Symptoms: Restricts use of Mouse and Screen Image Display
I generally hear one beep at system starts-up, but I've noticed that if I keep my USB flashdrive plugged in, I get two beeps. If I unplug the flashdrive and my external CD-ROM drive, I get no beeps. Very strange.
My Windows log-in screen will display; it's currently set for a single-user. Once at the desktop, each time I click on an icon whether it's on the desktop, TaskBar, Start Memu or system tray next to the clock (lower right-hand corner), the image and/or menu list will lock-up and I temporarily lose control of my 3-button mouse (right/left buttons plus roller ball). Occasionally, I can click on the Taskbar using my roller ball and get the display back, but whatever new image that appears depending on what application I'm trying to run will also lock-up on the screen and none of the buttons on dialog boxes work properly if at all.
I use AVG Anti-virus 2011. I keep it up-to-date because I have it set to check for updates daily. If I open the AVG control panel, the dialog box will lock-up on the screen. No matter which button I click, nothing appears to happen until I click on the Windows Taskbar using my roller ball on my mouse. The screen blacks out again for a few seconds then returns, but when I do get the screen back with the new feature or menu, that image also locks up on top of the previous dialog box. Eventually, I can have as many as three dialog boxes stacked one atop the other, but no matter what button I press on the current dialog box or what application I select from the Taskbar, nothing functions properly. I may get a program to run, but I have no control over it, and my screen will continue to black out and reappear.
Solutions I Have attempted:
I have uninstalled and reinstalled AVG (Free 2011 version) because I started receiving strange messages concerning the program. I stayed off the Internet while reinstalling the program from my USB flashdrive. Unfortunately, I think I made the situation worse. I've also run the following anti-spyware/anti-malware/registry repair programs:
IOBit Security 360 v1.50
Advanced System Cure v3.7.3
Free Windows Registry Repair v2.5
None of the programs have fixed the problem discribed above. I'm at my wits end and am prepared to scrap the machine if I can't find a solution to this problem.
Any assistance would be greatly appreciated!
(Note: I received assistance here approximately 3 months ago from Syler. I believe he was helpful in resolving my virus problem then, but I had mentioned to him that I was having the problems discribed above prior to concluding our diagnostics section before. Since that time, the affected computer worked fairly well. I went for weeks without any significant problems, but recently the issues addressed above have occurred in earnest.)
Edited by boopme, 15 January 2011 - 08:33 PM.