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PC shuts down without warnings (hijackthis.log).


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2 replies to this topic

#1 Romme

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Posted 11 January 2011 - 06:31 PM

Hello guys.

I'm running a XP with sp 3.

I was told that some in here knows a lot about hijackthis reports, thus given in zip format.

The story is, that my pc started to shut down this weekend, and this is without any warnings at all. Sometimes i'm able to logon for some period other time is power of at the welcome/starting windows site. It does not ever freeze, but completely powers of. One anoying, but also a bit funny thing. Everything runs perfectly, when started in safe mode. Thus my guess is a kind of driver issue, but even after updating all, this failure persists. Event sp reinstalled does not change anything.

Any clues any one ?

3 different online scanners has been running to see what they found ... NILL.

I'm stucked for now :-(.

Sincerely
Romme.

Attached Files


Edited by hamluis, 11 January 2011 - 07:11 PM.
Moved from XP to Malware Removal Logs ~ Hamluis.


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#2 Casey_boy

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Posted 18 January 2011 - 09:30 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 thcbytes

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Posted 24 January 2011 - 10:54 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.
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