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Dell Wireless WLAN Card Wireless Network Controller stopped working and was closed


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23 replies to this topic

#1 haplessfool67

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Posted 12 January 2011 - 04:16 PM

lengthy title - sorry

this has happened occasionally before, but it has always sorted itself out

tonight i came home and I've had five or six goes at starting the laptop - it's gone to chkdsk four times at least.....frozen umpteen times.....when i finally get a clean chkdsk pass it loads windows and the i get the wireless wlan card not working message .......just looping over and over again.

Any advice welcomed......I'm really struggling here.

Cheers

p.s. I should have added....it's a DELL 1525 Inspiron

I tried searching for updated drivers but it tells me I've got the bes/latest ones installed.

The fan is going crazy at the moment!!!!!

methinks I should backup !!!

Edited by haplessfool67, 12 January 2011 - 04:49 PM.


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#2 hamluis

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Posted 13 January 2011 - 10:23 AM

If you ran chkdsk several times in a single night...I would take that as an indication that either the file system or hard drive is in trouble.

Chkdsk /r can overcome some file system errors, but not all. Any onscreen error messages generated during the attempts to run chkdsk /r? I'm not referring to the summary chkdsk reports.

I would run the appropriate hard drive diagnostic (downloadable from website of hard drive manufacturer) to give myself peace of mind before moving on with other attempts to troubleshoot.

Or run the Dell Diagnostics package.

Louis

#3 ThunderZ

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Posted 13 January 2011 - 10:39 AM

One additional comment.

When you check for driver updates, assuming it is using System Properties > Hardware tab > Device Manager, then you are only checking Microsoft`s site.
While I am in agreement with Louis that it sounds like a potential hard drive problem, going to the PC`s manufacturers site is usually suggested to check for the latest drivers if the problem does turn out to be driver related.

#4 haplessfool67

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Posted 13 January 2011 - 12:21 PM

Thank you.

Yes, I did check via device manager......i also tried looking at Dell's site too. However, I'm more inclind to the view that all that was a symptom. I've come home today and I'm on my 3rd chkdsk already - this one going incredibly slowly........windows is replacing bad clusters in file 89182 as I speak.

ntlanman.dll is a recovered orphaned file (not the first time I've seen that).

Tbh I was at the point where if I can get windows open I'm going to get a latest backup - even just copy some files off, then consider a format C.

sheesh

#5 ThunderZ

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Posted 13 January 2011 - 12:46 PM

Formatting may or may not solve the problem.

Before you go through the time consuming task I would back-up all important data as you stated. Then as suggested by Louis, run the proper hard drive diagnostic tool. You may be looking at an irreparable hard drive failure.

#6 haplessfool67

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Posted 13 January 2011 - 01:25 PM

cheers - so far today not been able to get in and back everything up

just run diagnostic and got a musical 2000-0142 fail
:angry:

#7 ThunderZ

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Posted 13 January 2011 - 01:32 PM

According to Dell, that is a hard drive failure.

Looks like it`s time for a new one.

Depending on how important you consider the data on the bad drive will dictate just what needs to be done to attempt to recover it. In the mean time I would stop using the PC in question completely. This will give you the best chance of still being able to access the data at a later time in a different fashion other then trying to boot directly to it.

#8 haplessfool67

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Posted 13 January 2011 - 01:42 PM

I suppose the only stuff on their of value are photos etc. And I might have most of them elsewhere anyway.....maybe.

do you think i could remove and reseat the hard drive? would that make any difference possibly?

Id better remind myself of the warranty - i think it's 12 months......but it's over 2 yrs old!

Edited by haplessfool67, 13 January 2011 - 01:43 PM.


#9 ThunderZ

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Posted 13 January 2011 - 01:47 PM

Reseating it is worth a try. Should not hurt a thing in trying.

If there is any chance of a warranty still existing then by all means follow that avenue first.

#10 haplessfool67

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Posted 13 January 2011 - 01:50 PM

thanks......will try reseat (if warranty expired)....then I think will try format C: - though suspect that won't be successful......

here's the really dumb question......can I only buy a replacement from Dell?

#11 ThunderZ

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Posted 13 January 2011 - 01:55 PM

No need to go to Dell for a replacement.

You can check on the Dell website for the exact hard drive currently in the machine. After that any hard drive matching the specs and even a larger capacity can be purchased from a retailer of your choice. With a little info we may even be able to find you a slightly faster hard drive to help improve overall system performance.

#12 haplessfool67

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Posted 13 January 2011 - 02:13 PM

it's a western digital scorpio

it read:

Interface SATA
250Gb
RMP 5400
Firmware TO
Serial ATA HD

#13 ThunderZ

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Posted 13 January 2011 - 02:17 PM

Then any SATA drive, 2.5" if it`s a lap top. 3.5" if it`s a desk top will work.

The 5400 RPM is normally a characteristic of lap top drives. You may be able to find a 7200 RPM drive. If so you should notice a bit of an increase in performance.

#14 haplessfool67

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Posted 13 January 2011 - 02:21 PM

Then any SATA drive, 2.5" if it`s a lap top. 3.5" if it`s a desk top will work.

The 5400 RPM is normally a characteristic of lap top drives. You may be able to find a 7200 RPM drive. If so you should notice a bit of an increase in performance.


cool - thanks. Just looking at the options on Amazon......lots of choice, with more capacity than the 250Gb that I was rapdly filling up with music :whistle:

really grateful for the help

#15 ThunderZ

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Posted 13 January 2011 - 02:27 PM

really grateful for the help



That`s what BC is here for. :thumbup2:




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