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system standby failed


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#1 DottieR

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Posted 14 January 2011 - 02:42 PM

I keep getting a message

"The device driver for the 'Terminal Server Keyboard Driver' device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver."

I asked on the Dell forum and didn't get anything I could understand.

I have a rebuilt Dell Optiplex GX620, XP Pro. This has been going on for the 2 months I have had it. I tried the online diagnoser on the Dell site and it didn't find any driver upgrades needed. (It did find one urgent upgrade which I have downloaded twice but I still get the same diagnosis.) I checked for updates on the keyboard device driver and didn't find any.

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#2 Broni

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Posted 14 January 2011 - 03:22 PM

See HERE and replies below.

My personal advice...since it's a desktop, don't use any power saving features.

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#3 hamluis

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Posted 14 January 2011 - 03:24 PM

http://support.microsoft.com/?kbid=314118

I'd take a look in Event Viewer for possible clues. I would also uninstall the keyboard driver (via Device Manager), then reboot the system.

Louis

#4 DottieR

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Posted 14 January 2011 - 09:40 PM

Thank you everyone.
I will try uninstalling the keyboard driver.
I don't see anything in the event viewer about the keyboard, but then I don't know what to look for.




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