell?hl=en&client=dell-row-rel&channel=ca&ibd=2080719
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O1 - Hosts: 207.186.24.161 smartagent.ds.adp.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: LimeWire Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [Mobile Connectivity Suite] "C:\Program Files\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\sales\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: PokerStars.net - {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - C:\Program Files\PokerStars.NET\PokerStarsUpdate.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.ds.adp.com
O15 - Trusted Zone: orleansdodge.adpcrm.net
O15 - Trusted Zone: http://*.adpremotesupport.com
O16 - DPF: {00906302-0F14-442C-B39C-275F61BC25BC} (atSdaCfg Control) - file:///D:/autorun/atSdaCfg.CAB
O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://orleansdodge.adpcrm.net/reports/cr/activexviewer92.cab
O16 - DPF: {4E8AEBE0-31A6-43B0-A429-748DB14A70A0} (SysEngW2k Control) - file:///D:/autorun/PC-CONFIG-CHECK.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1217536841187
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1227196437718
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BAFDD004-0DCD-4F35-AB9D-B25F81CCC339}: NameServer = 67.69.184.199,67.69.184.7
O17 - HKLM\System\CS1\Services\Tcpip\..\{BAFDD004-0DCD-4F35-AB9D-B25F81CCC339}: NameServer = 67.69.184.199,67.69.184.7
O17 - HKLM\System\CS2\Services\Tcpip\..\{BAFDD004-0DCD-4F35-AB9D-B25F81CCC339}: NameServer = 67.69.184.199,67.69.184.7
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: SupportSoft Sprocket Service (smartagent) (sprtsvc_smartagent) - SupportSoft, Inc. - C:\Program Files\smartagent\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (smartagent) (tgsrvc_smartagent) - SupportSoft, Inc. - C:\Program Files\smartagent\bin\tgsrvc.exe

--
End of file - 11082 bytes
ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=ecb0e4a128b6e5409be7a175931aa165
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-02-02 02:31:03
# local_time=2011-02-02 09:31:03 (-0500, Eastern Standard Time)
# country="Canada"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=768 16777215 100 0 69397639 69397639 0 0
# compatibility_mode=1024 16777215 100 0 34573733 34573733 0 0
# compatibility_mode=5891 16776869 42 87 0 7760054 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=67396
# found=6
# cleaned=0
# scan_time=1871
C:\Qoobox\Quarantine\C\WINDOWS\system32\iOqXbcdd.ini.vir Win32/Adware.Virtumonde.NEO application (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\iOqXbcdd.ini2.vir Win32/Adware.Virtumonde.NEO application (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\winlogon.exe.vir Win32/Patched.GN trojan (unable to clean) 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\_nt_.dll.zip Win32/Bamital.EZ trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP6\A0001264.exe Win32/Patched.GN trojan (unable to clean) 00000000000000000000000000000000 I
C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP6\A0001267.ini Win32/Adware.Virtumonde.NEO application (unable to clean) 00000000000000000000000000000000 I

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:05:10 AM

Posted 02 February 2011 - 10:22 AM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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