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Programs won't load; Computer slow


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2 replies to this topic

#1 Eollica

Eollica

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Posted 12 January 2011 - 11:26 AM

Hello!

I am new to these forums and to Hyjackthis, so im a bit of a noob towards it for now.

Recently, my computer's been acting very weirdly.

It started with skype; i clicke don the shortcut, the .exe would load on Task Manager but not on my desktop, and simply refused to open. A tree of .exes opened on task manager, i tried to alternate to the program but ended up having to finalize it.

Reinstallign skype, it got fixed.

I don't seem to find any suspisious programs on my processes list; other programs have been having the same behaviour, being so slow and deadlocked to the point I gotta reboot my computer to restart it. I'm not sure if my computer is too slow for it, or if i got some viruses. I ran McAfee and Malawarebytes scans and nothing was detected.



Pc Mods:

Asus Eee Pc

2 gb ram
1.6 ghz processor

Hyjackthis scan:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:24:27, on 12/1/2011
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Arquivos de programas\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe
C:\Arquivos de programas\Synaptics\SynTP\SynAsusAcpi.exe
C:\Arquivos de programas\EeePC\ACPI\AsTray.exe
C:\Arquivos de programas\EeePC\ACPI\AsAcpiSvr.exe
C:\Arquivos de programas\EeePC\ACPI\AsEPCMon.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxext.exe
C:\Arquivos de programas\McAfee.com\Agent\mcagent.exe
C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
C:\Arquivos de programas\Arquivos comuns\Java\Java Update\jusched.exe
C:\Arquivos de programas\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\Messenger\msmsgs.exe
C:\Arquivos de programas\Gadwin Systems\PrintScreen\PrintScreen.exe
C:\Arquivos de programas\Microsoft ActiveSync\Wcescomm.exe
C:\Arquivos de programas\Windows Live\Messenger\msnmsgr.exe
C:\ARQUIV~1\MI3AA1~1\rapimgr.exe
C:\Arquivos de programas\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Arquivos de programas\BaroufaSoft\Matrix Screen Locker\matrix.exe
C:\WINDOWS\System32\svchost.exe
C:\Arquivos de programas\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Arquivos de programas\Bonjour\mDNSResponder.exe
C:\Arquivos de programas\ASUS\EeePC\Super Hybrid Engine\SuperHybridEngine.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\McAfee\SiteAdvisor\McSACore.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqgalry.exe
C:\Arquivos de programas\Arquivos comuns\McAfee\McSvcHost\McSvHost.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Arquivos de programas\Arquivos comuns\McAfee\SystemCore\mfevtps.exe
C:\Arquivos de programas\McAfee Online Backup\MOBKbackup.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Arquivos comuns\McAfee\SystemCore\mcshield.exe
C:\Arquivos de programas\Arquivos comuns\McAfee\SystemCore\mfefire.exe
C:\Arquivos de programas\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Arquivos de programas\iPod\bin\iPodService.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Arquivos de programas\Windows Live\Contacts\wlcomm.exe
C:\Arquivos de programas\Mozilla Firefox\firefox.exe
C:\Arquivos de programas\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Usuário\Meus documentos\Mozilla Downloads\Downloaded programs\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = &http://home.microsoft.com/intl/br/access/allinone.asp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://br.search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://www.baygroup.co.jp/templates_20090521org/index/edf5d6af01f22a1e7ec2c1b3d06657d6.txt
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\arquiv~1\mcafee\msk\mskapbho.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Arquivos de programas\Arquivos comuns\McAfee\SystemCore\ScriptSn.20101105234906.dll
O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Arquivos de programas\Ask.com\GenericAskToolbar.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Foxit Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Arquivos de programas\Ask.com\GenericAskToolbar.dll (file missing)
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Arquivos de programas\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Arquivos de programas\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SynAsusAcpi] C:\Arquivos de programas\Synaptics\SynTP\SynAsusAcpi.exe
O4 - HKLM\..\Run: [AsusTray] C:\Arquivos de programas\EeePC\ACPI\AsTray.exe
O4 - HKLM\..\Run: [AsusACPIServer] C:\Arquivos de programas\EeePC\ACPI\AsAcpiSvr.exe
O4 - HKLM\..\Run: [AsusEPCMonitor] C:\Arquivos de programas\EeePC\ACPI\AsEPCMon.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [mcui_exe] "C:\Arquivos de programas\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Arquivos comuns\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Arquivos de programas\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Arquivos de programas\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Arquivos de programas\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Arquivos de programas\Arquivos comuns\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Arquivos de programas\Arquivos comuns\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Arquivos de programas\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Gadwin PrintScreen] C:\Arquivos de programas\Gadwin Systems\PrintScreen\PrintScreen.exe /nosplash
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Arquivos de programas\Microsoft ActiveSync\Wcescomm.exe"
O4 - HKCU\..\Run: [MSSecurity] "C:\DOCUME~1\USURIO~1\CONFIG~1\Temp\avgnt2.exe"
O4 - HKCU\..\Run: [GBDN Security] "C:\DOCUME~1\USURIO~1\CONFIG~1\Temp\HBDN.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [msgrmsn] C:\drivers\explorer.exe
O4 - HKCU\..\Run: [Skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Matrix Screen Locker.lnk = C:\Arquivos de programas\BaroufaSoft\Matrix Screen Locker\matrix.exe
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: SuperHybridEngine.lnk = ?
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Enviar para Bluetooth - C:\Arquivos de programas\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O8 - Extra context menu item: Enviar para Dispositivo &Bluetooth... - C:\Arquivos de programas\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\ARQUIV~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\ARQUIV~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Criar Favorito Móvel... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\ARQUIV~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Arquivos de programas\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Arquivos de programas\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsoft.com/intl/br/access/allinone.asp
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\ARQUIV~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARQUIV~1\ARQUIV~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon de cache de categorias de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Dispositivo Celular da Apple (Apple Mobile Device) - Apple Inc. - C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Arquivos de programas\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Arquivos de programas\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Arquivos de programas\Arquivos comuns\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Arquivos de programas\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Arquivos de programas\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: McAfee Serviço Personal Firewall (McMPFSvc) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Arquivos de programas\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\McAfee\McSvcHost\McSvHost.exe
O23 - Service: McShield - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\McAfee\SystemCore\mfevtps.exe
O23 - Service: 1% (MOBKbackup) - McAfee, Inc. - C:\Arquivos de programas\McAfee Online Backup\MOBKbackup.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Arquivos de programas\Arquivos comuns\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

--
End of file - 14507 bytes

Edited by hamluis, 12 January 2011 - 11:34 AM.
Moved from XP to Malware Removal Logs ~ Hamluis.

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#2 Casey_boy

Casey_boy

    Bleeping physicist


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Posted 18 January 2011 - 09:32 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 thcbytes

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Posted 24 January 2011 - 10:53 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
Proud member - Unified Network of Instructors and Trained Eliminators
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