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Computer running slow


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3 replies to this topic

#1 jayinwww

jayinwww

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  • Local time:11:41 PM

Posted 11 January 2011 - 11:07 AM

I been reading the forums which have many good feedback, I downloaded this program dds and this is the report...


DDS (Ver_10-12-12.02) - NTFS_AMD64
Run by ASUSTH at 23:05:23.33 on Tue 01/11/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_23
Microsoft Windows 7 Home Premium 6.1.7600.0.874.66.1033.18.1900.849 [GMT 7:00]

AV: avast! Antivirus *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Antivirus *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\System32\rundll32.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\SRS Labs\SRS Premium Sound Control Panel\SRSPremiumPanel_64.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Intel\TurboBoost\TurboBoost.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\conhost.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files (x86)\Opera\opera.exe
C:\Users\ASUSTH\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.4.12.6.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [WinampAgent] "C:\Program Files (x86)\Winamp\winampa.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SRSPRE~1.LNK - C:\Windows\Installer\{E5CF6B9C-3ABE-43C9-9413-AD5FFC98F049}\NewShortcut5_21C7B668029A47458B27645FE6E4A715.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &D&ownload &with BitComet - C:\Program Files (x86)\BitComet\BitComet.exe/AddLink.htm
IE: &D&ownload all with BitComet - C:\Program Files (x86)\BitComet\BitComet.exe/AddAllLink.htm
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.4.12.6.dll/206
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
AppInit_DLLs: C:\Windows\SysWOW64\nvinit.dll
BHO-X64: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files\Windows Live\Family Safety\fssbho.dll
BHO-X64: Windows Live Family Safety Browser Helper - No File
TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun-x64: [ASUS WebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSService.exe
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
mRun-x64: [ETDWare] %ProgramFiles%\Elantech\ETDCtrl.exe
mRun-x64: [Setwallpaper] c:\programdata\SetWallpaper.cmd
AppInit_DLLs-X64: C:\Windows\System32\nvinitx.dll

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2010-12-22 121936]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-14 59904]
R2 AFBAgent;AFBAgent;C:\Windows\System32\FBAgent.exe [2010-7-8 379520]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-3 15416]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2010-12-22 20048]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2010-12-22 61008]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-12-22 40384]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\System32\drivers\TurboB.sys [2009-8-7 13784]
R3 avast! Mail Scanner;avast! Mail Scanner;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-12-22 40384]
R3 avast! Web Scanner;avast! Web Scanner;C:\Program Files\Alwil Software\Avast5\AvastSvc.exe [2010-12-22 40384]
R3 btusbflt;Bluetooth USB Filter;C:\Windows\System32\drivers\btusbflt.sys [2009-7-1 52264]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-7-8 35104]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2010-1-18 128512]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-7-8 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2010-2-26 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-2-3 271872]
R3 JMCR;JMCR;C:\Windows\System32\drivers\jmcr.sys [2009-8-18 143472]
R3 JME;JMicron Ethernet Adapter NDIS6.20 Driver (Amd64 Bits);C:\Windows\System32\drivers\JME.sys [2010-2-25 115312]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2010-12-26 61288]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\System32\drivers\SiSG664.sys [2009-6-11 56832]

=============== Created Last 30 ================

2011-01-11 15:31:29 -------- d-----w- C:\Program Files\Ventrilo
2011-01-10 12:04:22 -------- d-sh--w- C:\$RECYCLE.BIN
2011-01-09 15:01:44 -------- d-----w- C:\Users\ASUSTH\AppData\Roaming\CoffeeCup Software
2011-01-09 15:01:44 -------- d-----w- C:\PROGRA~3\CoffeeCup Software
2011-01-09 14:55:00 -------- d-----w- C:\Program Files (x86)\CoffeeCup Software
2011-01-09 08:19:58 -------- d-s---w- C:\ComboFix
2011-01-02 09:27:33 -------- d-----w- C:\Program Files (x86)\ESET
2011-01-02 09:06:18 98816 ----a-w- C:\Windows\sed.exe
2011-01-02 09:06:18 89088 ----a-w- C:\Windows\MBR.exe
2011-01-02 09:06:18 256512 ----a-w- C:\Windows\PEV.exe
2011-01-02 09:06:18 161792 ----a-w- C:\Windows\SWREG.exe
2010-12-31 11:58:01 4379984 ----a-w- C:\Windows\SysWow64\D3DX9_40.dll
2010-12-31 11:57:59 3727720 ----a-w- C:\Windows\SysWow64\d3dx9_35.dll
2010-12-31 11:57:57 3497832 ----a-w- C:\Windows\SysWow64\d3dx9_34.dll
2010-12-31 09:22:02 2414360 ----a-w- C:\Windows\SysWow64\d3dx9_31.dll
2010-12-31 09:21:56 -------- d-----w- C:\Program Files (x86)\Winamp Detect
2010-12-31 09:21:45 -------- d-----w- C:\Program Files (x86)\Common Files\PX Storage Engine
2010-12-30 01:18:56 -------- d-----w- C:\Downloads
2010-12-30 01:18:04 -------- d-----w- C:\Users\ASUSTH\AppData\Roaming\BitComet
2010-12-30 01:18:03 -------- d-----w- C:\Program Files (x86)\BitComet
2010-12-30 00:47:21 -------- d-----w- C:\Users\ASUSTH\AppData\Local\Ares
2010-12-29 23:27:40 -------- d-----w- C:\PROGRA~3\Soulseek
2010-12-29 23:27:28 -------- d-----w- C:\Program Files (x86)\SoulseekNS
2010-12-29 16:46:40 -------- d-----w- C:\Users\ASUSTH\AppData\Local\The Lord of the Rings Online
2010-12-29 16:32:40 1974616 ----a-w- C:\Windows\SysWow64\D3DCompiler_42.dll
2010-12-29 16:30:50 -------- d-----w- C:\Users\ASUSTH\AppData\Local\Turbine
2010-12-29 16:22:48 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll
2010-12-29 16:22:47 3495784 ----a-w- C:\Windows\SysWow64\d3dx9_33.dll
2010-12-29 16:22:46 -------- d-----w- C:\Users\ASUSTH\AppData\Local\ApplicationHistory
2010-12-29 16:21:37 -------- d-----w- C:\Windows\SysWow64\URTTEMP
2010-12-29 16:04:50 -------- d-----w- C:\Program Files (x86)\Turbine
2010-12-29 01:52:32 -------- d-----w- C:\Users\ASUSTH\AppData\Local\PMB Files
2010-12-29 01:52:31 -------- d-----w- C:\PROGRA~3\PMB Files
2010-12-29 01:51:21 -------- d-----w- C:\Program Files (x86)\Pando Networks
2010-12-27 14:41:07 45056 ----a-w- C:\Windows\System32\acovcnt.exe
2010-12-27 05:37:09 -------- d-----w- C:\Program Files (x86)\VideoLAN
2010-12-27 05:08:11 -------- d-----w- C:\Users\ASUSTH\AppData\Roaming\temp
2010-12-27 05:07:09 -------- d-----w- C:\Users\ASUSTH\AppData\Roaming\EeeStorageUploader
2010-12-26 20:33:24 -------- d-----w- C:\Program Files (x86)\minecraft_xray
2010-12-25 17:37:04 -------- d-----w- C:\Users\ASUSTH\.thumbnails
2010-12-25 17:35:49 -------- d-----w- C:\Users\ASUSTH\.gimp-2.6
2010-12-25 17:35:35 -------- d-----w- C:\Program Files (x86)\GIMP-2.0
2010-12-25 17:16:29 61288 ----a-w- C:\Windows\System32\drivers\fssfltr.sys
2010-12-25 17:11:39 83249512 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\wlcA7A6.tmp
2010-12-24 13:04:35 -------- d-----w- C:\Users\ASUSTH\Tracing
2010-12-23 12:12:22 48648 ----a-w- C:\PROGRA~3\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\Markup.dll
2010-12-23 11:56:45 -------- d-----w- C:\Users\ASUSTH\AppData\Local\Adobe
2010-12-22 23:22:15 -------- d-----w- C:\Users\ASUSTH\AppData\Local\CCP
2010-12-22 22:50:12 4178264 ----a-w- C:\Windows\SysWow64\D3DX9_41.dll
2010-12-22 14:20:53 61008 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2010-12-22 14:20:33 38848 ----a-w- C:\Windows\avastSS.scr
2010-12-22 14:20:31 -------- d-----w- C:\PROGRA~3\Alwil Software
2010-12-22 14:15:51 -------- d-----w- C:\Users\ASUSTH\AppData\Roaming\.minecraft
2010-12-22 14:15:40 472808 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2010-12-22 14:15:40 472808 ----a-w- C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
2010-12-22 13:48:41 -------- d-----w- C:\Program Files (x86)\CCP
2010-12-22 13:48:41 -------- d-----w- C:\PROGRA~3\CCP
2010-12-22 13:46:06 -------- d-----w- C:\Users\ASUSTH\AppData\Local\Opera
2010-12-22 13:25:36 -------- d-----w- C:\Users\ASUSTH\AppData\Local\Mozilla
2010-12-22 13:15:34 -------- d-----w- C:\Users\ASUSTH\AppData\Local\Google

==================== Find3M ====================


============= FINISH: 23:06:29.13 ===============



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/16/2010 6:18:12 PM
System Uptime: 1/11/2011 4:03:24 PM (7 hours ago)

Motherboard: ASUSTeK Computer Inc. | | K42Jv
Processor: Intel® Core™ i5 CPU M 450 @ 2.40GHz | Socket 989 | 2400/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 116 GiB total, 78.484 GiB free.
D: is FIXED (NTFS) - 330 GiB total, 162.692 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.1 MUI
ATK Package
avast! Free Antivirus
BitComet 1.25
CoffeeCup Free FTP
CyberLink LabelPrint
CyberLink Power2Go
ESET Online Scanner v3
EVE Online (remove only)
FileZilla Client 3.3.5.1
GIMP 2.6.11
Intel® Control Center
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Components
Java Auto Updater
Java™ 6 Update 23
JMicron Ethernet Adapter NDIS Driver
JMicron Flash Media Controller Driver
Junk Mail filter update
K_Series_ScreenSaver_EN
Microsoft .NET Framework 1.1
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Primary Interoperability Assemblies 2005
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MSVCRT
MSXML 4.0 SP3 Parser (KB973685)
NVIDIA PhysX
NVIDIA Updatus
Opera 11.00
Pando Media Booster
Realtek High Definition Audio Driver
Skype? 4.2
SoulSeek 157 NS 13e
The Lord of the Rings Online™ v03.02.05.8032
VLC media player 0.9.8a
Winamp
Winamp Detector Plug-in
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
WinFlash
Wireless Console 3

==== Event Viewer Messages From Past Week ========

1/9/2011 3:19:38 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

==== End Of File ===========================

EDIT: Please be patient. There are over 180 unanswered topics in this forum at present and the current average wait time to receive help is 6 days. ~BP

Edited by Budapest, 13 January 2011 - 07:12 PM.


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#2 oneof4

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Posted 17 January 2011 - 09:11 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:

We need to create an OTL Report

  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized


Best Regards,
oneof4.

Best Regards,
oneof4.


#3 oneof4

oneof4

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Posted 24 January 2011 - 11:45 AM

Do you still need help?

Best Regards,
oneof4.


#4 Blade

Blade

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Posted 04 February 2011 - 02:33 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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