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Ad audio playing, google searches blocked, & websites redirected

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3 replies to this topic

#1 pbend


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Posted 11 January 2011 - 06:07 PM

This problem started a few days ago. I first noticed that commercial audio was randomly playing on the computer when no internet explorer window was up. There are usually two iexplore.exe files running at any time, but when the audio starts there is a third which eats up a chunk of cpu. If I try to search anything on google.com now, the results page never appears, it just stays a white page with the search bar on top but no results. If I do a search, like on bing for insance, the results get re-directed to other sites, and the history usually shows the first re-directed site to be a search on clickleg.com, followed by two or three more sites.
I ran a malwarebytes scan and it deleted something called google.exe, but it did not eliminate the problem.
I have hijackthis downloaded, but am unsure of what the scan results mean.

Any help you could provide would be much appreciated.

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#2 Broni


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Posted 12 January 2011 - 01:32 AM

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

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#3 pbend

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Posted 12 January 2011 - 08:00 AM

Sorry for posting in the wrong place!

The new posting is located here.

#4 hamluis



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Posted 12 January 2011 - 10:52 AM

Reference: http://www.bleepingcomputer.com/forums/topic372906.html .

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the logs you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on, the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Removal Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.


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