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computer will not come on


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7 replies to this topic

#1 kaygie

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Posted 12 January 2011 - 10:47 AM

the other day i got a message saying that i had a script error. (t was a nonresponsive script) i tried to let it resolve itself but since it did not I turned it off via the power button on the front of the pc. Ater that it would not come back on. It almost acts like the button is holding itself in and not releasing. Even the modem (Comcast modem) is stuck in a green position instead of the usual flashing green. I have unplugged and replugged everything. I have hooked another pc up etc. but I still cannot get my pc to boot. All I see is the dell screen. In case you cannot tell I am not very up to date on terminology re: computers. I am sorry but could you please respond in the easiest possible way as though you are speaking with an idiot. Thank you very much for your time.
kaygie

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#2 Guest_RadioNorthsea_*

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Posted 12 January 2011 - 10:59 AM

Did you have check the cables in your computer?
The fact that the computer don't will reboot is sometimes that the cable on your harddisk is not correct plugged on the Hd.
Through traffic or something others is the possibility there, that a cable unplugged of a component.
My advise to you is: Make open the pc. and check the cable.

#3 hamluis

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Posted 12 January 2011 - 11:23 AM

Can you post the exact content of the error message?

Do you routinely see script error messages on your system?

Louis

#4 kaygie

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Posted 12 January 2011 - 03:19 PM

I am sorry but I cannot exactly quote the error msg. What it said was unresponsive script and gave me the option to stop the script or continue. I do not get that msg on the computer in question, but I do get it on this one when I seem to try to do too much at one time. thanks

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#5 hamluis

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Posted 13 January 2011 - 06:13 AM

What model Dell is this? Example, Dell Inspiron 1545.

Have you checked the respective Dell website support page for that system?

Have you/can you run the Dell Diagnostics?

Louis

#6 kaygie

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Posted 13 January 2011 - 06:43 AM

I cannot run the dell diagnostics because I cannot get past the dell black screen. I have checked the cables on the outside of the pc, but I do not know anything about the internal components of the pc. The model is dell optiplex gx260...it is a small desktop. I have checked the webpage about the power button but that is all. Am I missing something? Thank you very much for taking the time to reply to this.

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#7 kaygie

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Posted 13 January 2011 - 06:59 AM

After reading through some posts I thought maybe I should include the following:
video card-Nvidia
dell optiplex GX 260
dual Pentium D
2 GB hard drive (not 1/4 used space)
Windows xp home/firefox browser
I hope that this is helpful or useful.

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#8 hamluis

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Posted 13 January 2011 - 08:40 AM

Have you read Dell Diagnostics Procedures ?

Have you tried booting into safe mode?

Can you enter the BIOS/Setup?

Louis




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