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Blue screen and rebooting


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9 replies to this topic

#1 tkoletsis

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Posted 12 January 2011 - 08:14 AM

Hello to all

I need immediatelly help. After installing and running a crack about adobe flash cs3, every time i am starting win 7 my laptop is rebooting and shows a blue screen. i have tried a lot of antimalware and antivirus programs but no effect.
Any help would be appreciated

Edited by hamluis, 12 January 2011 - 11:13 AM.
Moved from Win 7 to Am I Infected forum ~ Hamluis.


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#2 Allan

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Posted 12 January 2011 - 10:26 AM

The obvious first thing to say is when you download and run illegal software you deserve what you get. Okay, next.

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 tkoletsis

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Posted 12 January 2011 - 10:50 AM

Thanks for the help
Here is the info:


==================================================
Dump File : 011211-23119-01.dmp
Crash Time : 12/1/2011 5:05:38 μμ
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000003
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`020a7436
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011211-23119-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271.072
==================================================

==================================================
Dump File : 011211-23228-01.dmp
Crash Time : 12/1/2011 5:02:45 μμ
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00400000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff800`02098518
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011211-23228-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271.072
==================================================

==================================================
Dump File : 011211-24086-01.dmp
Crash Time : 12/1/2011 5:00:13 μμ
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff800`02cf7436
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011211-24086-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 277.832
==================================================

==================================================
Dump File : 011211-24289-01.dmp
Crash Time : 12/1/2011 4:29:17 μμ
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02c675a1
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011211-24289-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 277.832
==================================================

==================================================
Dump File : 011211-39905-01.dmp
Crash Time : 12/1/2011 4:24:45 μμ
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`0205a5a1
Parameter 3 : 00000000`00000000
Parameter 4 : ffffffff`ffffffff
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70740
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16617 (win7_gdr.100618-1621)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\011211-39905-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271.072
==================================================

#4 hamluis

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Posted 12 January 2011 - 11:12 AM

Cracked software, IMO...carries a high risk of infection via malware. On that premise, I will move this topic to the Am I Infected forum.

Louis

#5 Allan

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Posted 12 January 2011 - 11:59 AM

Assuming for a moment that it is not an infection (and I agree it may very well be), both of those errors are typically generated by driver issues. If I were you I'd update video and audio drivers and check for a bios update. If that doesn't fix it (and if it isn't malware) I'd run a memory diagnostic.

#6 tkoletsis

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Posted 12 January 2011 - 12:33 PM

the problem generated immediatelly after i run this damned crack

#7 Allan

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Posted 12 January 2011 - 07:13 PM

Then it's almost certainly malware.

#8 tkoletsis

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Posted 13 January 2011 - 03:57 PM

Anyone help?
Can combofix run at 64bit?
i used it once and was the only program that solved my issue.

#9 tkoletsis

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Posted 14 January 2011 - 02:38 PM

Unfortunately i cant wait any longer for help. Backup and reinstall windows is much faster than than any antivirus process (i've spend 3 days tried every known antivirus software) i think.

#10 Orange Blossom

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Posted 14 January 2011 - 07:42 PM

Hello,

Now that you have posted a topic here: http://www.bleepingcomputer.com/forums/topic373279.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:

p.s. If you have reformatted, please post a reply to your topic in the log forum informing us of that. ~ OB
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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