Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Possible infection on old laptop


  • Please log in to reply
7 replies to this topic

#1 Domar

Domar

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:51 PM

Posted 17 January 2011 - 05:50 AM

Hi, i've been helped on here before, my older sister left my younger brother an old laptop, 20 gig harddrive, no usb ports, and it's real slow.

It came with no antivirus, so I installed SuperAntiSpyware and Comodo Antivirus, ran scans with both and removed a few hundred threats, though when I entered the root of the singular harddrive, Comodo showed up with a virus detected, I cleaned it and moved on, but the same one appeared again and again, the file name was nar.vbs.

I noticed that it was in the startup programs, so I removed it from them, and it stopped appearing, a week later, I got back on it, and it appeared again, with another startup entry, i've disabled that, too, and after two computer restarts, it hasn't appeared again. I'm wondering if someone on here can help me get rid of this virus for good.

During one of the times Comodo caught the virus, I quarantined a copy of it, if that can help in any way.

BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,493 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:51 PM

Posted 17 January 2011 - 11:55 AM

Lets' upload this file for a second opinion on what it actually is..

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:
How to see hidden files in Windows

Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.
<filepath>suspect.file

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal: http://www.virustotal.com/


Let's also do an online scana s there is probably not a lot of room left on here.
Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Domar

Domar
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:51 PM

Posted 04 March 2011 - 12:16 AM

Hi, Sorry it took so long to reply, I wasn't really able to get on this old laptop due to the long time it takes to come out of standby, school, and other stuff going on.

As I said, the file stopped showing up, and while I didn't say this, I did quarantine a copy of it, but comodo isn't letting me access the quarantine folder, so I dunno how to get it scanned by either jotti or eset.

Is there some other way you can think of to figure out if there's an infection on here?

I'd like to see if I can speed this thing up, but it's not likely, 1ghz processor, 384 mbs of ram(likely 512 in the machine, but that's what windows says is in it through the my computer properties).

#4 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,493 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:51 PM

Posted 04 March 2011 - 01:37 PM

Ok, yes,but it will take a couple days to get a reply. But they will find it ,if it's there.

We need a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Domar

Domar
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:51 PM

Posted 07 March 2011 - 04:50 AM

I attempted to use the dds.scr, it appears to run fine, the two dots grow out to the right, but a little while before the line gets filled up, the entire computer just locks up, it's happened twice now, one right after a reboot.
Should I still attempt the GMER log?

#6 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,493 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:51 PM

Posted 07 March 2011 - 10:44 AM

Hello, the system appears to be unstable. Let's avoid DDS and Gmer and run OTL.

  • 1. Please download OTL from one of the following mirrors:
  • This is THE Mirror
    2. Save it to your desktop.
    3. Double click on the Posted Image icon on your desktop.
    4. Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT

    5. Push the Quick Scan button.
    6. Two reports will open, copy and paste them in a reply here:
  • OTL.txt <-- Will be opened
  • Extra.txt <-- Will be minimized

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 Domar

Domar
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:51 PM

Posted 14 June 2011 - 03:46 AM

Like in the other post I made in another topic I had going, I wasn't able to get on here for some time, but I had to give this laptop back before the issues could be resolved, this thread can be locked.

#8 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,493 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:51 PM

Posted 14 June 2011 - 09:47 AM

Thanks for the update info.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users