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explorer not functioning


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9 replies to this topic

#1 ozrocker

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Posted 12 January 2011 - 01:44 AM

can access internet through my ISP (obviously) but suddenly if I open explorer (which opens ok) cannot access any websites at all and get following message



The address is not valid

Most likely causes:
•There might be a typing error in the address.
•If you clicked on a link, it may be out of date.

What you can try:
Retype the address.

Go back to the previous page.


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#2 noknojon

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Posted 12 January 2011 - 02:49 AM

Hi -
Please try this - Do you connect via a router? If so please reset the router:
  • First log off the internet.
  • Next insert something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.
  • Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
  • If you don't know the router's default password, you can look it up on your router home page (Admin is normal)
  • You also need to reconfigure any security settings you had in place prior to the reset.
  • You may also need to consult with your Internet service provider to find out which DNS servers your network should be using.

THEN

Click the Microsoft Start logo in the bottom left corner of the screen
In the Run Box type the following and then hit enter:
ipconfig /flushdns
You may see the following confirmation:

Windows IP Configuration
Successfully flushed the DNS Resolver Cache.


Edited by noknojon, 12 January 2011 - 03:04 AM.


#3 Allan

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Posted 12 January 2011 - 10:19 AM

I don't understand your post. You say you can "obviously" access the internet but IE doesn't work. How do you know you have a connection? And have you tried a different browser (ie, Firefox, Opera, Safari) just as a test?

#4 ozrocker

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Posted 12 January 2011 - 10:50 AM

sorry if did not make clear
I know I have connection as I'm on here but that is by using my isp - I can get on anything using that but If try and access through explorer I have problem

#5 hamluis

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Posted 12 January 2011 - 11:20 AM

I think you mean..."Internet Explorer", not "Explorer." Two different animals, different types of problems.

If so, what version of IE is installed?

When is the last time it worked properly?

Have you tried to reset it?

Reset Internet Explorer

Have you tried installing/using a different browser?

Louis

#6 Queen-Evie

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Posted 12 January 2011 - 11:24 AM

When you say EXPLORER, do you mean INTERNET EXPLORER?

The first thing I thought of when I saw explorer in the title of your post was WINDOWS explorer (My Computer, My Pictures, etc).

#7 Allan

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Posted 12 January 2011 - 12:01 PM

Obviously he means IE. What do you mean you are using your ISP? Please, try to describe everything in detail. And again, have you tried another browser?

#8 dc3

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Posted 12 January 2011 - 12:07 PM

Obviously he means IE.


Until asrocker answers this we don't know for certain that they aren't referring to Explorer rather than Internet Explorer.

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#9 ozrocker

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Posted 13 January 2011 - 03:01 AM

I did mean IE
Thank you louis your soultion worked

#10 hamluis

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Posted 13 January 2011 - 07:00 AM

Glad you were able to resolve it, happy computing :).

Louis




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