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Infected with Trojan.pakes


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12 replies to this topic

#1 KieranC

KieranC

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Posted 18 January 2011 - 01:41 AM

I recently noticed my internet connection being very slow. My system is fairly new (less than a year old) and I never had any problems up until now. Windows Security Essentials detected nothing. I ran a scan using MalwareBytes and it detected trojan.pakes. I was able to quarantine and remove it using the tool, but my internet connection is still slow. I just want to ensure that I have fully removed the malware.

When I ran the gmer tool, the following boxes were grayed out and unselected: System, Sections, IAT/EAT, Devices, Modules, Processes, Threads, Libraries, Services, Registry, Files, Show All.

So, I just continued with the scan anyways. A message popped up saying the following:

"GMER hasn't found any system modification."

I didn't bother attaching the ark.txt log file generated by gmer because there was no data in it.

I have also attached a hijackthis log I captured.

Here is DDS.txt:

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Kieran at 1:19:46.34 on Tue 01/18/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4087.2310 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\notepad.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\taskeng.exe
C:\Windows\system32\rundll32.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
D:\Downloads\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.tsn.ca/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: SearchHook Class: {bc86e1ab-eda5-4059-938f-ce307b0c6f0a} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Kieran\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Steam] "D:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [TurboV EVO] "C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe" -b
mRun: [BCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Kieran\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
mRun-x64: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [2010-4-11 90112]
R2 BCUService;Browser Configuration Utility Service;C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe [2010-4-11 219360]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\ASUS.SYS\config\DVMExportService.exe [2009-7-17 319488]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-4-3 240232]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2009-10-26 75264]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2009-10-26 176640]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-4-11 215040]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2010-4-11 1250816]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2009-10-16 50176]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-9 1255736]

=============== Created Last 30 ================

2011-01-18 05:43:27 388096 ----a-r- C:\Users\Kieran\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-18 05:43:27 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-01-18 04:55:12 -------- d-----w- C:\Windows\pss
2011-01-18 03:25:07 -------- d-----w- C:\Program Files (x86)\Common Files\Motive
2011-01-17 03:02:43 8199504 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{B6E8F198-75A5-475D-945C-B322BB14AAA5}\mpengine.dll
2011-01-15 02:55:52 8199504 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-01-12 07:39:55 601424 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{32538AC0-D374-43A3-ACA4-7AF26BDE6C5C}\gapaengine.dll
2011-01-12 07:33:22 1863680 ----a-w- C:\Windows\System32\ExplorerFrame.dll
2011-01-12 07:33:22 1495040 ----a-w- C:\Windows\SysWow64\ExplorerFrame.dll
2011-01-12 07:30:44 -------- d-----w- C:\Program Files (x86)\Feedback Tool
2011-01-12 07:27:09 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-01-12 07:27:08 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-01-12 07:27:05 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-01-12 01:05:42 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2011-01-12 01:05:42 720896 ----a-w- C:\Windows\System32\odbc32.dll
2011-01-12 01:05:42 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll
2011-01-12 01:05:42 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2011-01-12 01:05:36 8199504 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{FF499E3D-C9D2-407B-92F4-62125F1CA42A}\mpengine.dll

==================== Find3M ====================

2010-12-20 23:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-11-04 06:35:53 1194496 ----a-w- C:\Windows\System32\wininet.dll
2010-11-04 06:31:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-11-04 05:52:17 978944 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-11-04 05:16:14 482816 ----a-w- C:\Windows\System32\html.iec
2010-11-04 04:41:26 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-11-04 04:35:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-11-04 04:08:54 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-11-02 05:18:17 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-11-02 05:17:38 473600 ----a-w- C:\Windows\System32\taskcomp.dll
2010-11-02 05:17:38 1169408 ----a-w- C:\Windows\System32\taskschd.dll
2010-11-02 05:16:53 1114624 ----a-w- C:\Windows\System32\schedsvc.dll
2010-11-02 05:10:47 464384 ----a-w- C:\Windows\System32\taskeng.exe
2010-11-02 05:10:32 285696 ----a-w- C:\Windows\System32\schtasks.exe
2010-11-02 04:40:36 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-11-02 04:40:36 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-11-02 04:34:44 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe
2010-11-02 04:34:33 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe
2010-10-27 05:06:22 2048 ----a-w- C:\Windows\System32\tzres.dll
2010-10-27 04:32:36 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2010-10-25 02:25:38 72064 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys
2010-10-25 02:25:38 40832 ----a-w- C:\Windows\System32\drivers\MpNWMon.sys
2010-10-25 02:25:38 188928 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

============= FINISH: 1:20:01.59 ===============

Attached Files



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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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  • Gender:Male
  • Location:UK
  • Local time:11:36 AM

Posted 24 January 2011 - 06:37 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 KieranC

KieranC
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Posted 24 January 2011 - 08:47 PM

Hi Casey,

I am still having the same problem.

Here is the updated DDS:

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Kieran at 20:34:46.44 on Mon 01/24/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4087.2373 [GMT -5:00]

AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\BellCanada\McciTrayApp.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\uTorrent\uTorrent.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\AUDIODG.EXE
C:\Windows\System32\svchost.exe -k swprv
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\System32\mobsync.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
D:\Downloads\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.tsn.ca/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: SearchHook Class: {bc86e1ab-eda5-4059-938f-ce307b0c6f0a} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Kieran\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Steam] "D:\Program Files (x86)\Steam\Steam.exe" -silent
uRun: [uTorrent] "C:\Program Files (x86)\uTorrent\uTorrent.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [TurboV EVO] "C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe" -b
mRun: [BCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Kieran\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
mRun-x64: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
mRun-x64: [BellCanada_McciTrayApp] "C:\Program Files\BellCanada\McciTrayApp.exe"

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [2010-4-11 90112]
R2 BCUService;Browser Configuration Utility Service;C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe [2010-4-11 219360]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\ASUS.SYS\config\DVMExportService.exe [2009-7-17 319488]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-4-3 240232]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2009-10-26 75264]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2009-10-26 176640]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-4-11 215040]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2010-4-11 1250816]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2009-10-16 50176]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-9 1255736]

=============== Created Last 30 ================

2011-01-25 01:26:06 7844688 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{EFF661B6-7E24-4333-BD74-347CB5B09164}\mpengine.dll
2011-01-18 07:49:35 -------- d-----w- C:\Program Files\BellCanada
2011-01-18 07:49:26 -------- d-----w- C:\Program Files (x86)\BellCanada
2011-01-18 07:34:11 -------- d-----w- C:\Program Files\Common Files\Motive
2011-01-18 05:43:27 388096 ----a-r- C:\Users\Kieran\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-18 05:43:27 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-01-18 04:55:12 -------- d-----w- C:\Windows\pss
2011-01-18 03:25:07 -------- d-----w- C:\Program Files (x86)\Common Files\Motive
2011-01-15 02:55:52 7844688 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-01-12 07:39:55 601424 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{32538AC0-D374-43A3-ACA4-7AF26BDE6C5C}\gapaengine.dll
2011-01-12 07:33:22 1863680 ----a-w- C:\Windows\System32\ExplorerFrame.dll
2011-01-12 07:33:22 1495040 ----a-w- C:\Windows\SysWow64\ExplorerFrame.dll
2011-01-12 07:30:44 -------- d-----w- C:\Program Files (x86)\Feedback Tool
2011-01-12 07:27:09 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-01-12 07:27:08 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-01-12 07:27:05 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-01-12 01:05:42 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2011-01-12 01:05:42 720896 ----a-w- C:\Windows\System32\odbc32.dll
2011-01-12 01:05:42 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll
2011-01-12 01:05:42 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2011-01-12 01:05:36 8199504 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{FF499E3D-C9D2-407B-92F4-62125F1CA42A}\mpengine.dll

==================== Find3M ====================

2010-12-20 23:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-11-04 06:35:53 1194496 ----a-w- C:\Windows\System32\wininet.dll
2010-11-04 06:31:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-11-04 05:52:17 978944 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-11-04 05:16:14 482816 ----a-w- C:\Windows\System32\html.iec
2010-11-04 04:41:26 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-11-04 04:35:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-11-04 04:08:54 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-11-02 05:18:17 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-11-02 05:17:38 473600 ----a-w- C:\Windows\System32\taskcomp.dll
2010-11-02 05:17:38 1169408 ----a-w- C:\Windows\System32\taskschd.dll
2010-11-02 05:16:53 1114624 ----a-w- C:\Windows\System32\schedsvc.dll
2010-11-02 05:10:47 464384 ----a-w- C:\Windows\System32\taskeng.exe
2010-11-02 05:10:32 285696 ----a-w- C:\Windows\System32\schtasks.exe
2010-11-02 04:40:36 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-11-02 04:40:36 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-11-02 04:34:44 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe
2010-11-02 04:34:33 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe
2010-10-27 05:06:22 2048 ----a-w- C:\Windows\System32\tzres.dll
2010-10-27 04:32:36 2048 ----a-w- C:\Windows\SysWow64\tzres.dll

============= FINISH: 20:34:56.97 ===============


I tried generating the GMER logs again, I had the same problems as before.

When I ran the gmer tool, the following boxes were grayed out and unselected: System, Sections, IAT/EAT, Devices, Modules, Processes, Threads, Libraries, Services, Registry, Files, Show All.

So, I just continued with the scan anyways. A message popped up saying the following:

"GMER hasn't found any system modification."

I didn't bother attaching the ark.txt log file generated by gmer because there was no data in it.

Thanks for the reply! Let me know if you require anything else.

Attached Files



#4 Blade81

Blade81

    Bleepin' Rocker


  • Malware Response Team
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  • Local time:02:36 PM

Posted 26 January 2011 - 01:14 AM

Hi

uTorrent

Above listed ones are P2P file sharing programs. P2P downloads are nowadays one of those things that most likely bring infection into the system. My recommendation is to uninstall these (and other if present) P2P file sharing programs.


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.


Please continue as follows:

  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link
    Remember to re-enable them afterwards.

  • Click Yes to allow ComboFix to continue scanning for malware.

When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.


A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
unite_blue.png

Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#5 KieranC

KieranC
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  • Local time:06:36 AM

Posted 26 January 2011 - 08:58 PM

Ok, here is the new DDS log:



DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Kieran at 20:55:04.56 on Wed 01/26/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4087.2592 [GMT -5:00]

AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\BellCanada\McciTrayApp.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\notepad.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
D:\Downloads\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.tsn.ca/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: SearchHook Class: {bc86e1ab-eda5-4059-938f-ce307b0c6f0a} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Kieran\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Steam] "D:\Program Files (x86)\Steam\Steam.exe" -silent
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [TurboV EVO] "C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe" -b
mRun: [BCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\Users\Kieran\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
mRun-x64: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
mRun-x64: [BellCanada_McciTrayApp] "C:\Program Files\BellCanada\McciTrayApp.exe"

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [2010-4-11 90112]
R2 BCUService;Browser Configuration Utility Service;C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe [2010-4-11 219360]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\ASUS.SYS\config\DVMExportService.exe [2009-7-17 319488]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-4-3 240232]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2009-10-26 75264]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2009-10-26 176640]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-4-11 215040]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2010-4-11 1250816]
S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2009-10-16 50176]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-9 1255736]

=============== Created Last 30 ================

2011-01-27 01:50:03 98816 ----a-w- C:\Windows\sed.exe
2011-01-27 01:50:03 89088 ----a-w- C:\Windows\MBR.exe
2011-01-27 01:50:03 256512 ----a-w- C:\Windows\PEV.exe
2011-01-27 01:50:03 161792 ----a-w- C:\Windows\SWREG.exe
2011-01-26 01:35:40 7844688 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{1C215197-EECA-4D2F-99EA-C72A2753CFAB}\mpengine.dll
2011-01-18 07:49:35 -------- d-----w- C:\Program Files\BellCanada
2011-01-18 07:49:26 -------- d-----w- C:\Program Files (x86)\BellCanada
2011-01-18 07:34:11 -------- d-----w- C:\Program Files\Common Files\Motive
2011-01-18 05:43:27 388096 ----a-r- C:\Users\Kieran\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-18 05:43:27 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-01-18 04:55:12 -------- d-----w- C:\Windows\pss
2011-01-18 03:25:07 -------- d-----w- C:\Program Files (x86)\Common Files\Motive
2011-01-15 02:55:52 7844688 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-01-12 07:39:55 601424 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{32538AC0-D374-43A3-ACA4-7AF26BDE6C5C}\gapaengine.dll
2011-01-12 07:33:22 1863680 ----a-w- C:\Windows\System32\ExplorerFrame.dll
2011-01-12 07:33:22 1495040 ----a-w- C:\Windows\SysWow64\ExplorerFrame.dll
2011-01-12 07:30:44 -------- d-----w- C:\Program Files (x86)\Feedback Tool
2011-01-12 07:27:09 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-01-12 07:27:08 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-01-12 07:27:05 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-01-12 01:05:42 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2011-01-12 01:05:42 720896 ----a-w- C:\Windows\System32\odbc32.dll
2011-01-12 01:05:42 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll
2011-01-12 01:05:42 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2011-01-12 01:05:36 8199504 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{FF499E3D-C9D2-407B-92F4-62125F1CA42A}\mpengine.dll

==================== Find3M ====================

2010-12-20 23:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-11-04 06:35:53 1194496 ----a-w- C:\Windows\System32\wininet.dll
2010-11-04 06:31:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-11-04 05:52:17 978944 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-11-04 05:16:14 482816 ----a-w- C:\Windows\System32\html.iec
2010-11-04 04:41:26 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-11-04 04:35:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-11-04 04:08:54 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-11-02 05:18:17 524288 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-11-02 05:17:38 473600 ----a-w- C:\Windows\System32\taskcomp.dll
2010-11-02 05:17:38 1169408 ----a-w- C:\Windows\System32\taskschd.dll
2010-11-02 05:16:53 1114624 ----a-w- C:\Windows\System32\schedsvc.dll
2010-11-02 05:10:47 464384 ----a-w- C:\Windows\System32\taskeng.exe
2010-11-02 05:10:32 285696 ----a-w- C:\Windows\System32\schtasks.exe
2010-11-02 04:40:36 496128 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-11-02 04:40:36 305152 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-11-02 04:34:44 192000 ----a-w- C:\Windows\SysWow64\taskeng.exe
2010-11-02 04:34:33 179712 ----a-w- C:\Windows\SysWow64\schtasks.exe

============= FINISH: 20:55:14.72 ===============


And I've attached the Attach.txt as well as the log from ComboFix.

Attached Files



#6 Blade81

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Posted 27 January 2011 - 12:45 AM

Hi again,


Uninstall old Adobe Reader versions and get the latest one (9.4 + 9.4.1 update or Adobe Reader X if offered) here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here.


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 23.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u23-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.


* Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is UNchecked.
  • Click Scan
  • Wait for the scan to finish.

Post back its report & a fresh dds.txt log. How's the connection?

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#7 Blade81

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Posted 02 February 2011 - 06:18 AM

Are you still there?

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#8 KieranC

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Posted 02 February 2011 - 01:40 PM

Hi,

Sorry about that. I somehow missed the last message notification. Sorry about the delayed response.

I ran the ESET Scan and here is the result:

! Scan Results
Scanned Files: 123006
Infected Files: 1
Cleaned files: 0
Total scan time: 00:11:06
Scan status: Finished

List of found threats:

Target: Threat:
D:\Downloads\BestSpywareScanner_Setup.exe multiple threats

Here is the result of the DDS scan:



DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Kieran at 13:38:48.96 on Wed 02/02/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4087.2076 [GMT -5:00]

AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\ASUS.SYS\config\DVMExportService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\ASUS\Six Engine\SixEngine.exe
C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\BellCanada\McciTrayApp.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe
C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\notepad.exe
C:\Windows\SysWOW64\notepad.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Kieran\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\AUDIODG.EXE
D:\Downloads\dds.scr
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.tsn.ca/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: SearchHook Class: {bc86e1ab-eda5-4059-938f-ce307b0c6f0a} - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\AddressBarSearch.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
uRun: [Google Update] "C:\Users\Kieran\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Steam] "D:\Program Files (x86)\Steam\Steam.exe" -silent
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [TurboV EVO] "C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe" -b
mRun: [BCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
StartupFolder: C:\Users\Kieran\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
mRun-x64: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
mRun-x64: [BellCanada_McciTrayApp] "C:\Program Files\BellCanada\McciTrayApp.exe"

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928]
R2 AsSysCtrlService;ASUS System Control Service;C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe [2010-4-11 90112]
R2 BCUService;Browser Configuration Utility Service;C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe [2010-4-11 219360]
R2 DvmMDES;DeviceVM Meta Data Export Service;C:\ASUS.SYS\config\DVMExportService.exe [2009-7-17 319488]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2010-4-3 240232]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832]
R3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616]
R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2009-10-26 75264]
R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2009-10-26 176640]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-4-11 215040]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2010-4-11 1250816]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2009-10-16 50176]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-9 1255736]

=============== Created Last 30 ================

2011-02-02 17:10:52 7844688 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{F5744503-29CD-4441-8941-A2F6A89B5722}\mpengine.dll
2011-02-02 17:06:55 -------- d-----w- C:\Program Files (x86)\ESET
2011-02-02 17:01:35 521448 ----a-w- C:\Windows\System32\deployJava1.dll
2011-01-28 02:58:23 -------- d-sh--w- C:\$RECYCLE.BIN
2011-01-27 01:50:03 98816 ----a-w- C:\Windows\sed.exe
2011-01-27 01:50:03 89088 ----a-w- C:\Windows\MBR.exe
2011-01-27 01:50:03 256512 ----a-w- C:\Windows\PEV.exe
2011-01-27 01:50:03 161792 ----a-w- C:\Windows\SWREG.exe
2011-01-18 07:49:35 -------- d-----w- C:\Program Files\BellCanada
2011-01-18 07:49:26 -------- d-----w- C:\Program Files (x86)\BellCanada
2011-01-18 07:34:11 -------- d-----w- C:\Program Files\Common Files\Motive
2011-01-18 05:43:27 388096 ----a-r- C:\Users\Kieran\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-01-18 05:43:27 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-01-18 04:55:12 -------- d-----w- C:\Windows\pss
2011-01-18 03:25:07 -------- d-----w- C:\Program Files (x86)\Common Files\Motive
2011-01-15 02:55:52 7844688 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-01-12 07:39:55 601424 ------w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{32538AC0-D374-43A3-ACA4-7AF26BDE6C5C}\gapaengine.dll
2011-01-12 07:33:22 1863680 ----a-w- C:\Windows\System32\ExplorerFrame.dll
2011-01-12 07:33:22 1495040 ----a-w- C:\Windows\SysWow64\ExplorerFrame.dll
2011-01-12 07:30:44 -------- d-----w- C:\Program Files (x86)\Feedback Tool
2011-01-12 07:27:09 -------- d-----w- C:\Program Files (x86)\Microsoft Security Client
2011-01-12 07:27:08 -------- d-----w- C:\Program Files\Microsoft Security Client
2011-01-12 07:27:05 374664 ----a-w- C:\Windows\System32\drivers\netio.sys
2011-01-12 01:05:42 987136 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msado15.dll
2011-01-12 01:05:42 720896 ----a-w- C:\Windows\System32\odbc32.dll
2011-01-12 01:05:42 573440 ----a-w- C:\Windows\SysWow64\odbc32.dll
2011-01-12 01:05:42 495616 ----a-w- C:\Program Files\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 466944 ----a-w- C:\Program Files\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 372736 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadox.dll
2011-01-12 01:05:42 352256 ----a-w- C:\Program Files (x86)\Common Files\System\ado\msadomd.dll
2011-01-12 01:05:42 258048 ----a-w- C:\Program Files\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 208896 ----a-w- C:\Program Files (x86)\Common Files\System\msadc\msadco.dll
2011-01-12 01:05:42 1425408 ----a-w- C:\Program Files\Common Files\System\ado\msado15.dll
2011-01-12 01:05:36 8199504 ----a-w- C:\PROGRA~3\Microsoft\Windows Defender\Definition Updates\{FF499E3D-C9D2-407B-92F4-62125F1CA42A}\mpengine.dll

==================== Find3M ====================

2010-12-20 23:08:40 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys

============= FINISH: 13:38:59.94 ===============

Attached Files



#9 Blade81

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Posted 03 February 2011 - 12:54 AM

Hi,

Delete ESET finding. Any issues left?

Microsoft Windows Insider MVP 2016-2017

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#10 KieranC

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Posted 07 February 2011 - 11:37 AM

Internet connection seems to be back to normal, and everything else is ok from what I can tell.

Are all my logs clear now?

Thanks for your help! It's been much appreciated.

#11 Blade81

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Posted 07 February 2011 - 01:34 PM

Things look ok :)

Let's see the final steps.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

A To disable the System Restore feature:

1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Select c: drive and click Configure...
7. Select Turn off protection
8. Press OK.
Repeat steps 6-8 for each hard drive.

B. Reboot.

C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 7. select Restore system settings and previous versions of files -option.


Now lets uninstall ComboFix:
  • Click START then RUN
  • Now copy-paste Combofix /uninstall in the runbox and click OK



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • hosts file:
    • Every version of windows has a hosts file as part of them.
    • In a very basic sense, they are used to locate webpages.
    • We can customize a hosts file so that it blocks certain webpages.
    • However, it can slow down certain computers.
    • This is why using a hosts file is optional!!
    Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
    If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
    • Click the start button (at the lower left hand corner of your screen)
    • Click run
    • In the dialog box, type services.msc
    • hit enter, then locate dns client
    • Highlight it, then double-click it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click ok
  • Download and run Secunia Personal Software Inspector (PSI) and fix its findings.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade B)

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Microsoft MVP Consumer Security 2008-2015
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#12 KieranC

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Posted 13 February 2011 - 08:57 PM

I ran the Secunia Tool and updated the programs it said were out of date. Mostly were for Adobe programs.

I'm now passing at 100%.

Thanks again for your help.

#13 Blade81

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Posted 14 February 2011 - 05:21 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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