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Wife's Windows XP System slow - log attached


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#1 jackbenimble

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Posted 14 January 2011 - 11:32 AM

Hello,

My wife's Dell Inspiron 15 Windows XP system is really slow. I've attached the Hijackthis log. Any help would be much appreciated.

EDIT: HJT log removed, malware tool...not allowed for use with non-malware issues in this forum ~ Hamluis.

Edited by hamluis, 14 January 2011 - 01:50 PM.


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#2 Broni

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Posted 14 January 2011 - 12:28 PM

What exactly is slow?

Please, post some computer info:
- processor type, amount of RAM (hold Windows logo key Posted Image, hit Pause/Break key)
- hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
- security programs in use (antivirus, firewall)

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#3 Yoshistr

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Posted 14 January 2011 - 12:34 PM

You have a lot of startup items and also running too many processes for the computer
to handle them. Either you need to upgrade your computer or disable some items:
Go to Start-Run, type in msconfig and hit Enter.
In the Startup tab disable all items and then click Ok, restart the computer.
See if that helps, if not then uninstall AVG and reinstall the latest version, most
computers have trouble running AVG backround processes and services because they use
up a lot of processor.
You can also check the performance setup, Start->Run type in sysdm.cpl and hit Enter,
click Advanced tab then under performance click settings, click on adjust for best performance, under the Advanced tab here make sure Programs is selected for both options and let us know the pagefile space allotted below under virtual memory, click Ok and restart again.
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#4 Broni

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Posted 14 January 2011 - 12:38 PM

"msconfig" shouldn't be used for playing with startups. It's a troubleshooting tool.
There are simple programs, which can be used safely to deal with startups.

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#5 Yoshistr

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Posted 14 January 2011 - 01:23 PM

Like Broni suggests if you have never used msconfig you can download a program
such as Startup Manager (http://startupmanager.org/) to do the changes with.
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