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browser redirect and repeated IE error messages


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12 replies to this topic

#1 jonaswynn

jonaswynn

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Posted 12 January 2011 - 12:27 AM

Thanks for any assistance that can be offered. I've tried removal by running malwarebytes, superantispyware, and a2. I'm still getting browser redirects when I enter search terms in the toolbar search, and this has been since Jan 6th. Sometimes it will redirect only after the search has returned options and I click on any of those options. I seem to be able to surf fine by typing the url directly in.

I also get repeated errors, such as the "Internet Explorer has encountered an error and needs to close" message. I get this message over and over whether IE is running or not, and if IE is running it does not necessarily shut down IE when I get the message.

I am also getting an iexplore.exe application error message repeatedly. "The instruction at ___ referenced memory at ___. The memory could not be "read". Click on OK to terminate the program Click on CANCEL to debug the program."

I uninstalled my old Java and installed the latest Java version as the trojan errors that came up in my malwarebytes and superantivirus scans seemed to be java related. I think I may have to update my adobe reader, but I haven't done that yet and will not until after my log review so as not to change anything. I also uninstalled several games that my kids play using "add/remove programs" on control panel.

I've backed up my data, my firewall is up and I ran defogger.

Here are my logs:

DDS (Ver_10-12-12.02) - NTFSx86 MINIMAL
Run by Administrator at 21:37:28.56 on Mon 01/10/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.791 [GMT -5:00]

AV: Emsisoft Anti-Malware *Disabled/Updated* {0F8591BB-342B-4493-91C3-4E948ED21255}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\April\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
uInternet Settings,ProxyServer = http=127.0.0.1:8074
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
uRun: [DellSupport] "c:\program files\dell support\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ibbytawm] c:\docume~1\admini~1\locals~1\temp\qbqjsawjr\upbgvndlajb.exe
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10i_ActiveX.exe -update activex
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0417.0\mswinext.exe"
mRun: [a-squared] "c:\program files\emsisoft anti-malware\a2guard.exe" /d=60
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {21196042-830F-419f-A594-F9D456A6C29A} - {21196042-830F-419f-A594-F9D456A6C29A} c:\program files\timeleft3\tlintergie.html - c:\program files\timeleft3\tlintergie.html\inprocserver32 does not exist!
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} - hxxp://launch.soe.com/plugin/web/SOEWebInstaller.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} - hxxp://www-cdn.freerealms.com/gamedata/plugins/1.0.3.118/FreeRealmsInstaller.cab?v=1055
DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - hxxps://kingsisle.hs.llnwd.net/e1/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S1 a2injectiondriver;a2injectiondriver;c:\program files\emsisoft anti-malware\a2dix86.sys [2011-1-8 41928]
S1 a2util;a-squared Malware-IDS utility driver;c:\program files\emsisoft anti-malware\a2util32.sys [2011-1-8 11776]
S1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214664]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S2 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2011-1-8 2850296]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-6 135664]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2011-1-8 72808]
S3 GoogleDesktopManager-093009-130223;Google Desktop Manager 5.9.909.30391;"c:\program files\google\google desktop search\googledesktop.exe" --> c:\program files\google\google desktop search\GoogleDesktop.exe [?]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-10-8 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-10-8 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-10-8 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-10-8 40552]

=============== Created Last 30 ================

2011-01-10 02:19:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-10 02:19:16 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-10 01:10:45 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-08 18:04:39 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2011-01-08 17:34:30 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Apple
2011-01-07 23:35:23 6273872 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{74631035-cd76-49d8-a743-052b0a194cc6}\mpengine.dll
2011-01-07 00:58:39 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2011-01-06 02:30:15 53248 ----a-w- c:\windows\system32\drivers\sst69.sys
2011-01-06 02:30:15 0 ----a-w- c:\windows\system32\drivers\sst69.tmp
2010-12-15 10:58:53 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-15 10:58:33 45568 ------w- c:\windows\system32\dllcache\wab.exe

==================== Find3M ====================

2011-01-11 01:58:18 180224 ----a-w- c:\windows\system32\dwwin.exe
2010-12-29 03:41:58 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2010-12-29 03:41:57 88 --sh--r- c:\windows\system32\8905E2FC82.sys
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-12 21:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-19 18:54:58 258352 ----a-w- c:\windows\system32\unicows.dll
2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe

============= FINISH: 21:44:23.18 ===============



GMER 1.0.15.15530 - http://www.gmer.net
Rootkit scan 2011-01-11 23:40:34
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP1T0L0-e ST3160812AS rev.3.ADH
Running: gmer.exe; Driver: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\uwloapob.sys


---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB44 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E4FEF C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F21 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4F8C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4DF2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E54 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5052 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1452] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EB6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!DialogBoxParamW 7E4247AB 5 Bytes JMP 3E215501 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!SetWindowsHookExW 7E42820F 5 Bytes JMP 3E2E9AE9 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!CallNextHookEx 7E42B3C6 5 Bytes JMP 3E2DD145 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!CreateWindowExW 7E42D0A3 5 Bytes JMP 3E2EDB44 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!UnhookWindowsHookEx 7E42D5F3 5 Bytes JMP 3E254696 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!DialogBoxIndirectParamW 7E432072 5 Bytes JMP 3E3E4FEF C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!MessageBoxIndirectA 7E43A082 5 Bytes JMP 3E3E4F21 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!DialogBoxParamA 7E43B144 5 Bytes JMP 3E3E4F8C C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!MessageBoxExW 7E450838 5 Bytes JMP 3E3E4DF2 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!MessageBoxExA 7E45085C 5 Bytes JMP 3E3E4E54 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!DialogBoxIndirectParamA 7E456D7D 5 Bytes JMP 3E3E5052 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] USER32.dll!MessageBoxIndirectW 7E4664D5 5 Bytes JMP 3E3E4EB6 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] ole32.dll!CoCreateInstance 774FF1AC 5 Bytes JMP 3E2EDBA0 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] ole32.dll!OleLoadFromStream 7752981B 5 Bytes JMP 3E3E5370 C:\WINDOWS\system32\IEFRAME.dll (Internet Explorer/Microsoft Corporation)
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WS2_32.dll!getaddrinfo 71AB2A6F 5 Bytes JMP 0050000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 004D000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WS2_32.dll!connect 71AB4A07 5 Bytes JMP 004C000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WS2_32.dll!send 71AB4C27 5 Bytes JMP 004E000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WS2_32.dll!gethostbyname 71AB5355 5 Bytes JMP 004F000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WS2_32.dll!recv 71AB676F 5 Bytes JMP 004B000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WININET.dll!HttpAddRequestHeadersA 3D94CF4E 5 Bytes JMP 011E000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WININET.dll!HttpOpenRequestA 3D94D508 5 Bytes JMP 0121000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WININET.dll!InternetConnectA 3D94DEAE 5 Bytes JMP 0123000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WININET.dll!InternetConnectW 3D94F862 5 Bytes JMP 0122000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WININET.dll!HttpOpenRequestW 3D94FBFB 3 Bytes JMP 0120000A
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WININET.dll!HttpOpenRequestW + 4 3D94FBFF 1 Byte [C3]
.text C:\Program Files\Internet Explorer\iexplore.exe[1608] WININET.dll!HttpAddRequestHeadersW 3D94FE49 5 Bytes JMP 011F000A

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Fastfat \Fat F63F6D20
Device \FileSystem\Fastfat \Fat F6406428

---- Threads - GMER 1.0.15 ----

Thread System [4:116] 8733A53C
Thread System [4:120] 8733C52D

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\9040211900063D11C8EF10054038389C\Usage@HandWritingFiles 1043026879

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\O7V4V8PQ\httpErrorPagesScripts[1] 0 bytes

---- EOF - GMER 1.0.15 ----

Attached Files



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#2 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
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Posted 13 January 2011 - 11:26 PM

Hi,

Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
  • Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image

  • Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 jonaswynn

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Posted 14 January 2011 - 08:33 PM

Attached File  ComboFix.txt   264.19KB   1 downloads


Ran combofix, everything seemed to run properly. After it got done running, I've still had the errors pop up and the redirect still occurs, but I haven't rebooted again (other than the reboots that combofix ran itself). Log should be attached. I appreciate your assistance and will wait for more instructions.

#4 CatByte

CatByte

    bleepin' tiger


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Posted 14 January 2011 - 09:18 PM

Hi

exactly what errors are you getting?

Please do the following:


Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • Press Start Scan
    • Only if Malicious objects are found then ensure Cure is selected
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)


NEXT

that appears to be the second run of combofix can you look for another log at c:\qoobox\combofix2.txt

thanks

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 jonaswynn

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Posted 15 January 2011 - 09:17 AM

The errors I was still getting after combofix/before tdsskiller were:

--browser redirects when I enter search terms in the toolbar search, and this has been since Jan 6th. Sometimes it will redirect only after the search has returned options and I click on any of those options. I seem to be able to surf fine by typing the url directly in.

--repeated errors, such as the "Internet Explorer has encountered an error and needs to close" message. I get this message over and over whether IE is running or not, and if IE is running it does not necessarily shut down IE when I get the message.

--iexplore.exe application error message repeatedly. "The instruction at ___ referenced memory at ___. The memory could not be "read". Click on OK to terminate the program Click on CANCEL to debug the program."




I think the first combofix file you referenced is from about a year ago during the last big infection the PC had. I attached both files that I found in the Qoobox folder here just to be sure.

ran tdsskiller, log attached. It did say there was malicious software so I selected cure and ran/rebooted. Seems to have done the trick. The errors that I have been getting are not happening right now. Will surf carefully a little more to see if errors pop up. If you think I'm okay at this point, please advise if I should restore security settings and if you have any recommendations for those (i.e. preference for one app over another).

Attached Files



#6 CatByte

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Posted 15 January 2011 - 09:55 AM

Hi

Good, we have a little more work to do so I can make sure you are completely clean, so hang in there till I say you are clean, I'll have some recommendations for you ar the end

please do the following:

  • Please open your MalwareBytes AntiMalware Program
  • Click the Update Tab and search for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected. <-- very important
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT


Go here to run an online scanner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activeX control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan completes, press the LIST OF THREATS FOUND button
  • Press EXPORT TO TEXT FILE , name the file ESETSCAN and save it to your desktop
  • Include the contents of this report in your next reply.
  • Press the BACK button.
  • Press Finish

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#7 jonaswynn

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Posted 16 January 2011 - 12:21 AM

malwarebytes log:
Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5528

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/15/2011 10:14:32 PM
mbam-log-2011-01-15 (22-14-32).txt

Scan type: Quick scan
Objects scanned: 174856
Time elapsed: 6 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\Environment\EVAPP (Rogue.Antivir2010) -> Value: EVAPP -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Environment\EVUNINST (Rogue.Antivir2010) -> Value: EVUNINST -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)








ESET log:

C:\bkupdfiles\Aprilfavs\Favorites\Online Security Guide.lnk Win32/Adware.SecToolbar application
C:\bkupdfiles\Tonyfavs\Favorites\Online Security Guide.lnk Win32/Adware.SecToolbar application
C:\Documents and Settings\April\Application Data\Sun\Java\Deployment\cache\6.0\8\63f7d648-54ac6d62 multiple threats
C:\Qoobox\Quarantine\C\Documents and Settings\April\Favorites\Online Security Guide.lnk.vir Win32/Adware.SecToolbar application
C:\Qoobox\Quarantine\C\Documents and Settings\Tony\Favorites\Online Security Guide.lnk.vir Win32/Adware.SecToolbar application

#8 CatByte

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Posted 16 January 2011 - 01:25 AM

Hi

Please do the following

Visit ADOBEand download the latest version of Acrobat Reader (version X)
Having the latest updates ensures there are no security vulnerabilities in your system.



NEXT



Clear Java cache

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup) If you do not see the icon, look to your left and click 'Switch to Classic View'.
  • On the General tab, under Temporary Internet Files, click the Settings button.
  • Next, click on the Delete Files button
  • There are two options in the window to clear the cache - Leave BOTH Checked
    • Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.


NEXT




Navigate to, and delete these files:

C:\bkupdfiles\Aprilfavs\Favorites\Online Security Guide.lnk
C:\bkupdfiles\Tonyfavs\Favorites\Online Security Guide.lnk


NEXT


Please post a fresh DDS log and advise how your computer is running now and if there are any outstanding issues

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 jonaswynn

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Posted 16 January 2011 - 12:09 PM

I don't seem to be getting any of the original error messages and no browser redirects at this point. No other funny business noted.

New Log:

DDS (Ver_10-12-12.02) - NTFSx86
Run by April at 11:51:50.73 on Sun 01/16/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.439 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0417.0\mswinext.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Documents and Settings\April\Desktop\virus and malware killer files\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0417.0\npwinext.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Verizon_McciTrayApp] "c:\program files\verizon\McciTrayApp.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -startup
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0417.0\mswinext.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {21196042-830F-419f-A594-F9D456A6C29A} - {21196042-830F-419f-A594-F9D456A6C29A} c:\program files\timeleft3\tlintergie.html - c:\program files\timeleft3\tlintergie.html\inprocserver32 does not exist!
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: musicmatch.com\online
DPF: {000F1EA4-5E08-4564-A29B-29076F63A37A} - hxxp://launch.soe.com/plugin/web/SOEWebInstaller.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} - hxxp://www-cdn.freerealms.com/gamedata/plugins/1.0.3.118/FreeRealmsInstaller.cab?v=1055
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {75A6AEA3-F26E-4608-AE9B-8DA78C87576E} - hxxps://kingsisle.hs.llnwd.net/e1/static/themes/wizard101A/activex/Wizard101GameLauncher.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-160-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-7-8 214664]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-6 135664]
S2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe --> c:\progra~1\mcafee\viruss~1\mcshield.exe [?]
S3 GoogleDesktopManager-093009-130223;Google Desktop Manager 5.9.909.30391;"c:\program files\google\google desktop search\googledesktop.exe" --> c:\program files\google\google desktop search\GoogleDesktop.exe [?]
S3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe --> c:\progra~1\mcafee\viruss~1\mcsysmon.exe [?]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-10-8 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-10-8 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-10-8 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-10-8 40552]

=============== Created Last 30 ================

2011-01-16 03:19:22 -------- d-----w- c:\program files\ESET
2011-01-15 00:14:31 -------- d-----w- C:\ComboFix
2011-01-14 06:42:02 6273872 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\windows defender\definition updates\{40a00bc7-bd57-4c5f-a51e-0a814c7d29fc}\mpengine.dll
2011-01-10 02:19:47 -------- d-----w- c:\docume~1\april\applic~1\SUPERAntiSpyware.com
2011-01-10 02:19:47 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-10 02:19:16 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-10 01:10:45 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-08 18:04:39 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2010-12-24 03:01:00 -------- d-----w- c:\docume~1\april\locals~1\applic~1\WMTools Downloaded Files

==================== Find3M ====================

2011-01-11 01:58:18 180224 ----a-w- c:\windows\system32\dwwin.exe
2010-12-29 03:41:58 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2010-12-29 03:41:57 88 --sh--r- c:\windows\system32\8905E2FC82.sys
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-12 21:34:10 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-11-09 14:52:35 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-08 06:20:24 89088 ----a-w- c:\windows\MBR.exe
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-19 18:54:58 258352 ----a-w- c:\windows\system32\unicows.dll
2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe

============= FINISH: 11:52:31.84 ===============

#10 CatByte

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Posted 16 January 2011 - 12:38 PM

Hi

looks good, we just need to do some housekeeping now,

please do the following:

You can delete the DDS and GMER logs and programs from your desktop.


NEXT


Follow these steps to uninstall Combofix

  • Make sure your security programs are totally disabled.
  • Click START then RUN
  • Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.

Posted Image


If there are any logs/tools remaining on your desktop > right click and delete them.


NEXT


Below I have included a number of recommendations for how to protect your computer against malware infections.

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    Then consider a password keeper, to keep all your passwords safe.

  • Keep Windows updated by regularly checking their website at :
    http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.

  • Make Internet Explorer more secure
    • Click Start > Run
    • Type Inetcpl.cpl & click OK
    • Click on the Security tab
    • Click Reset all zones to default level
    • Make sure the Internet Zone is selected & Click Custom level
    • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

  • Download TFC to your desktop
    • Close any open windows.
    • Double click the TFC icon to run the program
    • TFC will close all open programs itself in order to run,
    • Click the Start button to begin the process.
    • Allow TFC to run uninterrupted.
    • The program should not take long to finish it's job
    • Once its finished it should automatically reboot your machine,
    • if it doesn't, manually reboot to ensure a complete clean
    It's normal after running TFC cleaner that the PC will be slower to boot the first time.

  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for both Firefox and IE

  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.

  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.

  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at this well written article:
    PC Safety and Security--What Do I Need?.


**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.


Should you wish to contribute to my ongoing fight against malware, donations are being accepted >>Here<<


Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 jonaswynn

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Posted 16 January 2011 - 08:57 PM

completed all above, am working my way through the tips/downloads in the safety and security article, and went back to original preparation email to re-enable cd emulation if applicable.

Thanks for all your help!

#12 CatByte

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Posted 16 January 2011 - 09:38 PM

you are welcome

stay safe :hello:

~CB

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#13 CatByte

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Posted 16 January 2011 - 09:38 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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