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Virus that won't let me open up any programs


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4 replies to this topic

#1 Milololo7

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Posted 15 January 2011 - 09:43 PM

Hello I have a virus that won't let me open up Malware Bytes or Avast even in safemode I have tried using rkill but it doesnt find anything I decided to run hijackthis and this is the log file it came up with. Can someone help? :(

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:56:39 PM, on 12/11/1801
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\msdrv32s.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\DNA\btdna.exe
C:\Documents and Settings\Milo\Milo.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=searchfavweb&c=3c01&lc=0409
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.alot.com/sidebar?pr=asst&client_id=EEE92D5001C93022000949FD&install_time=16-10-2008:23:38&src_id=11147&camp_id=377&tb_version=2.2.2.300&url=http://home.alot.com/?client_id=EEE92D5001C93022000949FD&install_time=16-10-2008:23:38&src_id=11147&camp_id=377&tb_version=2.2.2.300 (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\word64main.exe,C:\WINDOWS\system32\wsnpoema.exe,
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O2 - BHO: C:\WINDOWS\system32\hs7f3uhduhfukde.dll - {bd56a320-23f2-42ad-f4e4-00aac39caa53} - C:\WINDOWS\system32\hs7f3uhduhfukde.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [12331904] C:\Documents and Settings\All Users\Application Data\12331904\12331904.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Microsoft Driver Setup] C:\WINDOWS\msdrv32s.exe
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKCU\..\Run: [system tool] C:\WINDOWS\sysguard.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [Milo] C:\Documents and Settings\Milo\Milo.exe
O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\Milo\LOCALS~1\Temp\svchost.exe
O4 - HKCU\..\Run: [Yjafosi8kdf98winmdkmnkmfnwe] C:\DOCUME~1\Milo\LOCALS~1\Temp\nvsvc32.exe
O4 - HKCU\..\Run: [asg984jgkfmgasi8ug98jgkfgfb] C:\DOCUME~1\Milo\LOCALS~1\Temp\spoolsv.exe
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
O4 - HKLM\..\Policies\Explorer\Run: [Microsoft Driver Setup] C:\WINDOWS\msdrv32s.exe
O4 - Startup: Adobe Media Player.lnk = C:\Program Files\Adobe Media Player\Adobe Media Player.exe
O4 - Startup: hamachi.lnk = C:\Program Files\Hamachi\hamachi.exe
O4 - Startup: milo.bat
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {A1C62740-93D5-4E72-A5B6-B668D58C5197} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1171175104698
O20 - Winlogon Notify: csbdll - csbdll.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: LKMSFOIVAMFOMSFVIOSVJASIUENFJNDJV - {BD56A320-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\hs7f3uhduhfukde.dll
O23 - Service: AntipyProex (antippro2009_100) - Unknown owner - C:\WINDOWS\svchast.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: hpdj - HP - C:\DOCUME~1\Ana\LOCALS~1\Temp\hpdj.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\

--
End of file - 8650 bytes

Edited by Orange Blossom, 15 January 2011 - 09:52 PM.
Moved to log forum. ~ OB


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#2 Casey_boy

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Posted 20 January 2011 - 10:47 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 Milololo7

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Posted 20 January 2011 - 04:52 PM

My problem is fixed :) I just had to put in a USB with malwarebytes and I renamed to something.exe and it ran perfectly in safe mode found a ton of viruses then I ran a boot scan with avast found a few more and then I ran malwarebytes in regular mode and it found a bit more then did one final boot scan and it found nothing :) My computer seems to be running perfectly now thanks!

#4 Casey_boy

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Posted 20 January 2011 - 05:11 PM

Glad to hear it :thumbsup: and thanks for letting us know.

Since this issue appears to be resolved, I shall get it closed.

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#5 thcbytes

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Posted 20 January 2011 - 05:31 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
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