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HELP! Computer gets error and stays black and doesn't load.

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3 replies to this topic

#1 techforcity


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Posted 12 January 2011 - 10:45 PM

Ok, so I have a Dell laptop and when I went to turn it on the other day I got an error message right before the desktop would load and it says "an application failed to start because scesrv.dll was not found. Reinstalling the program may fix this problem."

I tried to start windows in safe mode and the message still comes up and the desktop won't load. Tried loading to last know good configuration and it still didn't work.

What should I do to fix this issue? Trying to avoid installing from scratch.


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#2 hamluis



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Posted 13 January 2011 - 06:54 AM

I would try to run the chkdsk /r command on the Windows partition.

Vague error messages like you mentioned can sometimes be corrected by running chkdsk /r. I received a similar message myself yesterday morn and chkdsk /r was the way that I resolved it. I later read up on it and running chkdsk /r was one of the reocmmendations by MS.


#3 Allan


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Posted 13 January 2011 - 07:59 AM


#4 dc3


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Posted 13 January 2011 - 10:20 AM

It would help to know what the model of this laptop is.

Depending on the model, you can use either the proper function key or the XP CD to access the recovery console where you can run chkdsk /r.

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