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Can't get wireless connection to work


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7 replies to this topic

#1 Nifferous

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Posted 13 January 2011 - 01:58 AM

Hi. We recently purchased a new laptop and I have been trying to get it set up with our wireless router. The router is MAC address enabled. I logged into the router and added the MAC address of the new laptop to the list of allowed MAC addresses, but I am still getting an error message when I try to connect to the internet. What do I need to do now?

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#2 cryptodan

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Posted 13 January 2011 - 02:18 AM

What is the error message that you are getting>

#3 Nifferous

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Posted 13 January 2011 - 02:24 AM

I guess I'm not techn ically getting an error message. It just says Windows was not able to connect.

#4 cryptodan

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Posted 13 January 2011 - 02:29 AM

Have you verified your settings and made sure that you are using the right level of encryption?

This may be what you need: Windows 7 Wireless Network Connectivity?

Edited by cryptodan, 13 January 2011 - 02:31 AM.


#5 Nifferous

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Posted 13 January 2011 - 11:52 AM

How do I verify my settings and check that I am using the right level of encryption?

The link you gave talks mostly about Windows Vista not Windows 7, but I didn't find anything on the page that fixed the problem.

Edited by Nifferous, 13 January 2011 - 11:52 AM.


#6 cryptodan

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Posted 13 January 2011 - 12:26 PM

Sorry about the previous link, but Windows 7 is built on Windows Vista and I assumed things were the same, however, you may find the following link more informative: Windows 7 Setup of Wireless Network

#7 Nifferous

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Posted 13 January 2011 - 02:05 PM

Should I go through all the steps to setup a new network even though this router is already set up and has been used with other laptops?

#8 cryptodan

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Posted 13 January 2011 - 02:18 PM

You need to setup your new lap top with the connection settings that are setup on other computers. Each time you add another device to a wireles network you need to set up the connection on each new device. You must put in all the data such as the passwords and ssids and what not.




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