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hello, please help me with this DDS log file.


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2 replies to this topic

#1 zanune

zanune

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  • Local time:12:45 AM

Posted 12 January 2011 - 10:37 PM

The hacker has changed my user sign in password and I know it is a hacker because he wrote "to bad" as the password hint. Other things are hacked accounts including gaming accounts. Any help would be GREATLY APPRECIATED.

DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by Administrator at 22:05:09.20 on 01/12/2011 Wed
Internet Explorer: 8.0.6001.18999
AV: Microsoft Security Essentials *Enabled/Updated* {BF5CEBDC-F2D3-7540-343C-F0CE11FD6E66}
SP: Microsoft Security Essentials *Enabled/Updated* {043D0A38-D4E9-7ACE-0E8C-CBBC6A7A24DB}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\STacSV64.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\splwow64.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\conime.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files (x86)\Microsoft\Office Live\OfficeLiveSignIn.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\Taskmgr.exe
C:\Windows\system32\conime.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Administrator\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mURLSearchHooks: H - No File
TB: {D1E06B91-60E6-4492-AF9F-53043FA32716} - No File
TB: Yahoo!ツールバー: {aef44653-c059-42cb-a5b7-41c640da4a67} - C:\Program Files (x86)\Yahoo!J\Toolbar\7_3_0_12\Modules\YahooToolBar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
LSP: C:\Windows\system32\wpclsp.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
TB-X64: {D1E06B91-60E6-4492-AF9F-53043FA32716} - No File
TB-X64: Yahoo!ツールバー: {AEF44653-C059-42CB-A5B7-41C640DA4A67} -
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
mRun-x64: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray64.exe
mRun-x64: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
mRun-x64: [MSSE] "c:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2009-12-2 173984]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_bd5387da\AESTSr64.exe [2009-3-26 89088]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2008-3-18 23040]
R2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2008-10-18 365904]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-6-19 1153368]
R2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2008-9-24 296320]
R2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2008-9-24 116096]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2008-9-4 64000]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2008-7-15 126464]
R3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2009-12-2 40832]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate1c9de779d4db5c0;Google Update Service (gupdate1c9de779d4db5c0);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-5-26 133104]
S2 Norton Internet Security;Norton Internet Security;"C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe" /s "Norton Internet Security" /m "C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\diMaster.dll" /prefetch:1 --> C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe [?]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-10-18 193840]
S3 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
S3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw3v64.sys [2008-1-20 3154432]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2009-3-26 44544]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk60x64.sys [2006-11-2 273408]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-6-18 89920]

=============== File Associations ===============

JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*

=============== Created Last 30 ================

2011-01-12 03:54:28 8199504 ----a-w- C:\PROGRA~3\Microsoft\Microsoft Antimalware\Definition Updates\{EC2D082B-3BF1-446D-A4B0-EF94DBB2474D}\mpengine.dll
2010-12-19 01:40:03 15712 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\a76827801cb9f1d22\MeshBetaRemover.exe
2010-12-19 01:39:32 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\94d13e401cb9f1d1b\DSETUP.dll
2010-12-19 01:39:32 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\94d13e401cb9f1d1b\DXSETUP.exe
2010-12-19 01:39:32 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\94d13e401cb9f1d1b\dsetup32.dll
2010-12-19 01:39:29 94040 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\92b75ef01cb9f1d1a\DSETUP.dll
2010-12-19 01:39:29 525656 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\92b75ef01cb9f1d1a\DXSETUP.exe
2010-12-19 01:39:29 1691480 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\92b75ef01cb9f1d1a\dsetup32.dll
2010-12-19 01:36:52 754688 ----a-w- C:\Windows\SysWow64\webservices.dll
2010-12-19 01:36:52 1103872 ----a-w- C:\Windows\System32\webservices.dll
2010-12-18 04:17:54 0 ----a-w- C:\Windows\SysWow64\ConduitEngine.tmp
2010-12-18 04:17:54 -------- d-----w- C:\Program Files (x86)\ConduitEngine
2010-12-18 04:15:47 -------- d-----w- C:\Users\ADMINI~1\AppData\Local\Google
2010-12-18 04:15:19 -------- d-----w- C:\Users\ADMINI~1\AppData\Local\Hewlett-Packard
2010-12-16 08:05:12 -------- d-----w- C:\6a6d98ea2426cb8f362116
2010-12-15 17:55:58 270336 ----a-w- C:\Windows\SysWow64\taskcomp.dll
2010-12-15 17:55:58 267776 ----a-w- C:\Windows\System32\taskeng.exe
2010-12-15 17:55:58 171520 ----a-w- C:\Windows\SysWow64\taskeng.exe

==================== Find3M ====================

2010-12-28 16:08:18 466944 ----a-w- C:\Windows\System32\odbc32.dll
2010-12-28 15:55:03 413696 ----a-w- C:\Windows\SysWow64\odbc32.dll
2010-12-14 16:15:49 1251840 ----a-w- C:\Windows\System32\sdclt.exe
2010-11-29 22:42:06 24152 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-11-06 11:18:48 500224 ----a-w- C:\Windows\System32\wmicmiplugin.dll
2010-11-06 11:18:27 655872 ----a-w- C:\Windows\System32\taskschd.dll
2010-11-06 11:18:27 410112 ----a-w- C:\Windows\System32\taskcomp.dll
2010-11-06 11:18:13 855040 ----a-w- C:\Windows\System32\schedsvc.dll
2010-11-04 18:55:38 352768 ----a-w- C:\Windows\SysWow64\taskschd.dll
2010-11-02 06:27:41 1147904 ----a-w- C:\Windows\System32\wininet.dll
2010-11-02 06:24:01 56832 ----a-w- C:\Windows\System32\licmgr10.dll
2010-11-02 06:23:47 1538560 ----a-w- C:\Windows\System32\inetcpl.cpl
2010-11-02 06:23:35 77312 ----a-w- C:\Windows\System32\iesetup.dll
2010-11-02 06:23:35 132096 ----a-w- C:\Windows\System32\iesysprep.dll
2010-11-02 06:01:54 916480 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-11-02 05:57:41 43520 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-11-02 05:57:27 1469440 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2010-11-02 05:57:11 71680 ----a-w- C:\Windows\SysWow64\iesetup.dll
2010-11-02 05:57:11 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2010-11-02 05:25:33 479232 ----a-w- C:\Windows\System32\html.iec
2010-11-02 05:01:31 385024 ----a-w- C:\Windows\SysWow64\html.iec
2010-11-02 04:45:37 162816 ----a-w- C:\Windows\System32\ieUnatt.exe
2010-11-02 04:44:24 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-11-02 04:26:10 133632 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2010-11-02 04:24:44 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-10-28 16:29:18 48128 ----a-w- C:\Windows\System32\atmlib.dll
2010-10-28 15:44:56 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2010-10-28 14:05:21 367104 ----a-w- C:\Windows\System32\atmfd.dll
2010-10-28 13:56:57 2048 ----a-w- C:\Windows\System32\tzres.dll
2010-10-28 13:27:47 292352 ----a-w- C:\Windows\SysWow64\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2010-10-19 20:51:33 270720 ------w- C:\Windows\System32\MpSigStub.exe
2010-10-18 15:35:48 87552 ----a-w- C:\Windows\System32\consent.exe
2010-10-18 15:25:36 2753536 ----a-w- C:\Windows\System32\win32k.sys

============= FINISH: 22:05:49.52 ===============

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#2 Blind Faith

Blind Faith

  • Malware Response Team
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Posted 18 January 2011 - 10:40 AM

Hello and welcome to Bleeping Computer :welcome:

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log




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#3 thcbytes

thcbytes

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Posted 27 January 2011 - 06:47 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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