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fake anti-malware, can't get computer to do anything


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#1 cwp1212

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Posted 15 January 2011 - 10:30 PM

I have a fake windows security tray icon, can't open regedit, can't use task manager, can't do anything without it popping up. I've read through the forum but can't find any recent information. My AVG is up to date and everything, please help!

Sorry, I have windows xp on a dell lap top. The popup i'm getting is wtserverhid.exe is infected

I think when it all started was when I got a pop up about java that vanished. Then this started.

Edited by cwp1212, 15 January 2011 - 10:59 PM.


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#2 cwp1212

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Posted 17 January 2011 - 11:35 AM

I was able to log in under another user profile and clean the computer. Thank you.




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