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removing system tools virus from my PC


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2 replies to this topic

#1 natedogg58

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Posted 12 January 2011 - 10:04 PM

My computer won't work because system tools virus. How do I remove this?

Edited by boopme, 12 January 2011 - 10:38 PM.


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#2 teacup61

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Posted 12 January 2011 - 10:37 PM

Hello natedogg58 ,

Posted Image

Let's disable the main file manually so you can run some tools. Do you have access to a flash drive?

What I want you to look for is in Application Data (If using XP). There will be a folder, with a file in it of the same "name". This will appear random, but it has a pattern. Look for letters and numbers in this order: lower case, upper case, lower case, upper case, lower case, then 5 random numbers. For example:

Folder -----> pEeHl02508\pEeHl02508.exe <-----file inside

Delete the folder. Now, if you still have no access to the internet, download the following tool to a flash drive from a different computer, then put it on the infected one and run it.

This tool is not a toy. If used the wrong way you could trash your computer. Please use only under direction of a Helper. If you decide to do so anyway, please do not blame me or ComboFix.

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. IF YOU USE AVG IT MUST BE UNINSTALLED OR THIS WILL NOT RUN.

1. Download this file - combofix.exe
http://download.bleepingcomputer.com/sUBs/ComboFix.exe

2. Double click combofix.exe & follow the prompts.
3. When finished, it will produce a log for you. Post that log in your next reply please.

Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall.

If you have trouble running it the first time, then rename ComboFix.exe to natedogg.exe and try again.

Thanks,
tea
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?

#3 teacup61

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Posted 19 January 2011 - 08:21 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
Please make a donation so I can keep helping people just like you.
Every little bit helps! :)
You can even use your credit card! Thank you!

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Error reading poptart in Drive A: Delete kids y/n?




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