Operating system is Vista, infected with Personal Internet Security 2011. I followed the instructions at www.bleepingcomputer.com/virus-removal/remove-personal-internet-security-2011. First printed out instructions. Had to reboot to get past Personal Internet Security 2011 to download RKill, Malware Anti-Malware, and hosts-perm.bat. So I downloaded all three before running RKill. Anyway, everything seemed to go ok, until I got to step 23 that says to delete C:\Windows\System32\Drivers\etc\HOSTS file. Couldn't find the file anywhere. Even did a search and the only hosts file was hosts-perm.bat that I just downloaded earlier. Still have the same symptoms, get annoying pop-ups from Personal Internet Security 2011 trying to get me to buy it. Have to reboot many times since unclicking the box for internet options/connections/lan settings/proxy server doesn't get past virus to internet, sometimes have to reboot anyway. Repeated RKill, Malware scan/remove, and hosts-perm.bat, but still can't find HOSTS file and virus is still active. Any ideas?
Edited by Budapest, 19 January 2011 - 04:08 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP