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bot or virus help


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3 replies to this topic

#1 Fallen death

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Posted 18 January 2011 - 11:14 PM

comcast automated bot detection email program has been sending emails saying u may have a bot. well i did all kind of virus scans malware etc did what i could. i have trend mirco installed keeps popping up saying stuff bout bots btw its rubotted i have some logs i can postAttached File  DDS.txt   28.08KB   1 downloadsAttached File  hijackthis.log   8.88KB   0 downloadsAttached File  Attach.txt   6.37KB   0 downloads i useaully do this stuff to help other clean there computers etc. just now im stuck and i think i got something. and yes i know multiple anti viruses are not good to run. just a temp thing:)

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#2 Fallen death

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Posted 22 January 2011 - 06:55 AM

i couldnt find edit button anywhere but i reformated and now have an invisable Form1 window shall i post the log from hjthis and dds

#3 Casey_boy

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Posted 24 January 2011 - 06:41 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#4 Blade

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Posted 03 February 2011 - 03:42 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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