Okay....now we're looking for the proverbial needle in a haystack.
Your version of Java is out of date
. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.
Those old versions also take up a ton of space! Please follow these steps to remove older version Java components and update:
- Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
- Look for "JDK 6 Update 23 (JDK or JRE)".
- Click the "Download JRE" button to the right.
- Select your Platform: "Windows".
- Select your Language: "Multi-language".
- Read the License Agreement, and then check the box that says: "Accept License Agreement".
- Click Continue and the page will refresh.
- Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
- Close any programs you may have running - especially your web browser.
Go to Start > Settings > Control Panel, double-click on Add/Remove Programs
and remove all
older versions of Java.
-- Starting with Java 6u10, the uninstaller incorporated in each new release uses Enhanced Auto update to automatically remove the previous version when updating to a later update release. It will not remove older versions, so they will need to be removed manually.
- Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
- Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
- Repeat as many times as necessary to remove each Java versions.
- Reboot your computer once all Java components are removed.
- Then from your desktop double-click on jre-6u23-windows-i586.exe to install the newest version.
- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
- When the Java Setup - Welcome window opens, click the Install > button.
- If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
-- Java is updated frequently. If you want to be automatically notified of future updates, just turn on the Java Automatic Update feature and you will not have to remember to update when Java releases a new version.
Note: The Java Quick Starter (JQS.exe)
adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service
if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck
the box for Java Quick Starter
. Click Ok and reboot your computer.
Click Start>Run> Type in (or copy and paste) ipconfig /flushdns
and hit enter. You'll get a confirmation that the flush was successful.
Please download HostsXpert 4.3
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
- Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
- Double-click HostsXpert.exe to run the program.
- Click "Restore MS Hosts File".
- Click OK at the confirmation box.
- Click "Make ReadOnly?".
- Click the X to exit the program.
Locate DelDomains.inf right-click and select: Install
Note: you will not see any on-screen action ...
This will remove all entries in the Trusted, Restricted,and Enhanced Security Configuration Zones.
Note once you do this, any previous restricted zone hacks (spywareblaster, ie-spyad, etc) will need to be reapplyed.
Please download GMER
from one of the following locations and save it to your desktop:
- Main Mirror
This version will download a randomly named file (Recommended)
- Zipped Mirror
This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
-- If you encounter any problems, try running GMER in safe mode.
- Disconnect from the Internet and close all running programs.
- Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
- Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
- Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.
- GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
- If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
- Now click the Scan button. If you see a rootkit warning window, click OK.
- When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
- Click the Copy button and paste the results into your next reply.
- Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.
-- If GMER crashes or keeps resulting in a BSODs, uncheck Devices on the right side before scanning