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No Sound Device


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6 replies to this topic

#1 Johnny 5 Alive

Johnny 5 Alive

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Posted 16 January 2011 - 08:57 AM

My system plays the XP start sounds when I log into my user, John, and when I restart or shut down I get the shut down sound. Nothing else plays, I have soundmax installed. Each time I try to get sound to play by using the soundmax wizard, I get the message that there is no sound device installed.

In my hardware device manager shows:
Sound, video and game controllers
Audio codecs
Legacy Audio Drivers
Legacy Video Capture Devices
Media Control Devices
SounMax Integrated Digital Audio
Video Codecs

I have an onboard sound connection in which I have a microphone, Labtec speakers and an input from a stereo.

Below is Belarc's profile for my computer.


Computer Profile Summary
Computer Name: Sg80-1
Profile Date: Sunday, January 16, 2011 08:51:36 AM
Advisor Version: 7.2x
Windows Logon: John


Click here for Belarc's System Management products, for large and small companies.

Operating System System Model
Windows XP Professional Service Pack 3 (build 2600) Home Built Asus P4C800-E MB
Processor a Main Circuit Board b
3.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer Inc. P4C800-E Rev 1.xx
Bus Clock: 200 megahertz
BIOS: American Megatrends Inc. 080009 09/02/2003
Drives Memory Modules c,d
360.09 Gigabytes Usable Hard Drive Capacity
118.34 Gigabytes Hard Drive Free Space

CD-ROM Drive
LITE-ON LTR-12101B [CD-ROM drive]
3.5" format removeable media [Floppy drive]

ST3160023A [Hard drive] (160.04 GB) -- drive 0, s/n 5MT0YF5D, rev 8.01, SMART Status: Healthy
ST380817AS [Hard drive] (80.03 GB) -- drive 2, s/n 5MR2VLAQ, rev 3.42, SMART Status: Healthy
WDC WD1200AB-00CBA1 [Hard drive] (120.03 GB) -- drive 1, s/n WD-WMAA31090687, rev 04.07B04, SMART Status: Healthy 3072 Megabytes Installed Memory

Slot 'DIMM0' has 1024 MB
Slot 'DIMM1' has 512 MB
Slot 'DIMM2' has 1024 MB
Slot 'DIMM3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 2) 80.02 GB 22.88 GB free
d: (NTFS on drive 0) 137.44 GB 45.82 GB free
e: (NTFS on drive 1) 120.02 GB 47.65 GB free
f: (NTFS on drive 0) 22.60 GB 1.99 GB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Admin 9/1/2010 07:33:49 AM (admin)
Administrator 12/27/2010 07:23:23 AM (admin)
John 1/15/2011 23:06:29 PM (admin)
John D 9/1/2010 06:14:15 AM (admin)
Pam 11/26/2010 18:20:22 PM (admin)
local system accounts
ASPNET never
Guest 1/6/2011 09:34:08 AM
HelpAssistant never
IUSR_JOHNS-DT-SG80GB 9/25/2008 20:58:45 PM
IUSR_SG80-1 1/16/2011 08:48:43 AM
IWAM_JOHNS-DT-SG80GB 9/10/2008 19:48:47 PM
IWAM_SG80-1 11/27/2010 14:40:42 PM
SUPPORT_388945a0 never


Marks a disabled account; Marks a locked account Adobe PDF Converter on My Documents\*.pdf
Amyuni Document Converter 2.50 on LPT1:
Bullzip PDF Printer on BULLZIP
Canon MP980 series Printer on CNBJNP_000085E3121C
Epson Stylus COLOR 800 ESC/P 2 on LPT1:
HP Color LaserJet 4550 PS on qvPDF1:
hp officejet d series on DOT4_001
hp officejet d series fax on DOT4_001
Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
Intel® 82801EB Ultra ATA Storage Controllers (2x)
Primary IDE Channel [Controller] (2x)
Secondary IDE Channel [Controller] (2x) RADEON 9800 PRO [Display adapter]
RADEON 9800 PRO - Secondary [Display adapter]
Samsung SyncMaster [Monitor] (24.0"vis, s/n HVLS610121, June 2009)
Bus Adapters Multimedia
Intel® 82801EB USB Universal Host Controller - 24D2
Intel® 82801EB USB Universal Host Controller - 24D4
Intel® 82801EB USB Universal Host Controller - 24D7
Intel® 82801EB USB Universal Host Controller - 24DE
Intel® 82801EB USB2 Enhanced Host Controller - 24DD SoundMAX Integrated Digital Audio
Communications Other Devices
Agere Win Modem


1394 Net Adapter #2
Intel® PRO/1000 CT Network Connection
primary Auto IP Address: 192.168.1.110 / 24
Gateway: 192.168.1.1
Dhcp Server: 192.168.1.1
Physical Address: 00:0E:A6:2D:AD:16

Networking Dns Servers: 68.87.74.166
68.87.68.166
VIA OHCI Compliant IEEE 1394 Host Controller
HID-compliant consumer control device
HID-compliant device (5x)
USB Human Interface Device (3x)
hp officejet d scanner
Intel PC Camera Pro
Easy Internet Keyboard
HID Keyboard Device
HID-compliant mouse
Logitech-compatible Mouse PS/2
Generic USB Hub
USB Composite Device
USB Root Hub (5x)
Virus Protection [Back to Top]
AVG Anti-Virus Free Edition 2011 Version 10.0
Realtime File Scanning On
Lavasoft Ad-Watch Live! Anti-Virus Version
Realtime File Scanning On
Microsoft Security Essentials Version 3.0.8107.0
Realtime File Scanning On

BC AdBot (Login to Remove)

 


#2 hamluis

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Posted 16 January 2011 - 09:59 AM

Go to Device Manager...click on SounMax Integrated Digital Audio...uninstall the driver.

Reboot.

The 3d item listed Here appears to be the correct driver.

Louis

#3 Johnny 5 Alive

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Posted 16 January 2011 - 02:08 PM

Not sure if I downloaded the correct file, I downloaded 2 of them the top one in the Audio drivers and the third one. When I update the driver I get the message that it cant complete as the current one is as good as the one I am trying to update to.

I still have the same situation and still get same message, no audio device installed.

Is there a possibility a problem occurred when I installed Win 7 it is about that time that my sound stopped working? Sound also does not work in Win 7

Edited by Johnny 5 Alive, 16 January 2011 - 03:20 PM.


#4 trappermike

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Posted 17 January 2011 - 12:14 PM

I've had similar problems in the past,sometimes I've found that when I install "updated" drivers in my computer they don't work,they were designed for newer computers with newer functions,and I've had to go back to the original drivers.
I think I would locate the original sound drivers,then remove the Soundmax drivers and the sound drivers in your computer now,then re-install the original sound drivers and try it,configure them ok. Then maybe try installing your Soundmax drivers again.
I would be sure to make a new System restore point before each step!
(In my unprofessional opinion)

#5 Johnny 5 Alive

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Posted 17 January 2011 - 05:50 PM

That word uninstall is very important, now that I read it correctly and uninstalled the driver, and rebooted, I HAVE SOUND! :clapping:

Do I close this or do you Hamlouis?

Edited by Johnny 5 Alive, 17 January 2011 - 05:51 PM.


#6 hamluis

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Posted 17 January 2011 - 08:02 PM

No need to close, glad that you have resolved, happy computing :).

Louis

#7 Johnny 5 Alive

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Posted 18 January 2011 - 08:41 AM

Well today I don't have sound. After shut down last night and start this morning.

Edited by Johnny 5 Alive, 18 January 2011 - 08:43 AM.





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