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Hijack ware


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1 reply to this topic

#1 b4long

b4long

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  • Local time:04:17 AM

Posted 16 January 2011 - 06:20 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:34:38 AM, on 1/16/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Qwest\Desktop\QwestTouchPointAgent.exe
C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe
C:\Program Files\Dell AIO Printer 948\memcard.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\IObitBar\toolbar\1.bin\i0brmon.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hphmon06.exe
C:\Program Files\Dell AIO Printer 948\dldfmon.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\dldfcoms.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Snooper\snpr.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Program Files\Qwest\Quickcare\bin\sprtsvc.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Qwest\Quickcare\bin\tgsrvc.exe
C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\Snooper\snpr.exe
C:\Program Files\Snooper\snpr.exe
C:\Program Files\Snooper\snpr.exe
C:\Program Files\NCH Swift Sound\VRS\vrs.exe
C:\Program Files\Snooper\snpr.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qwest.live.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q404&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
R3 - URLSearchHook: (no name) - {7757CBCC-0975-4b79-A519-90B142CA3A23} - C:\Program Files\IObitBar\toolbar\1.bin\i0SrcAs.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll (file missing)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: Toolbar BHO - {EFA17361-CDC0-4927-9AFC-BAAD1F96B2AE} - C:\Program Files\IObitBar\toolbar\1.bin\i0bar.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\HP\Digital Imaging\bin\HPDTLK02.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: IObit Toolbar - {EFA17369-CDC0-4927-9AFC-BAAD1F96B2AE} - C:\Program Files\IObitBar\toolbar\1.bin\i0bar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll (file missing)
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll
O3 - Toolbar: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [QwestTouchPointAgent] "C:\Program Files\Qwest\Desktop\QwestTouchPointAgent.exe" /autostart
O4 - HKLM\..\Run: [Qwest 11n Wireless WPS Tool] C:\Program Files\Qwest 11n Wireless WPS Tool\WpsCenter.exe
O4 - HKLM\..\Run: [QuickCare] C:\Program Files\Qwest\Quickcare\bin\sprtcmd.exe /P QuickCare
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell AIO Printer 948\memcard.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [IObitBar Browser Plugin Loader] C:\PROGRA~1\IObitBar\toolbar\1.bin\i0brmon.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe
O4 - HKLM\..\Run: [dldfmon.exe] "C:\Program Files\Dell AIO Printer 948\dldfmon.exe"
O4 - HKLM\..\Run: [Dell AIO Printer 948 Fax Server] "C:\Program Files\Dell AIO Printer 948\fm3032.exe" /s
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [Bing Bar] "C:\Program Files\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [InstallIQUpdater] "C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\HP_Owner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [snpr] "C:\Program Files\Snooper\snpr.exe"
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - Startup: HP Organize.lnk = ?
O4 - Global Startup: Configuration Utility.lnk = C:\Program Files\MA311 PCI Adapter Configuration Utility\wlanutil.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\309731\Program\Updates from HP.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: &Search - http://edits.myway.com/menusearch.jhtml?s=100000379&p=YH&si=&a=F2266DD1-0CF7-4CE1-A4F1-C77666BC1284&n=2010080822
O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin\core.hp.main\SendTo.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {53F6FCCD-9E22-4d71-86EA-6E43136192AB} - (no file)
O9 - Extra button: (no name) - {925DAB62-F9AC-4221-806A-057BFB1014AA} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0067DBFC-A752-458C-AE6E-B9C7E63D4824} (Device Detection) - http://www.logitech.com/devicedetector/plugins/LogitechDeviceDetection32.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG10\Toolbar\IEToolbar.dll (file missing)
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll (file missing)
O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files\vShare\vshare_toolbar.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Auto Install Eject CD Service (AutoInstallEJCD) - Unknown owner - C:\DOCUME~1\HP_Owner\LOCALS~1\Temp\RarSFX0\AutoInstallEJCDSVC.exe (file missing)
O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe (file missing)
O23 - Service: AVG Firewall (avgfws) - Unknown owner - C:\Program Files\AVG\AVG10\avgfws.exe (file missing)
O23 - Service: AVGIDSAgent - Unknown owner - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe (file missing)
O23 - Service: AVG WatchDog (avgwd) - Unknown owner - C:\Program Files\AVG\AVG10\avgwdsvc.exe (file missing)
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: dldfCATSCustConnectService - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\dldfserv.exe
O23 - Service: dldf_device - - C:\WINDOWS\system32\dldfcoms.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: IObit Toolbar Service (IObitBarService) - IObit - C:\PROGRA~1\IObitBar\toolbar\1.bin\i0barsvc.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus (NAV) - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\18.5.0.125\ccSvcHst.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
O23 - Service: SupportSoft Sprocket Service (quickcare) (sprtsvc_quickcare) - SupportSoft, Inc. - C:\Program Files\Qwest\Quickcare\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: SupportSoft Repair Service (quickcare) (tgsrvc_quickcare) - SupportSoft, Inc. - C:\Program Files\Qwest\Quickcare\bin\tgsrvc.exe
O23 - Service: VRS Recording System (VRSService) - NCH Software - C:\Program Files\NCH Swift Sound\VRS\vrs.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 17163 bytes

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#2 rigacci

rigacci

    Fiorentino


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  • Gender:Male
  • Local time:08:17 AM

Posted 20 January 2011 - 11:21 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Thanks.

DR




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