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cant open programs after fresh install


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#1 Clttech

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Posted 14 January 2011 - 12:10 PM

Have a cpu that was infected with several pieces of malware and adware and such. Everytime I tried to open or run applications I got the Microsoft has encountered a problem message. So I finally decided not to waste time, went ahead and backed up all important files customer needed and reformatted this Dell Dimemsion 3000 with the origional XP Home disk it came with. BTW I did a full format not quick one. Everything went fine, XP booted up. Looked in control panel, system, device drives and the only ones missing were the ethernet controller, modem, video and audio drivers. From this cpu went on dells site found the proper ethernet driver, saved it to my flash, transfered to desktop of the Dell, double clicked...nothing happened ... right clicked the tried open and run .. nothing ... tried the same with the video and modem same thing nothing happened. Tried to install ccleaner and if i try to open ccleaner installer i get

CCleaner Installer has encountered a problem and needs to close. We are sorry for the inconvenience.

Error Signature
AppName: ccsetup302.exe AppVer: 2.0.0.0 MdName: unknowm
ModVer 0.0.0.0. Offset 003fb208

.. tried to install hijackthis and SP3 ... same type of message. figured something went wrong during install so i used a OEM copy of xp pro i have used on several machines without any problems including mine so I know it it good. Put it in the dell and restarted .. did another full format on the c: partition(only one) .. install went off without any problems. XP Pro restarts and I still have the same issues. Decided to try another format to bring it back to customers origional operation system and the issues are still present. Have never encountered a system problem like this after fresh installs. I have also tried the exefix from kellys page but no help. Friend suggested it might be some sort of file association problem but I cant seem to find one or dont know what Im looking for. Any help would be greatly appreciated. Thanks in advance.

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#2 Eyesee

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Posted 14 January 2011 - 12:32 PM

Hello and welcome to the forum!

When you did these Windows installs did you delete and recreate the partition or just format the drive?
In the beginning there was the command line.

#3 Clttech

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Posted 14 January 2011 - 01:00 PM

i deleted the partitions then did full format

#4 FrankOtheMountaiN

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Posted 14 January 2011 - 01:01 PM

My guess is the usb flash drive has a virus on it. Make sure you show hidden files and hidden system files and check if that drive is clean.
If there is a hidden autorun, and/or recycler, etc, that could be the bee in your bonnet.



"saved it to my flash, transfered to desktop of the Dell" (maybe with some uninvited guests?)

Edited by FrankOtheMountaiN, 14 January 2011 - 01:03 PM.


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#5 dc3

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Posted 14 January 2011 - 01:03 PM

Did you install the chipset drivers? These need to be the first drivers installed.

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#6 Clttech

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Posted 14 January 2011 - 01:08 PM

not sure by what you meant "recreate" the partition. U come to the point in the install where it shows you have another install. I hit delete to get to the next screen where it ask you to hit "L" and lose all data which i did... then u go back to the screen where it shows the C: partition with all space available and I did a full NTFS format after that. Hope that answers.

#7 Clttech

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Posted 14 January 2011 - 01:11 PM

"My guess is the usb flash drive has a virus on it. Make sure you show hidden files and hidden system files and check if that drive is clean.
If there is a hidden autorun, and/or recycler, etc, that could be the bee in your bonnet.



"saved it to my flash, transfered to desktop of the Dell" (maybe with some uninvited guests?) "

my flash is clean .. im am a tech so i use it everyday on different systems with no problems. Did look at files and nothing out of the ordinary.

#8 Yoshistr

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Posted 14 January 2011 - 01:12 PM

Like Eyesee suggests make sure you do a clean partition by deleting all previous ones and merging them into one new partition which can be formatted using the quick option.

Another thing you may try:
Start->Run type in cmd hit Enter
in command prompt type:
ftype > C:\ftypes.txt
hit Enter
Post the ftypes.txt file created here, you can also check it yourself for exe file association to match with the shell extension, %1
Yoshistr Support Team

#9 Clttech

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Posted 14 January 2011 - 01:26 PM

"Like Eyesee suggests make sure you do a clean partition by deleting all previous ones and merging them into one new partition which can be formatted using the quick option.

Another thing you may try:
Start->Run type in cmd hit Enter
in command prompt type:
ftype > C:\ftypes.txt
hit Enter
Post the ftypes.txt file created here, you can also check it yourself for exe file association to match with the shell extension, %1"


File Attached

Attached Files



#10 Clttech

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Posted 14 January 2011 - 01:27 PM

exefile="%1" %*

#11 Yoshistr

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Posted 14 January 2011 - 01:48 PM

Check the following environment variable:

Right-click My Computer, and then click Properties.
Click the Advanced tab.
Click Environment variables.

Check the following variable has the correct value as below:

Name: PATHEXT
Value: .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH

If this is also correct the situation is much more complicated,
you might have to check for rootkits.
Yoshistr Support Team

#12 Clttech

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Posted 14 January 2011 - 02:17 PM

yes enviroment variables all correct for pathext.

Well I installed a wireless pci card i had laying around which got me on the internet. after doing windows updates and installing service pack 3 everything seems to be working for the time being. My best guess is that the window installer was not functioning properly and the update to 3.1 helped but really not to sure. Thanks for helping.




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