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Possible Infection with Generic20 trojan


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25 replies to this topic

#1 orkaowen

orkaowen

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  • Local time:12:37 AM

Posted 18 January 2011 - 07:53 PM

Hi,

AVG reported a couple of zip files that were carrying the trojan "Generic20.arpw". I think I might have clicked on these files a couple of weeks ago, and even though I haven't had any strange symptoms, I have been a bit paranoid since then.

Really appreciate it if someone could help me with this. Thanks


DDS (Ver_10-12-12.02) - NTFSx86
Run by Mark at 23:46:10,69 on di 18-01-2011
Internet Explorer: 9.0.7930.16406

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Windows\system32\STacSV.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\Explorer.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\AVG\AVG10\avgchsvx.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVG\AVG10\avgui.exe
C:\Program Files\AVG\AVG10\avgscanx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat.exe
C:\Users\Mark\AppData\Local\Temp\Adobelm_Cleanup.0001
C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
C:\Users\Mark\AppData\Local\Temp\Adobelm_Cleanup.0001
C:\Windows\system32\conime.exe
C:\Windows\explorer.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Windows\system32\taskeng.exe
C:\Users\Mark\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\System32\svchost.exe -k secsvcs

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = about:blank
uWindow Title = Internet Explorer
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: AutorunsDisabled - No File
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 9\SnagitBHO.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {07A11D74-9D25-4fea-A833-8B0D76A5577A} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: CmjBrowserHelperObject Object: {6fe6a929-59d1-4763-91ad-29b61cffb35b} - c:\program files\mindjet\mindmanager 8\Mm8InternetExplorer.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Snagit: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 9\SnagitIEAddin.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [<NO NAME>]
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Babylon Client] c:\program files\babylon\babylon-pro\Babylon.exe -AutoStart
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: E&xporteren naar Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: Translate with &Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/Translate.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2F72393D-2472-4F82-B600-ED77F354B7FF} - {6FE6A929-59D1-4763-91AD-29B61CFFB35B} - c:\program files\mindjet\mindmanager 8\Mm8InternetExplorer.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - {07A11D74-9D25-4fea-A833-8B0D76A5577A}
Trusted Zone: navigram.com\www
Trusted Zone: promedico-asp.nl
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
TCP: {99FA3A21-93A6-452B-A176-8C062E6D5541} = 192.168.1.254
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Hosts: 192.168.1.36 MULICH
================= FIREFOX ===================

FF - ProfilePath - c:\users\mark\appdata\roaming\mozilla\firefox\profiles\22qah3n2.default\
FF - prefs.js: browser.startup.homepage - www.google.nl
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\users\mark\appdata\roaming\mozilla\plugins\npatgpc.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Google Gears: {000a9d1c-beef-4f90-9363-039d445309b8} - c:\program files\google\google gears\Firefox
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Tab Mix Plus: {dc572301-7619-498c-a57d-39143191b318} - %profile%\extensions\{dc572301-7619-498c-a57d-39143191b318}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - Ext: Quick Locale Switcher: {25A1388B-6B18-46c3-BEBA-A81915D0DE8F} - %profile%\extensions\{25A1388B-6B18-46c3-BEBA-A81915D0DE8F}
FF - Ext: British English Dictionary: en-GB@dictionaries.addons.mozilla.org - %profile%\extensions\en-GB@dictionaries.addons.mozilla.org
FF - Ext: LinkedIn Companion for Firefox: {e2337727-f9c9-411b-929e-287584341d1a} - %profile%\extensions\{e2337727-f9c9-411b-929e-287584341d1a}
FF - Ext: Shareaholic: firefox-extension@shareaholic.com - %profile%\extensions\firefox-extension@shareaholic.com
FF - Ext: QuickDrag: quickdrag@mozilla.ktechcomputing.com - %profile%\extensions\quickdrag@mozilla.ktechcomputing.com
FF - Ext: Ctrl-Tab: ctrl-tab@design-noir.de - %profile%\extensions\ctrl-tab@design-noir.de
FF - Ext: Download Youtube Videos +: video.downloader.plugin@ffpimp.com - %profile%\extensions\video.downloader.plugin@ffpimp.com
FF - Ext: StumbleUpon: {AE93811A-5C9A-4d34-8462-F7B864FC4696} - %profile%\extensions\{AE93811A-5C9A-4d34-8462-F7B864FC4696}
FF - Ext: Selection Links: selectionlinks@floriangilles.com - %profile%\extensions\selectionlinks@floriangilles.com
FF - Ext: pearltrees: collector@broceliand.fr - %profile%\extensions\collector@broceliand.fr

============= SERVICES / DRIVERS ===============

R? clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86
R? fssfltr;fssfltr
R? fsssvc;Windows Live Family Safety Service
R? gupdate1c9e2b77c686a00;Google Update Service (gupdate1c9e2b77c686a00)
R? IJQW;IJQW
R? KUSBusByTCPMasterBus;KUSBusByTCPMasterBus
R? LMIInfo;LogMeIn Kernel Information Provider
R? LMIRfsClientNP;LMIRfsClientNP
R? MEMSWEEP2;MEMSWEEP2
R? NKSYZPI;NKSYZPI
R? nosGetPlusHelper;getPlus® Helper 3004
R? QQVIFMZ;QQVIFMZ
R? SPHRWLQP;SPHRWLQP
R? UHRCCA;UHRCCA
R? WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0
R? XWFLZD;XWFLZD
S? AVGIDSAgent;AVGIDSAgent
S? AVGIDSDriver;AVGIDSDriver
S? AVGIDSEH;AVGIDSEH
S? AVGIDSFilter;AVGIDSFilter
S? AVGIDSShim;AVGIDSShim
S? Avgldx86;AVG AVI Loader Driver
S? Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield
S? Avgrkx86;AVG Anti-Rootkit Driver
S? Avgtdix;AVG TDI Driver
S? avgwd;AVG WatchDog
S? avmaura;AVM USB Remote Connection
S? DisplayLinkService;DisplayLinkManager
S? dlkmd;dlkmd
S? dlkmdldr;dlkmdldr
S? FontCache;Windows Font Cache Service
S? LMIRfsDriver;LogMeIn Remote File System Driver
S? SAVRKBootTasks;Boot Tasks Driver
S? TomTomHOMEService;TomTomHOMEService

=============== Created Last 30 ================

2011-01-18 19:12:15 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{246caea0-431e-4032-a491-36318be5f03e}\mpengine.dll
2011-01-18 18:59:44 -------- d-----w- c:\users\mark\appdata\roaming\AVG10
2011-01-18 18:57:24 -------- d--h--w- c:\progra~2\Common Files
2011-01-18 18:51:26 -------- d-----w- c:\windows\system32\drivers\AVG
2011-01-18 18:51:26 -------- d-----w- c:\progra~2\AVG10
2011-01-18 18:23:13 -------- d-----w- c:\progra~2\MFAData
2011-01-12 19:16:47 -------- d-----w- C:\30fea462401340f577
2011-01-12 06:21:33 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 06:21:33 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 06:21:33 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 06:21:33 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 06:21:33 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 06:21:33 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 06:21:29 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-06 19:52:44 602112 ----a-w- c:\temp\OTL.com
2011-01-06 06:05:52 18816 ------w- c:\windows\system32\SAVRKBootTasks.sys
2011-01-06 02:27:15 -------- d-----w- c:\program files\Sophos
2011-01-06 02:12:09 296448 ----a-w- c:\temp\lurhedgk.exe
2011-01-06 02:01:36 1137360 ----a-w- c:\temp\fsbl.exe
2011-01-06 01:56:00 334720 ----a-w- c:\temp\RootkitRevealer.exe
2011-01-05 18:57:26 -------- d-----w- c:\program files\iPod
2011-01-05 18:57:17 -------- d-----w- c:\program files\iTunes
2010-12-29 09:54:36 -------- d-----w- c:\users\mark\.thumb
2010-12-29 09:54:27 -------- d-----w- c:\program files\DVDStyler
2010-12-29 09:49:59 -------- d-----w- c:\users\mark\appdata\roaming\DVD Flick
2010-12-29 09:49:35 609824 ----a-w- c:\windows\system32\comctl32.ocx
2010-12-29 09:49:35 40960 ----a-w- c:\windows\system32\ssubtmr6.dll
2010-12-29 09:49:35 36864 ----a-w- c:\windows\system32\trayicon_handler.ocx
2010-12-29 09:49:35 28672 ----a-w- c:\windows\system32\mousewheel.ocx
2010-12-29 09:49:35 212240 ----a-w- c:\windows\system32\richtx32.ocx
2010-12-29 09:49:35 -------- d-----w- c:\program files\DVD Flick

==================== Find3M ====================

2010-12-02 03:35:18 4280320 ----a-w- c:\windows\system32\GPhotos.scr
2010-11-29 16:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 16:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-01 23:03:02 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-01 22:59:07 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll

============= FINISH: 23:51:54,96 ===============

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:11:37 PM

Posted 24 January 2011 - 06:40 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 orkaowen

orkaowen
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  • Local time:12:37 AM

Posted 25 January 2011 - 03:37 AM

Hi Casey

Thanks for the reply.

Below is the new DDS file, and attached are the Attach output from DDS, and a GMER log.

Cheers

- Mark

======================================================

DDS (Ver_10-12-12.02) - NTFSx86
Run by Mark at 1:06:17,23 on di 25-01-2011
Internet Explorer: 9.0.7930.16406 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.31.1043.18.2038.1042 [GMT 1:00]

AV: AVG Anti-Virus 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUserAgent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\MozyHome\mozybackup.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\DisplayLink Core Software\DisplayLinkUI.exe
C:\Windows\system32\DllHost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Babylon\Babylon-Pro\Babylon.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\MozyHome\mozystat.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Kensington Display Adapter\DisplayLinkKensingtonSupport.exe
C:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Windows\system32\conime.exe
C:\Windows\system32\taskmgr.exe
C:\Program Files\AVG\AVG10\avgui.exe
C:\Program Files\AVG\AVG10\avgcfgex.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Mark\Documents\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = about:blank
uWindow Title = Internet Explorer
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: H - No File
BHO: AutorunsDisabled - No File
BHO: SnagIt Toolbar Loader: {00c6482d-c502-44c8-8409-fce54ad9c208} - c:\program files\techsmith\snagit 9\SnagitBHO.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {07A11D74-9D25-4fea-A833-8B0D76A5577A} - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: CmjBrowserHelperObject Object: {6fe6a929-59d1-4763-91ad-29b61cffb35b} - c:\program files\mindjet\mindmanager 8\Mm8InternetExplorer.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: Snagit: {8ff5e183-abde-46eb-b09e-d2aab95cabe3} - c:\program files\techsmith\snagit 9\SnagitIEAddin.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [<NO NAME>]
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [Babylon Client] c:\program files\babylon\babylon-pro\Babylon.exe -AutoStart
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [LWS] c:\program files\logitech\lws\webcam software\LWS.exe -hide
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\mark\appdata\roaming\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\ereg\eReg.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-0000-7760-000000000002}\SC_Acrobat.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\bttray.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\exifla~1.lnk - c:\program files\finepixviewer\QuickDCF2.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mozyho~1.lnk - c:\program files\mozyhome\mozystat.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: E&xporteren naar Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: Translate with &Babylon - c:\program files\babylon\babylon-pro\utils\BabylonIEPI.dll/Translate.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2F72393D-2472-4F82-B600-ED77F354B7FF} - {6FE6A929-59D1-4763-91AD-29B61CFFB35B} - c:\program files\mindjet\mindmanager 8\Mm8InternetExplorer.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {941E1A34-C6AF-4baa-A973-224F9C3E04BF} - {07A11D74-9D25-4fea-A833-8B0D76A5577A}
Trusted Zone: navigram.com\www
Trusted Zone: promedico-asp.nl
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
TCP: {99FA3A21-93A6-452B-A176-8C062E6D5541} = 192.168.1.254
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Hosts: 192.168.1.36 MULICH
================= FIREFOX ===================

FF - ProfilePath - c:\users\mark\appdata\roaming\mozilla\firefox\profiles\22qah3n2.default\
FF - prefs.js: browser.startup.homepage - www.google.nl
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\users\mark\appdata\roaming\mozilla\plugins\npatgpc.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Google Gears: {000a9d1c-beef-4f90-9363-039d445309b8} - c:\program files\google\google gears\Firefox
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Tab Mix Plus: {dc572301-7619-498c-a57d-39143191b318} - %profile%\extensions\{dc572301-7619-498c-a57d-39143191b318}
FF - Ext: DownloadHelper: {b9db16a4-6edc-47ec-a1f4-b86292ed211d} - %profile%\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
FF - Ext: Quick Locale Switcher: {25A1388B-6B18-46c3-BEBA-A81915D0DE8F} - %profile%\extensions\{25A1388B-6B18-46c3-BEBA-A81915D0DE8F}
FF - Ext: British English Dictionary: en-GB@dictionaries.addons.mozilla.org - %profile%\extensions\en-GB@dictionaries.addons.mozilla.org
FF - Ext: LinkedIn Companion for Firefox: {e2337727-f9c9-411b-929e-287584341d1a} - %profile%\extensions\{e2337727-f9c9-411b-929e-287584341d1a}
FF - Ext: Shareaholic: firefox-extension@shareaholic.com - %profile%\extensions\firefox-extension@shareaholic.com
FF - Ext: QuickDrag: quickdrag@mozilla.ktechcomputing.com - %profile%\extensions\quickdrag@mozilla.ktechcomputing.com
FF - Ext: Ctrl-Tab: ctrl-tab@design-noir.de - %profile%\extensions\ctrl-tab@design-noir.de
FF - Ext: Download Youtube Videos +: video.downloader.plugin@ffpimp.com - %profile%\extensions\video.downloader.plugin@ffpimp.com
FF - Ext: StumbleUpon: {AE93811A-5C9A-4d34-8462-F7B864FC4696} - %profile%\extensions\{AE93811A-5C9A-4d34-8462-F7B864FC4696}
FF - Ext: Selection Links: selectionlinks@floriangilles.com - %profile%\extensions\selectionlinks@floriangilles.com
FF - Ext: pearltrees: collector@broceliand.fr - %profile%\extensions\collector@broceliand.fr

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 dlkmdldr;dlkmdldr;c:\windows\system32\drivers\dlkmdldr.sys [2010-10-14 13936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-23 6128208]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 DisplayLinkService;DisplayLinkManager;c:\program files\displaylink core software\DisplayLinkManager.exe [2010-1-27 4752744]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;c:\windows\system32\drivers\LMIRfsDriver.sys [2008-12-21 47640]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-8-24 92008]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
R3 avmaura;AVM USB Remote Connection;c:\windows\system32\drivers\avmaura.sys [2010-1-26 101248]
R3 dlkmd;dlkmd;c:\windows\system32\drivers\dlkmd.sys [2010-10-14 165488]
R3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-9-13 21504]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1c9e2b77c686a00;Google Update Service (gupdate1c9e2b77c686a00);c:\program files\google\update\GoogleUpdate.exe [2009-6-1 133104]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-10-22 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-22 1493352]
S3 IJQW;IJQW;c:\users\mark\appdata\local\temp\ijqw.exe --> c:\users\mark\appdata\local\temp\IJQW.exe [?]
S3 NKSYZPI;NKSYZPI;c:\users\mark\appdata\local\temp\nksyzpi.exe --> c:\users\mark\appdata\local\temp\NKSYZPI.exe [?]
S3 nosGetPlusHelper;getPlus® Helper 3004;c:\windows\system32\svchost.exe -k nosGetPlusHelper [2008-9-13 21504]
S3 QQVIFMZ;QQVIFMZ;c:\users\mark\appdata\local\temp\qqvifmz.exe --> c:\users\mark\appdata\local\temp\QQVIFMZ.exe [?]
S3 SPHRWLQP;SPHRWLQP;c:\users\mark\appdata\local\temp\sphrwlqp.exe --> c:\users\mark\appdata\local\temp\SPHRWLQP.exe [?]
S3 UHRCCA;UHRCCA;c:\users\mark\appdata\local\temp\uhrcca.exe --> c:\users\mark\appdata\local\temp\UHRCCA.exe [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 XWFLZD;XWFLZD;c:\users\mark\appdata\local\temp\xwflzd.exe --> c:\users\mark\appdata\local\temp\XWFLZD.exe [?]

=============== Created Last 30 ================

2011-01-24 04:43:38 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-01-24 04:43:37 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-22 06:50:19 -------- d-----w- c:\users\mark\Video
2011-01-21 21:46:35 53248 ----a-r- c:\users\mark\appdata\roaming\microsoft\installer\{3ee9bcae-e9a9-45e5-9b1c-83a4d357e05c}\ARPPRODUCTICON.exe
2011-01-21 21:43:59 -------- d-----w- c:\windows\system32\logishrd
2011-01-21 21:43:17 -------- d-----w- c:\program files\common files\LWS
2011-01-21 06:26:39 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{09dc2150-3945-4be3-b3ee-2b16c09c03eb}\mpengine.dll
2011-01-18 18:59:44 -------- d-----w- c:\users\mark\appdata\roaming\AVG10
2011-01-18 18:57:24 -------- d--h--w- c:\progra~2\Common Files
2011-01-18 18:51:26 -------- d-----w- c:\windows\system32\drivers\AVG
2011-01-18 18:51:26 -------- d-----w- c:\progra~2\AVG10
2011-01-18 18:23:13 -------- d-----w- c:\progra~2\MFAData
2011-01-12 19:16:47 -------- d-----w- C:\30fea462401340f577
2011-01-12 06:21:33 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 06:21:33 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 06:21:33 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 06:21:33 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 06:21:33 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 06:21:33 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 06:21:29 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-06 19:52:44 602112 ----a-w- c:\temp\OTL.com
2011-01-06 02:27:15 -------- d-----w- c:\program files\Sophos
2011-01-06 02:12:09 296448 ----a-w- c:\temp\lurhedgk.exe
2011-01-06 02:01:36 1137360 ----a-w- c:\temp\fsbl.exe
2011-01-06 01:56:00 334720 ----a-w- c:\temp\RootkitRevealer.exe
2011-01-05 18:57:26 -------- d-----w- c:\program files\iPod
2011-01-05 18:57:17 -------- d-----w- c:\program files\iTunes
2010-12-29 09:54:36 -------- d-----w- c:\users\mark\.thumb
2010-12-29 09:54:27 -------- d-----w- c:\program files\DVDStyler
2010-12-29 09:49:59 -------- d-----w- c:\users\mark\appdata\roaming\DVD Flick
2010-12-29 09:49:35 609824 ----a-w- c:\windows\system32\comctl32.ocx
2010-12-29 09:49:35 40960 ----a-w- c:\windows\system32\ssubtmr6.dll
2010-12-29 09:49:35 36864 ----a-w- c:\windows\system32\trayicon_handler.ocx
2010-12-29 09:49:35 28672 ----a-w- c:\windows\system32\mousewheel.ocx
2010-12-29 09:49:35 212240 ----a-w- c:\windows\system32\richtx32.ocx
2010-12-29 09:49:35 -------- d-----w- c:\program files\DVD Flick

==================== Find3M ====================

2010-12-02 03:35:18 4280320 ----a-w- c:\windows\system32\GPhotos.scr
2010-11-29 16:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 16:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-10 02:49:26 539232 ----a-w- c:\windows\system32\LVUI2RC.dll
2010-11-10 02:49:02 543328 ----a-w- c:\windows\system32\LVUI2.dll
2010-11-10 02:47:28 195168 ----a-w- c:\windows\system32\lvci13101216.dll
2010-11-10 02:47:14 416352 ----a-w- c:\windows\system32\lvcodec2.dll
2010-11-10 02:45:32 102744 ----a-w- c:\windows\system32\LogiDPPApp.exe
2010-11-10 02:45:30 10871128 ----a-w- c:\windows\system32\LogiDPP.dll
2010-11-10 02:45:20 316248 ----a-w- c:\windows\system32\DevManagerCore.dll
2010-11-10 02:32:16 38238 ----a-w- c:\windows\system32\Repository.reg
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-11-01 23:03:02 1448448 ----a-w- c:\windows\system32\inetcpl.cpl
2010-11-01 22:59:07 2381824 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll

============= FINISH: 1:07:09,10 ===============

Attached Files



#4 gringo_pr

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Posted 26 January 2011 - 07:32 AM

Hello

My name is gringo and I will be Helping you from this point forward

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes unless I tell you so.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

If you have not done so please Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


AVG right now is very hard to shut down long enough to run our scans and is actively going after some of our tools - for this reason we are going to have to remove it until we are finished

I would like you to uninstall AVG and run their AVG removal tool






Here is the first thing I would like you to do.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
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#5 orkaowen

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Posted 26 January 2011 - 01:25 PM

Hi Gringo

Thanks for you help.

I will follow your instructions. One question - can I reinstall AVG after combofix has run?

Regards

Mark

#6 gringo_pr

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Posted 26 January 2011 - 02:20 PM

no we may need to run combofix again

you can wait until we are finished


Gringo
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#7 gringo_pr

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Posted 29 January 2011 - 12:58 AM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#8 orkaowen

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Posted 30 January 2011 - 09:12 AM

Hi Gringo

Apologies for the lack of communication.

Yes - I would still like your help.

On Tuesday evening I am planning to follow the instructions that you gave me. I'll let you know as soon as that has been done.

Many Thanks

#9 gringo_pr

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Posted 30 January 2011 - 12:48 PM

2/2 :busy:
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#10 orkaowen

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Posted 31 January 2011 - 12:20 AM

Yes - 2/2/11 :thumbup2:

#11 gringo_pr

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Posted 31 January 2011 - 12:47 AM

:thumbup2:
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 orkaowen

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Posted 01 February 2011 - 05:45 PM

Hi Gringo

OK...

Disabled WIFI on my laptop. This caused a blue screen, and the system restarted.

Uninstalled AVG, restarted the computer, and then ran their remove tool

Disabled real-time scanning & scheduled scanning in Windows Defender

Made sure no windows were open, or unnecessary apps were running.

Ran Combifix. This ran well. At one point, the screen saver kicked in, so while Combiscan was running (around part 31) I disabled screen saving.

Combifix finished OK. The log is in Dutch (I am using the Dutch version of Vista), but hopefully this should not prevent you from interpreting the results of the scan.

Computer seems to be running Ok (but, as mentioned earlier, there was never any real symptoms, only a feelling that something may not have been right).

Anyway...Look forward to hearing your advice/recommendation.

Cheers

Mark

Attached Files



#13 gringo_pr

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Posted 01 February 2011 - 07:21 PM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

Driver::
IJQW
NKSYZPI
QQVIFMZ
SPHRWLQP
UHRCCA
XWFLZD


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 orkaowen

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Posted 02 February 2011 - 03:55 AM

Hi Gringo

Attached is the combifix log after it was run with the CFScript.

Process went fine.
Just after the combifix started running I realised that I had re-enabled Windows Defender's realtime scan, and scheduled scan. Disabled these while combifix was running.

Thanks

Mark

Attached Files



#15 gringo_pr

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Posted 02 February 2011 - 06:04 AM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

J2SE Runtime Environment 5.0 Update 11
Java™ 6 Update 7
Java™ SE Runtime Environment 6


and click on remove

Adobe Acrobat

I see that you are using Adobe Acrobat which if fine for editing pdf files but because today’s viruses are using vulnerabilities in older versions of Adobe and because it is easier to update I suggest that you use the free Adobe reader or Foxit reader to view all PDF files

you don't need to uninstall Acrobat, but do use one of these free readers

You can download it from here Adobe free reader
uncheck any of the extra stuff that they offer

If you don't like Adobe Reader (53.5 MB), you can download Foxit PDF Reader(7 MB) It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing Foxit PDF Reader, be careful not to install anything to do with AskBar.

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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