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windows 7 compatibility


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47 replies to this topic

#1 suerkent

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Posted 13 January 2011 - 02:41 PM

just got an acer windows 7 and have a desktop xp with an epson nx400 printer hooked up
am having trouble getting my windows 7 to accept (well it will accept, but just won't print) the nx400 thru the xp
I have it where it looks like it is connected, but it will not print on command.
any help appreciated,
thanks
s

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#2 Allan

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Posted 13 January 2011 - 03:02 PM

Is there a printer driver available for W7? If so, you need to install it.

Edited by Allan, 13 January 2011 - 03:02 PM.


#3 FrankOtheMountaiN

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Posted 13 January 2011 - 03:21 PM

driver for 32 bit

Is it set as the default printer? Check in control panel.

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#4 suerkent

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Posted 13 January 2011 - 03:37 PM

yes to both suggestions, thankx

#5 ThunderZ

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Posted 13 January 2011 - 03:40 PM

Is the printer set up to be shared?

Have proper permissions been granted?

#6 suerkent

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Posted 13 January 2011 - 03:50 PM

it is shared, but am not sure about permission

#7 FIDELIS_IT

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Posted 14 January 2011 - 07:06 AM

If the printer is shared, there should not be a problem with sharing it unless there is no compatible driver for it. On your xp set up try the add drivers box.

Have you added the printer in windows 7? Go to the add printer screen and when it asks what kind of printer, choose network/usb printer. If everything else is set right you should be able to see and add your printer there.

I am sharing and old hp printer all in one through usb in xp pro with vista business, windows 7 ultimate 32/64 bits. Hope that helps.
CARPE DIEM

#8 ThunderZ

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Posted 14 January 2011 - 07:42 AM

it is shared, but am not sure about permission



On the PC the printer is attached to. Go to the Printer and faxes folder. Right click on the Epson printer icon. Select Properties select Security tab. Depending on the User names for each machine you may need to Add... a Group or user names: and grant the appropriate Permissions for Administrators.

#9 suerkent

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Posted 14 January 2011 - 09:00 AM

there was no securities tab.in xp............but it was cheked to share printer

#10 ThunderZ

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Posted 14 January 2011 - 09:27 AM

there was no securities tab.in xp............



Very strange. Just double checked my XP print server. There is a security tab.

Are you running XP Home?. That would be the only difference I can think of why there is no security tab.

One other thought. If you are running a firewall temporarily disable it to see if you can then print. If you are running the Windows firewall make sure File and printer sharing are allowed.

#11 FrankOtheMountaiN

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Posted 14 January 2011 - 09:36 AM

Right right, go to control panel/network, and run the network wizard, make sure you are all using same network name, and that you select sharing on the PC with the printer attached.

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#12 suerkent

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Posted 14 January 2011 - 11:06 AM

just experimenting....plugged the printer directly into my acer (windows 7) and it won't print THAT way. I appreciate allyour help, but I am not real computer literate. My problem is probably even more simpler (and dumber) than you all may have suspected. Again, thanks for all your help and knowledge!

#13 FrankOtheMountaiN

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Posted 14 January 2011 - 12:54 PM

Paper jam? What kind of cable?Try different cable.

Edited by FrankOtheMountaiN, 14 January 2011 - 12:56 PM.


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#14 suerkent

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Posted 14 January 2011 - 01:13 PM

no paper jam or printer problem...I took the cable from the xp and plugged it into windows 7 pc . It had worked with the xp, so i connected it directly to the pc with W7...and nothing

#15 FrankOtheMountaiN

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Posted 14 January 2011 - 01:20 PM

Did you install the win7 printer driver on the win7 PC?

Frank O' The Mountain
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