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What's wrong with my WD My Book 1TB?


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8 replies to this topic

#1 Noah Tree

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Posted 13 January 2011 - 11:02 PM

I was listening to music on my WD when my PC notified me to install some Windows updates. I did so and restarted the computer afterward. I left during the restart because I had a dentist appointment. When I came back from the dentist was when I realized something was wrong my external hardware. Everything was deleted. My movies, music, etc. Also, it was in a different format (RAW). When I click on it, it ask me to format it. Anyway, I have a few questions.

1. Why is everything on my WD My Book gone?
2, Why is my WD in a different format?
3. What caused this? (Did it have something to do with the update?)
4. Can I get all my deleted files back?
5. What happened?

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#2 JUICYboy

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Posted 13 January 2011 - 11:23 PM

Wow I hate when this happens... :thumbsup:

In answer to your questions:
More than likely it is a different format because when you left your computer updating it restarted and then sometimes when it does not recognize a drive (hard-drive, flash-drive) it will reformatted automatically to recognize it.
For example: If you leave a flash drive plugged into a usb port, and then restart your computer sometimes when the computer restarts Windows will recognize this drive and will start to re-formatting it.(unless you press space to cancel!) <_<


Why it got deleted can be a variety of reasons there is really no logical explanation that I can think of, other than the software update restarting and cleaning that hard-drive clean... Window update sucks especially on Windows Vista... :wacko:

What type of operating system is this?

As far as getting your data back you can get a re-covery software to access all your files and most of the time even if they have been deleted.
Try this...
http://www.cgsecurity.org/wiki/TestDisk
Good luck :thumbup2:

Edited by JUICYboy, 13 January 2011 - 11:27 PM.


#3 Noah Tree

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Posted 17 January 2011 - 04:02 PM

Wow I hate when this happens... :thumbsup:

In answer to your questions:
More than likely it is a different format because when you left your computer updating it restarted and then sometimes when it does not recognize a drive (hard-drive, flash-drive) it will reformatted automatically to recognize it.
For example: If you leave a flash drive plugged into a usb port, and then restart your computer sometimes when the computer restarts Windows will recognize this drive and will start to re-formatting it.(unless you press space to cancel!) <_<


Why it got deleted can be a variety of reasons there is really no logical explanation that I can think of, other than the software update restarting and cleaning that hard-drive clean... Window update sucks especially on Windows Vista... :wacko:

What type of operating system is this?

As far as getting your data back you can get a re-covery software to access all your files and most of the time even if they have been deleted.
Try this...
http://www.cgsecurity.org/wiki/TestDisk
Good luck :thumbup2:


I think you're right. Doing this resulted in my hard drive getting corrupted/damaged. I'm planning on buying the same hard drive again, some time next week. This time, I won't leave it plugged in when I restart the PC. Thanks for the help and info, much appreciated.

#4 ThunderZ

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Posted 17 January 2011 - 04:28 PM

One other possible fix. Most external drives, flash drives as well come formatted fat32. Before using them for any data storage format them to NTFS. That should eliminate the problem of Windows not recognizing them on start-up.

#5 killerx525

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Posted 17 January 2011 - 07:08 PM

Converting FAT32 to NTFS

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#6 nitekram

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Posted 17 January 2011 - 07:16 PM

I have found another issue with WD external harddrive that kinda matches this issue - I left mine in when the system was doing a chkdsk and it just happened to see the drive and started to check it too (not what I wanted) - I disconnected my external drive right away, but got a bunch of extra files, all kinda like the folder format that existed before the chkdsk, but with wierd names. Was never able to delete them, but got all my files anyway.

My advice - never leave anything in your computer during reboot that can be written to - you never know what might be written (or removed) from it.

#7 killerx525

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Posted 17 January 2011 - 07:21 PM

Also i would take out any cd in the drive and any usb storage devices before rebooting.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#8 ThunderZ

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Posted 17 January 2011 - 09:03 PM

Also i would take out any cd in the drive and any usb storage devices before rebooting.



As long as the BIOS are set with the primary hard drive as the first boot device and the flash drives\external drives are formatted in NTFS it should not matter.

#9 hamluis

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Posted 18 January 2011 - 04:18 PM

RAW Volume (Quietman) - http://www.theeldergeek.com/forum/index.php?showtopic=36698

Typically...a volume reflects RAW when the file system has a problem. Windows consequently cannot read/interpret any files within that partition.

My typical routine when this happens...is to first employ data-recovery software to retrieve files (if not already backed up), then just deletet the partition and then create a new one. I've tried a few of the suggestions others have made about "fixing" the problem, but none of those ever worked for me.

CHKDSK error message - The type of the file system is RAW - http://www.z-a-recovery.com/art-raw-filesystem.htm

Louis

Edited by hamluis, 18 January 2011 - 04:19 PM.





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