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Not genuine windows

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#1 proceed


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Posted 17 January 2011 - 07:01 PM

Hi I have a problem with Windows 7 Can anybody help Pleeaaase!
Just tried to change desktop images and the screen went blank and a message said that my copy of windows was not genuine build 7600, since then I cannot access many of my programms, gain normal access to the internet (I have to go through control panel) another message says that my internet scurity has blocked everything I have tried the following:

Phoned company to ensure windows was genuine -It is!
Reset windows firewall to minimum acrosss all sites
Downloaded microsoft malware programme and given Clean bill of health
Run avira anti virus - Clean
Tried to run slui 4 to reactivate windows
Run cmd
Phoned microsoft activation centre but denied access to the id codes by my PC

Many thanks in advance


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#2 killerx525


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Posted 17 January 2011 - 07:18 PM

Where did you purchase your copy of windows?

System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png

#3 proceed

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Posted 17 January 2011 - 07:45 PM

Power computers in bedfordshireWindows > Windows Forums > Windows 7 Forums > Install, Upgrade and Activate > windows 7 build 7600 this copy of windows is not genuine
Ask a questionAsk a question
Search Forums:

* Search Install, Upgrade and Activate Forum Search Install, Upgrade and Activate Forum
* Search All Windows 7 Forums Search All Windows 7 Forums
* Search All Windows Forums Search All Windows Forums
* Search All Microsoft Answers Forums Search All Microsoft Answers Forums

Questionwindows 7 build 7600 this copy of windows is not genuine

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Friday, January 14, 2011 12:28 AMproceed10 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals

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Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-7G6J8-2VBPT-TBX8M
Windows Product Key Hash: /PHFl2otgtVqvd/cGfLY2NyXkDY=
Windows Product ID: 00359-OEM-8703154-20988
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {97D1BC41-997E-44AA-AB19-88FF38E6A157}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{97D1BC41-997E-44AA-AB19-88FF38E6A157}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TBX8M</PKey><PID>00359-OEM-8703154-20988</PID><PIDType>3</PIDType><SID>S-1-5-21-2445741768-3541182325-67989140</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1002 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100521000000.000000+000</Date></BIOS><HWID>79B93607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0xC004F012' to display the error text.
Error: 0xC004F012

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 10:7:2010 19:43
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80004002
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 052110 APIC1101
FACP 052110 FACP1101
OEMB 052110 OEMB1101
ASPT 052110 PerfTune
SSDT DpgPmm CpuPm

Not sure if the above will help?????

#4 proceed

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Posted 17 January 2011 - 08:16 PM

Just ran anti virus and anti malware programmes but both given PC clean bill of health.

You can see I'm getting deperate now!!

#5 Jacee


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Posted 18 January 2011 - 10:00 PM

Why do you suspect there might be a problem with "anti virus and anti-malware" programs saying your OS is clean?

If you have a genuine Windows7 installation disk and you have activated the key/license, then you should be good to go. Otherwise, you will have to call Microsoft to validate your OS Disk.
Product for assistance. https://support.microsoft.com/oas/default.aspx?gprid=14019&st=1

Edited by Jacee, 18 January 2011 - 10:00 PM.

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