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Possible Trojan


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17 replies to this topic

#1 paudiescanlon

paudiescanlon

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Posted 11 January 2011 - 07:21 PM

Hi there,

There's a load of unknown and undeletable files in the user folder on my laptop.
Just based on a quick search it looks like a trojan of some kind possibly.
The offending files have similar names to this
NTUSER.DAT{3a539871-6a70-11db-887c-d362bd253390}.TMContainer00000000000000000001.regtrans-ms

Not sure if it's relevant but music files seem to have dissappeared from the computer as well.
The Album folders are still there and the artwork files are in their but no tracks, could be unrelated but thought I'd mention it.

Symantec Endpoint program provided by college shows up nothing on a full scan.

Not a huge noticeable slow down in performance but would like to get rid of these files.

Thanks.

DDS Log to follow


DDS (Ver_10-12-12.02) - NTFSx86
Run by bebhine at 23:36:34.27 on 11/01/2011
Internet Explorer: 7.0.6002.18005
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.353.1033.18.2045.814 [GMT 0:00]

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Fingerprint Reader Suite\upeksvr.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Analyst\bin\AnalystService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Xcalibur\system\programs\CFRDBService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Xcalibur\system\programs\FinAutoLogOff.exe
C:\Xcalibur\system\programs\finSS_Server.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\rundll32.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Windows\system32\taskeng.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SymCorpUI.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\bebhine\Downloads\HijackThis.exe
C:\Windows\System32\NOTEPAD.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\bebhine\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ie/ig/dell?hl=en&client=dell-row&channel=ie&ibd=0080416
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [PSQLLauncher] "c:\program files\fingerprint reader suite\launcher.exe" /startup
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\bebhine\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\bebhine\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\users\bebhine\appdata\roaming\mozilla\firefox\profiles\i1n1mk8o.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Forecastfox Weather: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3} - %profile%\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

============= SERVICES / DRIVERS ===============

R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2008-4-16 73728]
R2 AnalystService;AnalystService;c:\program files\analyst\bin\AnalystService.exe [2008-4-18 81920]
R2 CFRDBService;Finnigan Database Service;c:\xcalibur\system\programs\CFRDBService.exe [2008-7-10 335971]
R2 FinAutoLogOff;Finnigan Auto Logoff;c:\xcalibur\system\programs\FinAutoLogOff.exe [2008-7-10 86116]
R2 Finnigan Security Server;Finnigan Security Server;c:\xcalibur\system\programs\finSS_Server.exe [2008-7-10 65536]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2007-9-6 2177464]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-31 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-7-21 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S4 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-4-16 209408]

=============== Created Last 30 ================

2011-01-11 11:18:36 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{055218d4-f64a-4299-90cf-96ed2f0846dc}\mpengine.dll
2011-01-10 13:24:54 -------- d-----w- c:\program files\iPod
2011-01-10 13:24:52 -------- d-----w- c:\program files\iTunes
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin7.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin6.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin5.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin4.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin3.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin2.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2010-12-21 14:01:35 -------- d-----w- c:\program files\Bonjour
2010-12-17 12:40:10 66048 ----a-w- c:\program files\windows mail\wabmig.exe
2010-12-17 12:40:10 515584 ----a-w- c:\program files\windows mail\wab.exe
2010-12-17 12:40:09 33280 ----a-w- c:\program files\windows mail\wabfind.dll
2010-12-17 12:40:04 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-12-17 12:38:42 2048 ----a-w- c:\windows\system32\tzres.dll
2010-12-17 12:38:14 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat

==================== Find3M ====================

2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-21 20:08:42 834048 ----a-w- c:\windows\system32\wininet.dll
2010-10-21 18:30:50 389632 ----a-w- c:\windows\system32\html.iec
2010-10-20 17:41:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-10-19 10:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-18 13:37:35 81920 ----a-w- c:\windows\system32\consent.exe

============= FINISH: 23:37:51.02 ===============

Attached Files



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#2 paudiescanlon

paudiescanlon
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  • Local time:01:55 PM

Posted 12 January 2011 - 06:35 PM

Nothing at all?

How log, roughly, does it take to a reply?

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our MRT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the MRT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 12 January 2011 - 07:08 PM.


#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 18 January 2011 - 12:29 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 paudiescanlon

paudiescanlon
  • Topic Starter

  • Members
  • 11 posts
  • OFFLINE
  •  
  • Local time:01:55 PM

Posted 18 January 2011 - 04:40 PM

Ok, I did as you asked. Just to let you know I have a number of usb drives that I use with this laptop.
Could they possibly be affected?


DDS (Ver_10-12-12.02) - NTFSx86
Run by bebhine at 21:26:45.91 on 18/01/2011
Internet Explorer: 7.0.6002.18005
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.353.1033.18.2045.826 [GMT 0:00]

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\AUDIODG.EXE
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Fingerprint Reader Suite\upeksvr.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\aestsrv.exe
C:\Program Files\Analyst\bin\AnalystService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Xcalibur\system\programs\CFRDBService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Xcalibur\system\programs\FinAutoLogOff.exe
C:\Xcalibur\system\programs\finSS_Server.exe
C:\Program Files\HP\HPLaserJetService\HPLaserJetService.exe
C:\Windows\system32\HPSIsvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\STacSV.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Sigmatel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP UT LEDM\bin\hppusg.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\System32\NOTEPAD.EXE
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\bebhine\Downloads\dds(2).scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ie/ig/dell?hl=en&client=dell-row&channel=ie&ibd=0080416
uWindow Title = Internet Explorer provided by Dell
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [PSQLLauncher] "c:\program files\fingerprint reader suite\launcher.exe" /startup
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [NVHotkey] rundll32.exe c:\windows\system32\nvHotkey.dll,Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HPUsageTrackingLEDM] "c:\program files\hp\hp ut ledm\bin\hppusg.exe" "c:\program files\hp\hp ut ledm\"
StartupFolder: c:\users\bebhine\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\bebhine\appdata\roaming\microsoft\windows\start menu\programs\startup\OneNote Table Of Contents.onetoc2
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\program files\dell\quickset\quickset.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: DisableCAD = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\users\bebhine\appdata\roaming\mozilla\firefox\profiles\i1n1mk8o.default\
FF - prefs.js: network.proxy.type - 2
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Forecastfox Weather: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3} - %profile%\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

============= SERVICES / DRIVERS ===============

R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-31 102448]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2007-5-29 23888]
S3 mvusbews;USB EWS Device;c:\windows\system32\drivers\mvusbews.sys [2011-1-14 17408]
S4 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\drivers\iaNvStor.sys [2008-4-16 209408]

=============== Created Last 30 ================

2011-01-18 11:34:01 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{3e30c679-643c-4761-a772-628554c0f820}\mpengine.dll
2011-01-14 14:26:10 -------- d-sh--w- c:\windows\ftpcache
2011-01-14 14:25:33 69632 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\HP1100PP.dll
2011-01-14 14:23:19 1511424 ----a-w- c:\windows\system32\HP1100SM.EXE
2011-01-14 14:23:18 151552 ----a-w- c:\windows\system32\HP1100LM.DLL
2011-01-14 14:22:11 -------- d-----w- c:\users\bebhine\{733e9495-cce0-4cee-9727-bd7dbad6c0be}
2011-01-14 14:19:50 81920 ----a-w- c:\windows\system32\mvusbews.dll
2011-01-14 14:19:50 17408 ----a-w- c:\windows\system32\drivers\mvusbews.sys
2011-01-14 14:19:50 1112288 ----a-w- c:\windows\system32\WdfCoInstaller01007.dll
2011-01-14 14:19:49 47104 ----a-w- c:\windows\system32\HP1100SMs.dll
2011-01-14 14:19:43 99896 ----a-w- c:\windows\system32\HPSIsvc.exe
2011-01-14 14:16:26 316416 ----a-r- c:\windows\system32\Difxapi.dll
2011-01-14 14:16:26 284160 ----a-w- c:\windows\system32\mvhlewsi.dll
2011-01-14 14:16:26 -------- d-----w- c:\program files\HP
2011-01-14 14:15:27 -------- d-----w- C:\LJP1100_P1560_P1600_Full_Solution
2011-01-12 15:59:33 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-12 15:59:31 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 15:59:31 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 15:59:31 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 15:59:31 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 15:59:31 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 15:59:31 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-10 13:24:54 -------- d-----w- c:\program files\iPod
2011-01-10 13:24:52 -------- d-----w- c:\program files\iTunes
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-01-10 13:21:00 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin7.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin6.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin5.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin4.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin3.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin2.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\mozilla firefox\plugins\npqtplugin.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-01-10 13:20:59 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2010-12-21 14:01:35 -------- d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-04 18:56:07 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55:38 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55:38 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55:12 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34:06 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-10-28 15:44:56 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27:47 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20:12 2048 ----a-w- c:\windows\system32\tzres.dll
2010-10-21 20:08:42 834048 ----a-w- c:\windows\system32\wininet.dll
2010-10-21 18:30:50 389632 ----a-w- c:\windows\system32\html.iec

============= FINISH: 21:28:42.37 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 16/04/2008 10:10:59
System Uptime: 18/01/2011 21:21:34 (0 hours ago)

Motherboard: Dell Inc. | | 0R387D
Processor: Intel® Core™2 Duo CPU T7250 @ 2.00GHz | Microprocessor | 2001/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 220 GiB total, 150.602 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 5.644 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0000
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter
PNP Device ID: ROOT\*6TO4MP\0000
Service: tunnel

==== System Restore Points ===================


==== Installed Programs ======================

Adobe Acrobat 9 Pro
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
Advanced Audio FX Engine
Advanced Video FX Engine
Analyst
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Brother HL-4040CN
Browser Address Error Redirector
ChemWindow Spectroscopy 6.5
Compatibility Pack for the 2007 Office system
Dell Getting Started Guide
Dell Support Center
Dell Touchpad
Dell Webcam Center
Dell Webcam Manager
EndNote X1
FileOpen Plug-in for Adobe Acrobat® and Acrobat Reader®
Fingerprint Reader Suite 5.6
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP LaserJet Professional P1100-P1560-P1600 Series
hppLaserJetService
hppP1100P1560P1600SeriesLaserJetService
hppusgP1100P1560P1600Series
HPSSupply
Intel® Matrix Storage Manager
Intel® PROSet/Wireless Software
ISI ResearchSoft - Export Helper
iTunes
Java™ SE Runtime Environment 6
Laptop Integrated Webcam Driver (1.03.02.0719)
LiveUpdate 3.3 (Symantec Corporation)
MarketResearch
mCore
MediaDirect
mHelp
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
mMHouse
MobileMe Control Panel
Mozilla Firefox (3.0.19)
mPfMgr
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
mWMI
NVIDIA Drivers
OGA Notifier 2.0.0048.0
OutlookAddinSetup
QuickSet
QuickTime
RealPlayer
RealUpgrade 1.0
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Symantec Endpoint Protection
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2483110)
User's Guides
VideoLAN VLC media player 0.8.6h
WIDCOMM Bluetooth Software 6.0.1.3100
Xcalibur

==== End Of File ===========================


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x8C808000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 7622656 bytes (NVIDIA Corporation, NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 156.63 )
0x82402000 C:\Windows\system32\ntkrnlpa.exe 3903488 bytes (Microsoft Corporation, NT Kernel & System)
0x82402000 PnpManager 3903488 bytes
0x82402000 RAW 3903488 bytes
0x82402000 WMIxWDM 3903488 bytes
0x8D000000 C:\Windows\system32\DRIVERS\NETw4v32.sys 2265088 bytes (Intel Corporation, Intel® Wireless WiFi Link Driver)
0x816C0000 Win32k 2109440 bytes
0x816C0000 C:\Windows\System32\win32k.sys 2109440 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x91C00000 C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110117.024\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0x88603000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x88274000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x88406000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x804DF000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xB24BF000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x8850B000 C:\Windows\System32\Drivers\dump_iaStor.sys 815104 bytes
0x82AA1000 C:\Windows\system32\drivers\iastor.sys 815104 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xB1405000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8CF4D000 C:\Windows\System32\drivers\dxgkrnl.sys 659456 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x82A01000 C:\Windows\system32\drivers\iastorv.sys 655360 bytes (Intel Corporation, Intel Matrix Storage Manager driver (base))
0x8C408000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x91D5E000 C:\Windows\System32\Drivers\bthport.sys 524288 bytes (Microsoft Corporation, Bluetooth Bus Driver)
0x8060C000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x92073000 C:\Windows\system32\drivers\btwaudio.sys 503808 bytes (Broadcom Corporation., Bluetooth Audio Device)
0x88203000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x80415000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0xB150C000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x9BAD6000 C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys 430080 bytes (Symantec Corporation, SPBBC Driver)
0x9200D000 C:\Windows\system32\drivers\btwavdt.sys 417792 bytes (Broadcom Corporation., Broadcom Bluetooth AVDT Service)
0x9BB85000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x8FA01000 C:\Windows\system32\drivers\stwrt.sys 348160 bytes (IDT, Inc., NDHF)
0x8D284000 C:\Windows\system32\DRIVERS\rixdptsk.sys 331776 bytes (REDC, RICOH XD SM Driver)
0xB2409000 C:\Windows\System32\DRIVERS\srv.sys 319488 bytes (Microsoft Corporation, Server driver)
0x8FB07000 C:\Windows\System32\Drivers\SRTSP.SYS 303104 bytes (Symantec Corporation, Symantec AutoProtect)
0x8073E000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x9BA0B000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x80695000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x8C495000 C:\Windows\system32\DRIVERS\yk60x86.sys 286720 bytes (Marvell, NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller)
0x8049E000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x8D384000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x807B4000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x9BB3F000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x883AA000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0x8FACB000 C:\Windows\system32\DRIVERS\OEM02Dev.sys 237568 bytes (Creative Technology Ltd., Video Capture Device Driver)
0x805BF000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x88713000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8C59B000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x827BB000 ACPI_HAL 208896 bytes
0x827BB000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB2457000 C:\Windows\System32\Drivers\RDPWD.SYS 208896 bytes (Microsoft Corporation, RDP Terminal Stack Driver)
0x82B8E000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x9BA53000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8D355000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x92193000 C:\Windows\System32\Drivers\SYMTDI.SYS 188416 bytes (Symantec Corporation, Network Dispatch Driver)
0x8FA56000 C:\Windows\system32\drivers\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8D2E8000 C:\Windows\system32\DRIVERS\Apfiltr.sys 180224 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0x8837F000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8C564000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0xB14C5000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x8FB9F000 C:\Windows\system32\DRIVERS\rfcomm.sys 167936 bytes (Microsoft Corporation, Bluetooth RFCOMM Driver)
0xB259D000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver)
0x82BD0000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0xB2497000 C:\Windows\system32\drivers\WpsHelper.sys 163840 bytes (Symantec Corporation, Symantec Intrusion Detection - WpsHelper)
0x88763000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x806EC000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8FA83000 C:\Windows\system32\drivers\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x8C4DB000 C:\Windows\system32\DRIVERS\ndiswan.sys 143360 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x8879B000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0xB15C4000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x9211C000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x91DDE000 C:\Windows\system32\Drivers\SYMEVENT.SYS 131072 bytes (Symantec Corporation, Symantec Event Library)
0x885E1000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x82B70000 C:\Windows\system32\drivers\ataport.SYS 122880 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x8C546000 C:\Windows\system32\DRIVERS\teefer2.sys 122880 bytes (Symantec Corporation, Symantec CMC Firewall Teefer2)
0x9BBE3000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xB1579000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x884F0000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x8C5E1000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x8FBD2000 C:\Windows\system32\DRIVERS\bthpan.sys 106496 bytes (Microsoft Corporation, Bluetooth Personal Area Networking)
0x8D247000 C:\Windows\system32\DRIVERS\sdbus.sys 106496 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0x9BABC000 C:\Windows\SYSTEM32\Drivers\SysPlant.sys 106496 bytes (Symantec Corporation, Symantec CMC Firewall SysPlant)
0xB1596000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x8D32A000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xB15E5000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x921D5000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x8D3D0000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x8FAB4000 C:\Windows\system32\DRIVERS\usbccgp.sys 94208 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0x883E5000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x9BA85000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x9216F000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0xB15AF000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8C521000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x8FB62000 C:\PROGRA~2\Symantec\DEFINI~1\VIRUSD~1\20110117.024\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x8C50D000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8D270000 C:\Windows\system32\DRIVERS\rimsptsk.sys 81920 bytes (REDC, RICOH MS Driver)
0x921C1000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8D2D5000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0xB14F9000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x9BAA9000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x8878A000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8C5D0000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x80485000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8FB51000 C:\Windows\System32\Drivers\SRTSPX.SYS 69632 bytes (Symantec Corporation, Symantec AutoProtect)
0x82BC0000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x8FB7F000 C:\Windows\system32\DRIVERS\HIDCLASS.SYS 65536 bytes (Microsoft Corporation, Hid Class Library)
0xB14B5000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x807A4000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x8D229000 C:\Windows\system32\DRIVERS\ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0x8C536000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x887F1000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x8FBEC000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x88754000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x80713000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x8C4FE000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x8D261000 C:\Windows\system32\DRIVERS\rimmptsk.sys 61440 bytes (REDC, RICOH SD Driver)
0x885D2000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x8072F000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x8D239000 C:\Windows\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0x81900000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x9BA9B000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x92158000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8078F000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x92185000 C:\Windows\system32\drivers\wpsdrvnt.sys 57344 bytes (Symantec Corporation, Symantec CMC Firewall WPS)
0x91D51000 C:\Windows\System32\Drivers\BTHUSB.sys 53248 bytes (Microsoft Corporation, Bluetooth Miniport Driver)
0x921EC000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x8C58E000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x80688000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xB25CF000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0xB25E6000 C:\Windows\System32\DRIVERS\tssecsrv.sys 49152 bytes (Microsoft Corporation, TS Security Filter Driver)
0x92110000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8CFEE000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x8D31F000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8D314000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x9214D000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x8D3E7000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x8D3C5000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0xB25DB000 C:\Windows\system32\drivers\tdtcp.sys 45056 bytes (Microsoft Corporation, TCP Transport Driver)
0x887DD000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x887D2000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x80725000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x8FBC8000 C:\Windows\system32\DRIVERS\BthEnum.sys 40960 bytes (Microsoft Corporation, Bluetooth Bus Extender)
0x9BA00000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x8D3F4000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB14EF000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x9BB7B000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0xB25C5000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x8FAA8000 C:\Windows\System32\Drivers\tcusb.sys 40960 bytes (UPEK Inc., TouchChip USB Kernel Driver)
0x887BC000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x920F9000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x8FB76000 C:\Windows\system32\DRIVERS\hidusb.sys 36864 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0x8FB96000 C:\Windows\system32\DRIVERS\kbdhid.sys 36864 bytes (Microsoft Corporation, HID Keyboard Filter Driver)
0xB25F2000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x92166000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x818E0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x887E8000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8D34C000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x806DB000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x82B68000 C:\Windows\system32\drivers\atapi.sys 32768 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x80496000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x920F1000 C:\Windows\system32\DRIVERS\mouhid.sys 32768 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0x806E4000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x9213D000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x92145000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8874C000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x92109000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x8FB8F000 C:\Windows\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0x80788000 C:\Windows\system32\DRIVERS\intelide.sys 28672 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0x8040E000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xB2490000 C:\Users\bebhine\AppData\Local\Temp\mbr.sys 28672 bytes
0x92102000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8079D000 C:\Windows\system32\drivers\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x8D342000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xB248A000 C:\Windows\System32\Drivers\SYMREDRV.SYS 24576 bytes (Symantec Corporation, Redirector Filter Driver)
0x8D348000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0x920EE000 C:\Windows\system32\DRIVERS\btwrchid.sys 12288 bytes (Broadcom Corporation., Bluetooth Remote Control HID Minidriver)
0x80722000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8FB05000 C:\Windows\system32\DRIVERS\OEM02Vfx.sys 8192 bytes (EyePower Games Pte. Ltd., Advanced Video FX Filter
Driver (Win2K based))
0x8D3F2000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8FAB2000 C:\Windows\System32\Drivers\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================
0x02000000 Hidden Image-->SupportSoft.Agent.Sprocket.dll [ EPROCESS 0xA8758020 ] PID: 3560, 28672 bytes
0x01FE0000 Hidden Image-->SupportSoft.Agent.Sprocket.SupportMessage.dll [ EPROCESS 0xA8758020 ] PID: 3560, 36864 bytes
0x00D10000 Hidden Image-->DebugLogger.dll [ EPROCESS 0x86DBC830 ] PID: 2480, 53248 bytes
0x01220000 Hidden Image-->HPServiceCommunicator.dll [ EPROCESS 0x86DBC830 ] PID: 2480, 53248 bytes
0x01250000 Hidden Image-->HPHTTPProxy.dll [ EPROCESS 0x86DBC830 ] PID: 2480, 53248 bytes
0x01CE0000 Hidden Image-->sprtmessage.dll [ EPROCESS 0xA8758020 ] PID: 3560, 77824 bytes

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Gender:Male
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  • Local time:09:55 AM

Posted 18 January 2011 - 05:12 PM

Hello

have the usb drives plugged in during the rest of the scans


I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 paudiescanlon

paudiescanlon
  • Topic Starter

  • Members
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  • Local time:01:55 PM

Posted 18 January 2011 - 06:35 PM

The computer is a little sluggish at times but not anything really noticeable.

I'm just doing this because of the unremovable files I found.

ComboFix 11-01-17.05 - bebhine 18/01/2011 23:06:24.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.353.1033.18.2045.1012 [GMT 0:00]
Running from: c:\users\bebhine\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

F:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2010-12-18 to 2011-01-18 )))))))))))))))))))))))))))))))
.

2011-01-18 23:15 . 2011-01-18 23:20 -------- d-----w- c:\users\bebhine\AppData\Local\temp
2011-01-18 23:15 . 2011-01-18 23:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-01-18 11:34 . 2010-11-10 04:33 6273872 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3E30C679-643C-4761-A772-628554C0F820}\mpengine.dll
2011-01-14 14:26 . 2011-01-14 14:26 -------- d-sh--w- c:\windows\ftpcache
2011-01-14 14:26 . 2011-01-14 14:26 -------- d-----w- c:\programdata\Hewlett-Packard
2011-01-14 14:25 . 2010-10-14 10:04 69632 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\HP1100PP.dll
2011-01-14 14:23 . 2010-10-14 10:04 1511424 ----a-w- c:\windows\system32\HP1100SM.EXE
2011-01-14 14:23 . 2010-10-14 10:04 151552 ----a-w- c:\windows\system32\HP1100LM.DLL
2011-01-14 14:22 . 2011-01-14 14:23 -------- d-----w- c:\users\bebhine\{733e9495-cce0-4cee-9727-bd7dbad6c0be}
2011-01-14 14:19 . 2010-10-14 01:55 81920 ----a-w- c:\windows\system32\mvusbews.dll
2011-01-14 14:19 . 2010-10-14 01:55 17408 ----a-w- c:\windows\system32\drivers\mvusbews.sys
2011-01-14 14:19 . 2010-07-22 02:37 1112288 ----a-w- c:\windows\system32\WdfCoInstaller01007.dll
2011-01-14 14:19 . 2010-10-14 02:06 47104 ----a-w- c:\windows\system32\HP1100SMs.dll
2011-01-14 14:19 . 2010-11-22 07:07 99896 ----a-w- c:\windows\system32\HPSIsvc.exe
2011-01-14 14:19 . 2011-01-14 14:19 -------- d-----w- c:\programdata\HPSSUPPLY
2011-01-14 14:16 . 2011-01-14 14:19 -------- d-----w- c:\program files\HP
2011-01-14 14:16 . 2010-10-14 02:12 284160 ----a-w- c:\windows\system32\mvhlewsi.dll
2011-01-14 14:16 . 2010-07-22 02:36 316416 ----a-r- c:\windows\system32\Difxapi.dll
2011-01-14 14:16 . 2011-01-14 14:16 -------- d-----w- c:\users\bebhine\AppData\Roaming\HP
2011-01-14 14:15 . 2011-01-14 14:16 -------- d-----w- C:\LJP1100_P1560_P1600_Full_Solution
2011-01-12 15:59 . 2010-12-14 14:49 1169408 ----a-w- c:\windows\system32\sdclt.exe
2011-01-12 15:59 . 2010-12-28 15:55 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 15:59 . 2010-12-28 15:53 253952 ----a-w- c:\program files\Common Files\System\ado\msadox.dll
2011-01-12 15:59 . 2010-12-28 15:53 241664 ----a-w- c:\program files\Common Files\System\ado\msadomd.dll
2011-01-12 15:59 . 2010-12-28 15:53 708608 ----a-w- c:\program files\Common Files\System\ado\msado15.dll
2011-01-12 15:59 . 2010-12-28 15:53 57344 ----a-w- c:\program files\Common Files\System\msadc\msadcs.dll
2011-01-12 15:59 . 2010-12-28 15:53 180224 ----a-w- c:\program files\Common Files\System\msadc\msadco.dll
2011-01-10 13:24 . 2011-01-10 13:24 -------- d-----w- c:\program files\iPod
2011-01-10 13:24 . 2011-01-10 13:26 -------- d-----w- c:\program files\iTunes
2011-01-10 13:21 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin7.dll
2011-01-10 13:21 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin6.dll
2011-01-10 13:21 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin5.dll
2011-01-10 13:21 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin4.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin7.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin6.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin5.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin4.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin3.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin3.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin2.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin2.dll
2011-01-10 13:20 . 2011-01-10 13:20 159744 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin.dll
2011-01-10 13:20 . 2011-01-10 13:20 -------- d-----w- c:\program files\QuickTime
2010-12-21 14:01 . 2010-12-21 14:01 -------- d-----w- c:\program files\Bonjour
2010-12-21 14:00 . 2010-12-21 14:00 -------- d-----w- c:\program files\Safari

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-29 17:38 . 2010-11-29 17:38 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38 . 2010-11-29 17:38 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-04 18:56 . 2010-12-17 12:39 345600 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-04 18:55 . 2010-12-17 12:39 352768 ----a-w- c:\windows\system32\taskschd.dll
2010-11-04 18:55 . 2010-12-17 12:39 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-04 18:55 . 2010-12-17 12:39 601600 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-04 16:34 . 2010-12-17 12:39 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-10-28 15:44 . 2010-12-17 12:39 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:27 . 2010-12-17 12:39 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-28 13:20 . 2010-12-17 12:38 2048 ----a-w- c:\windows\system32\tzres.dll
2010-10-21 20:08 . 2010-12-17 12:39 834048 ----a-w- c:\windows\system32\wininet.dll
2010-10-21 18:30 . 2010-12-17 12:39 389632 ----a-w- c:\windows\system32\html.iec
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlay]
@="{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}"
[HKEY_CLASSES_ROOT\CLSID\{F2F31467-B1AC-4df0-AE79-FD5FA085E22B}]
2007-04-16 22:13 721408 ----a-w- c:\program files\Fingerprint Reader Suite\farchns.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\UEAFOverlayOpen]
@="{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}"
[HKEY_CLASSES_ROOT\CLSID\{A3E208F7-0E3A-4182-A7A6-B169D5D691AA}]
2007-04-16 22:13 721408 ----a-w- c:\program files\Fingerprint Reader Suite\farchns.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-02-13 202544]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2007-09-07 159744]
"DELL Webcam Manager"="c:\program files\Dell\Dell Webcam Manager\DellWMgr.exe" [2007-07-27 118784]
"ECenter"="c:\dell\E-Center\EULALauncher.exe" [2008-01-18 17920]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\Iaanotif.exe" [2007-03-21 174872]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-11-01 189736]
"PSQLLauncher"="c:\program files\Fingerprint Reader Suite\launcher.exe" [2007-04-16 49168]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0\bin\jusched.exe" [2008-04-16 77824]
"OEM02Mon.exe"="c:\windows\OEM02Mon.exe" [2007-08-28 36864]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-02-13 202544]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-08-06 115560]
"NvSvc"="c:\windows\system32\nvsvc.dll" [2007-09-28 86016]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2007-09-28 8497696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2007-09-28 81920]
"NVHotkey"="c:\windows\system32\nvHotkey.dll" [2007-09-28 81920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-11 39792]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-02-13 16384]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2010-03-14 202256]
"Adobe Acrobat Speed Launcher"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-11 640376]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2010-12-14 47904]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]
"HPUsageTrackingLEDM"="c:\program files\HP\HP UT LEDM\bin\hppusg.exe" [2009-08-04 30264]

c:\users\bebhine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
OneNote Table Of Contents.onetoc2 [2009-5-29 3656]

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-11-3 703280]
QuickSet.lnk - c:\program files\Dell\QuickSet\quickset.exe [2007-9-7 1180952]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"DisableCAD"= 1 (0x1)
"EnableUIADesktopToggle"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\psfus]
2007-04-16 22:04 86528 ----a-w- c:\windows\System32\psqlpwd.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiSpyware]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 COH_Mon;COH_Mon;c:\windows\system32\Drivers\COH_Mon.sys [2008-07-30 23888]
R3 mvusbews;USB EWS Device;c:\windows\system32\Drivers\mvusbews.sys [2010-10-14 17408]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
R4 iaNvStor;Intel® Turbo Memory Controller;c:\windows\system32\drivers\ianvstor.sys [2007-09-07 209408]
R4 sptd;sptd;c:\windows\System32\Drivers\sptd.sys [2010-02-07 717296]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\aestsrv.exe [2007-12-03 73728]
S2 AnalystService;AnalystService;c:\program files\Analyst\bin\AnalystService.exe [2008-04-18 81920]
S2 CFRDBService;Finnigan Database Service;c:\xcalibur\system\programs\CFRDBService.exe [2007-08-15 335971]
S2 FinAutoLogOff;Finnigan Auto Logoff;c:\xcalibur\system\programs\FinAutoLogOff.exe [2007-08-15 86116]
S2 Finnigan Security Server;Finnigan Security Server;c:\xcalibur\system\programs\finSS_Server.exe [2007-08-15 65536]
S2 HP LaserJet Service;HP LaserJet Service;c:\program files\HP\HPLaserJetService\HPLaserJetService.exe [2009-06-24 136704]
S2 HPSIService;HP SI Service;c:\windows\system32\HPSIsvc.exe [2010-11-22 99896]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-05-30 102448]


[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
bthsvcs REG_MULTI_SZ BthServ
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ie/ig/dell?hl=en&client=dell-row&channel=ie&ibd=0080416
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
FF - ProfilePath - c:\users\bebhine\AppData\Roaming\Mozilla\Firefox\Profiles\i1n1mk8o.default\
FF - prefs.js: network.proxy.type - 2
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Forecastfox Weather: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3} - %profile%\extensions\{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -

HKLM-Run-SigmatelSysTrayApp - %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
SafeBoot-Symantec Antvirus



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-18 23:19
Windows 6.0.6002 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\vsdatant]
"ImagePath"="a"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'Explorer.exe'(1080)
c:\program files\Fingerprint Reader Suite\farchns.dll
c:\program files\Fingerprint Reader Suite\infra.dll
c:\windows\system32\btncopy.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\AUDIODG.EXE
c:\program files\Fingerprint Reader Suite\upeksvr.exe
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\windows\system32\WLANExt.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\STacSV.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\system32\WUDFHost.exe
c:\windows\servicing\TrustedInstaller.exe
c:\program files\Windows Media Player\wmpnetwk.exe
.
**************************************************************************
.
Completion time: 2011-01-18 23:27:28 - machine was rebooted
ComboFix-quarantined-files.txt 2011-01-18 23:27

Pre-Run: 164,441,968,640 bytes free
Post-Run: 164,628,946,944 bytes free

- - End Of File - - 788F9666F36498F372A2986E33A9EF85

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:09:55 AM

Posted 19 January 2011 - 05:34 PM

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.1.2
Java™ SE Runtime Environment 6


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 paudiescanlon

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Posted 21 January 2011 - 05:38 PM

Alot of the music files that were on the laptop are gone, also apps purchased when I connect my iphone 3GS itunes has all the apps greyed out. Also the iphone says that it's memory is nearly full, when it really shouldn't be, although I can't access it through windows explorer to be certain.

Itunes is offering me to update the iphone to a new OS, but I'm worried in case I can't back all the music I had on it.

Wasn't able to HJT properley.

When I open it I click on Main Menu, then click on"scan and create log file" it scans but then opens a blank notebook file and gives the error message "Cannot find the C:\Program Files\Trend Micro\HiJackThis\hijackthis.log file. Do you want to create a new file?

Even when I click on on yes the notebook stays blank, I ran the scan again and keep getting the same error message.

Mbam log below:

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5566

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

21/01/2011 22:07:34
mbam-log-2011-01-21 (22-07-34).txt

Scan type: Quick scan
Objects scanned: 153759
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 paudiescanlon

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Posted 21 January 2011 - 06:06 PM

All the music files on my back up external hard disk have disappeared as well.
I had a number of different backups from different dates, all should contain the same music files but they're all gone.

All that is left is the album artwork

#10 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 21 January 2011 - 06:36 PM

Hello

about your music I will have to resaerch on that as I have not heard of that yet

Sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 paudiescanlon

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Posted 23 January 2011 - 02:24 PM

Ok that worked, thanks.

HJT Log file

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:23:35, on 23/01/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrobat_sl.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP UT LEDM\bin\hppusg.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ie/ig/dell?hl=en&client=dell-row&channel=ie&ibd=0080416
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Fingerprint Reader Suite\launcher.exe" /startup
O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HPUsageTrackingLEDM] "C:\Program Files\HP\HP UT LEDM\bin\hppusg.exe" "C:\Program Files\HP\HP UT LEDM\"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: OneNote Table Of Contents.onetoc2
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{24D19BC8-3A2E-49EF-8458-EBECCD6F564C}: Domain = cit.ie
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Andrea ST Filters Service (AESTFilters) - Andrea Electronics Corporation - C:\Windows\system32\aestsrv.exe
O23 - Service: AnalystService - MDS Analytical Technologies - C:\Program Files\Analyst\bin\AnalystService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Finnigan Database Service (CFRDBService) - Thermo Electron Corporation - C:\Xcalibur\system\programs\CFRDBService.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Finnigan Auto Logoff (FinAutoLogOff) - Thermo Electron Corporation - C:\Xcalibur\system\programs\FinAutoLogOff.exe
O23 - Service: Finnigan Security Server - Thermo Electron Corporation - C:\Xcalibur\system\programs\finSS_Server.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: HP LaserJet Service - HP - C:\Program Files\HP\HPLaserJetService\HPLaserJetService.exe
O23 - Service: HP SI Service (HPSIService) - HP - C:\Windows\system32\HPSIsvc.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 12131 bytes

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 23 January 2011 - 02:56 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [DELL Webcam Manager] "C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe" /s
      O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
      O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
      O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe
      O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
      O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
      O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start
      O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
      O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
      O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
      O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
      O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [HPUsageTrackingLEDM] "C:\Program Files\HP\HP UT LEDM\bin\hppusg.exe" "C:\Program Files\HP\HP UT LEDM\"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
      O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
      O4 - Startup: OneNote Table Of Contents.onetoc2
      O4 - Global Startup: McAfee Security Scan Plus.lnk = ?
      O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • copy and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#13 paudiescanlon

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Posted 23 January 2011 - 06:05 PM

It listed one threat

C:\Qoobox\Quarantine\F\autorun.inf.vir INF/Autorun virus


This is the copy of the log file

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
esets_scanner_update returned -1 esets_gle=1

#14 gringo_pr

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Posted 23 January 2011 - 06:23 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 paudiescanlon

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Posted 23 January 2011 - 07:11 PM

Thanks for all the help.

You don't think those NTuser files in my documents are anything bad then?
Just worried that I couldn't delete them.

Any ideas on the problem ith the iphone and itunes?

Thanks.




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