Posted 17 January 2011 - 01:55 PM
My friend has gotten a very bad virus on his laptop that is running windows vista. Im not sure what type of virus or which program it is running because I cant even do a normal start up. Ive tried to download Malwarebytes to it as well as super anti spyware, but both when they run the laptop itself shuts down and restarts. I cannot get into task manager, everytime i try it goes to a blue screen with error codes saying its going to shut down to protect itself. What should I do?