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DDS Program does not execute


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5 replies to this topic

#1 The B

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Posted 13 January 2011 - 04:53 PM

Just new to bleepingcomputer so bear with me. I am trying to create a removal log to get some help with a google search redirect problem. I have completed preparatory steps: Notification settings,FireWall and running Defogger etc.
I downloaded the DDS program but when I double click on it it does not install or run it simply opens up a text document full of script or code. The name of the file is 'dds.scr' And when I hover my cursor over the file it claims that it is Type: 'AutoCAD Script' Anybody recognize the problem? What have I done? What can I do about it? Would really appreciate help on this one. Thanks.

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#2 boopme

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Posted 13 January 2011 - 04:56 PM

Hello,
If you cannot get DDS to work, please try this instead.

Please download RSIT by random/random from the link provided for your operating system and save it to your desktop.
Link 1 for 32-bit version
Link 2 for 32-bit version

Link 1 for 64-bit version
Link 2 for 64-bit versionThis tool needs to run while the computer is connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding RSIT attempting to contact the Internet, please allow the connection.

  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
    If using Windows Vista, be sure to Run As Administrator.
  • Read the disclaimer and click Continue.
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Another text file named info.txt will open minimized.
  • Save the log files to your desktop and copy/paste the contents of log.txt by highlighting everything and pressing Ctrl+C.
  • After highlighting, right-click, choose Copy and then paste the contents into a new topic in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here.
  • Copies of both log files are automatically saved in the C:\RSIT folder which the tool creates during the scan.
-- Note: Do not post the contents of info.txt in your reply. Instead, just include it as an attachment to upload using the "Browse" button in the text editor when making your reply.

Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If RSIT did not work, then reply back here.
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#3 The B

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Posted 14 January 2011 - 12:07 PM

I found some useful advise on another topic that Gringo responded to. I uninstalled two malware scanning programs, then found a link with 'DDS.com' that seemed executable. It was.
I will attach below

Attached Files



#4 The B

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Posted 14 January 2011 - 12:12 PM

Boopme,
Thanks for quick response. So quick, in fact that I posted my logs before spotting your reply about using hijackthis program. Hope the logs will be useful for now.
Please advise whether to go with hijack this or whether my solution and log posting will suffice for now.

#5 boopme

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Posted 14 January 2011 - 02:15 PM

Hi, the last logs are what we need but you need to post them in a new topic,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.


Let me know if that went well.
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#6 Orange Blossom

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Posted 14 January 2011 - 06:29 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic373357.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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