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IE Problems Among Many Others...


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2 replies to this topic

#1 rzacharia21

rzacharia21

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Posted 14 January 2011 - 02:03 AM

Hello there,

Earlier today, I was doing some random Google searches and literally all of a sudden when I clicked on a one of the listed images and my computer began to stutter and a prompt that showed that some sort of Java execution was running. After all day and many scans by my anti-virus program (AntiVir), MBAM, and even SUPERAntiSpyware, my computer seemed to find a number of infections that were either deleted or quarantined. However, my Internet Explorer browser still is not working and it says that "Internet Explorer cannot display the webpage." I tried pretty much everything from there, resetting my IE 7 and disabling all add-ons to see which one was troubling me, and nothing happened. I even tried to download IE8 and it would not allow me. I also cannot download multiple software updates for my Toshiba computer because "No connnection could be made because the target machine actively refused it" with a bunch of numbers listed after that. Thank God I have Mozilla Firefox, which seems to be running normally right now after a number of scans. The links would not work in Firefox before I ran a MBAM, which found a good amount of infections, and when I would click on a normal link, it would lead me to a ridiculous site of either porn or something very suspicious. I have downloaded Hijackthis to see if there is anything suspicious and during my scan, it says that Hijackthis cannot access my hosts files. I NEED HELP PLEASE ANYONE! Thank you very much!

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#2 Orange Blossom

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Posted 14 January 2011 - 09:05 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

Orange Blossom

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Posted 14 January 2011 - 11:08 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic373457.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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