Posted 17 January 2011 - 05:44 PM
I have a Gateway NV52 series laptop (1 1/2 years old) running Windows 7. The battery stopped charging so I bought a new one. Ever since, there is no battery meter. I downloaded a battery meter program, it does not see the battery. Contacted Gateway, they said to update the advanced tab in bios...there is no advanced tab in my bios. then they said restore it to factory settings (this will take me forever to get things reloaded...mostly due to rhapsody music library and other info in media files).
I've looked everywhere in the control panel and I simply have no battery options / profiles (only plugged in as it thinks there is no battery installed) - even when I am running it on the battery.
Has anyone seen this or perhaps offer any suggestions?