Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Explorer doesn't load on startup


  • Please log in to reply
28 replies to this topic

#1 youthedog4

youthedog4

  • Members
  • 110 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Playing pokerr
  • Local time:03:48 PM

Posted 12 January 2011 - 04:24 PM

Whenever I log in or any account logs in explorer.exe doesn't load.
I don't have any viruses, restore didn't work, running sfc /scannow at the moment.

Could it be corrupt and if it is corrupted how can I fix it?

BC AdBot (Login to Remove)

 


#2 w7pro

w7pro

  • Members
  • 20 posts
  • OFFLINE
  •  
  • Local time:02:48 PM

Posted 12 January 2011 - 06:04 PM

Have you tried reinstalling Windows 7 yet? Seems a little extreme, but if System Restore didn't work, it's the only other feasible option I could think of.

-- Ryan
Window Outreach Team

#3 youthedog4

youthedog4
  • Topic Starter

  • Members
  • 110 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Playing pokerr
  • Local time:03:48 PM

Posted 12 January 2011 - 06:43 PM

Have you tried reinstalling Windows 7 yet? Seems a little extreme, but if System Restore didn't work, it's the only other feasible option I could think of.

-- Ryan
Window Outreach Team

Can't reinstall because I can't backup anything plus it's my parents computer.

And none of my startup programs start when I log in.

Edited by youthedog4, 12 January 2011 - 06:52 PM.


#4 Dmacf10

Dmacf10

  • Members
  • 87 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Maine
  • Local time:03:48 PM

Posted 12 January 2011 - 09:18 PM

Try opening task manager, (Ctr-Alt-Del)
Click "new task"
in the run box type "regedit"

Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Locate the shell entry in the right pane and double click it. Replace the
contents with just:

explorer.exe

eg: "Shell"="Explorer.exe" as a key

This solution has worked for me in the past, might as well give it a try.

Edited by Dmacf10, 12 January 2011 - 11:52 PM.


#5 youthedog4

youthedog4
  • Topic Starter

  • Members
  • 110 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Playing pokerr
  • Local time:03:48 PM

Posted 13 January 2011 - 03:42 PM

Try opening task manager, (Ctr-Alt-Del)
Click "new task"
in the run box type "regedit"

Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Locate the shell entry in the right pane and double click it. Replace the
contents with just:

explorer.exe

eg: "Shell"="Explorer.exe" as a key

This solution has worked for me in the past, might as well give it a try.

I have tried this, it didn't work.

#6 Allan

Allan

  • BC Advisor
  • 8,673 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:02:48 PM

Posted 13 January 2011 - 03:44 PM

You are saying the shell doesn't load when you log in? What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

#7 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,717 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:02:48 PM

Posted 14 January 2011 - 01:12 PM

What happens if you control-alt-delete, start task manager, click on file then run, and manually launch explorer.exe. Does it launch?

#8 youthedog4

youthedog4
  • Topic Starter

  • Members
  • 110 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Playing pokerr
  • Local time:03:48 PM

Posted 15 January 2011 - 09:37 AM

What happens if you control-alt-delete, start task manager, click on file then run, and manually launch explorer.exe. Does it launch?

Yes it does. That was the first thing I did when it showed up.
And Allan, it's all the same hardware, no new errors, no new software, and no viruses.

#9 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,717 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:02:48 PM

Posted 15 January 2011 - 09:56 AM

OK that means explore.exe is not corrupt.

Do you have an explore.exe entry under this registry key?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options

If so, you can delete the explore.exe key under the Image File Execution Options key.

Also what are the values for both of these registry entries:

HKCU\Software\Microsoft\Windows NT\CurrentConfiguration\Winlogon\\Shell
HKLM\Software\Microsoft\Windows NT\CurrentConfiguration\Winlogon\\Shell

#10 Allan

Allan

  • BC Advisor
  • 8,673 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:02:48 PM

Posted 15 January 2011 - 09:59 AM

Let me please just make sure I understand where we are:

The Explorer shell does not load on ANY account (including the default admin account). None of your startup items load on ANY account. You can manually start explorer.exe and it works fine. You are 100% certain you do not have malware (100% - yes??). And this started out of the clear blue. Is all of that correct or are any of the statements wrong?

#11 youthedog4

youthedog4
  • Topic Starter

  • Members
  • 110 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Playing pokerr
  • Local time:03:48 PM

Posted 16 January 2011 - 01:42 PM

Let me please just make sure I understand where we are:

The Explorer shell does not load on ANY account (including the default admin account). None of your startup items load on ANY account. You can manually start explorer.exe and it works fine. You are 100% certain you do not have malware (100% - yes??). And this started out of the clear blue. Is all of that correct or are any of the statements wrong?

That is all 100% correct.

@Grinler, it is not in the first location you listed and the other two are in the right place.

#12 Allan

Allan

  • BC Advisor
  • 8,673 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:02:48 PM

Posted 16 January 2011 - 01:48 PM


Let me please just make sure I understand where we are:

The Explorer shell does not load on ANY account (including the default admin account). None of your startup items load on ANY account. You can manually start explorer.exe and it works fine. You are 100% certain you do not have malware (100% - yes??). And this started out of the clear blue. Is all of that correct or are any of the statements wrong?

That is all 100% correct.

@Grinler, it is not in the first location you listed and the other two are in the right place.

Thank you. And Grinler wanted to know the values of those two registry keys please.

You might want to boot to your Windows 7 dvd and choose the startup repair option.

#13 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,717 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:02:48 PM

Posted 16 January 2011 - 03:54 PM

What is the value for the HKCU SHELL one. That is normally not created or needed unless using a custom shell.

#14 Allan

Allan

  • BC Advisor
  • 8,673 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:New Jersey
  • Local time:02:48 PM

Posted 16 January 2011 - 03:57 PM

What is the value for the HKCU SHELL one. That is normally not created or needed unless using a custom shell.

Just between the two of us I don't think that's the issue since it's happening in all user accounts - but certainly no harm in checking.

#15 Grinler

Grinler

    Lawrence Abrams


  • Admin
  • 43,717 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:02:48 PM

Posted 16 January 2011 - 04:00 PM

Ahhh missed the any account.

Then I need the value for both HKLM and HKCU.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users