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Windows 7 takes 11 minutes to boot


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#1 wrinklytech

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Posted 12 January 2011 - 08:45 AM

Hello,

I recently purchased 3 new Toshiba Laptops for teachers. One of the laptops hangs for over 11 minutes at the logo before reaching the Welome screen. After logging in, the machine runs satisfactorily. This 'slow booting' happened,seemingly, at random as when first used it was fine.

I have done all the usual things...amended start-up items etc, run the 'windows repair', and finally used the Toshiba Reovery disc to format and start again!

Now the machine hangs indefinitely on the black screen after the logo....and won't go any further...the only way to switch it off is via the power button now <_<

This machine is only a few months old so a call was made to Toshiba, who informed us that if it was a software problem then it would not come under the warranty. However, there is no software that has been installed that isn't also on the other two identical laptops purchased at the same time.

I am at a total loss.....please help! :wacko:

Thank you in anticipation :huh:

Toshiba Sat Pro L450D
Windows7 Professional 32-bit
AMD Athlon X2 Dual Core 2.10 GHz
4.00G RAM

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#2 Jacee

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Posted 12 January 2011 - 10:16 AM

This could be related to hardware, such as memory.

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#3 Allan

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Posted 12 January 2011 - 10:25 AM

Agreed. It does not sound like a software problem if the hangup was before the gui loaded and you now can't get past the POST

#4 dc3

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Posted 12 January 2011 - 12:28 PM

Can you still boot from the recovery CD? If you can try running Memtest86 which launches from a bootable CD.


***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

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#5 wrinklytech

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Posted 13 January 2011 - 04:21 AM

Thank you so much for the replies!

I'll try your suggestion today dc3 :)

#6 jaydeee

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Posted 13 January 2011 - 08:27 AM

here are my suggestions:
1. Reinstall all you devices drivers using latest driver from manufacturer's site.
2. Update your OS.
3. Check your hardware for visible problems like leaking capacitors and burns.

hope it helps.

#7 cryptodan

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Posted 13 January 2011 - 11:38 PM

How long does it take to boot into Safe Mode?

#8 wrinklytech

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Posted 14 January 2011 - 06:10 AM

Good morning :)

Booting up with just one stick of RAM each time didn't work, so I ran MemTest - 10 passes revealed no errors, so I guess the RAM is ok.

But...it still won't boot at all now - even tried booting from the Recovery disc once more but no go...it's just hanging on the black screen :(

I think it's time I boxed it up and sent it back to Toshiba :smash:

- but thank you all so much for your help, ok so nothing has worked, but I appreciate the support very much.

It's Friday here in the UK so either have a good weekend also, or have a good day!

#9 dc3

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Posted 14 January 2011 - 11:45 AM

If this is under warranty then I believe returning it is probably your best option.

Good luck.

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#10 cryptodan

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Posted 14 January 2011 - 02:34 PM

If this is under warranty then I believe returning it is probably your best option.

Good luck.



I wholeheartedly agree here with this advice.




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