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Problems with BSOD

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2 replies to this topic

#1 Patch-C


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Posted 11 January 2011 - 08:38 AM

from here Old Topic,

I have a month old laptop:
SPECS: Asus N61JQ, Intel i7 720, ATI mobility Radeon 5730, 4 gb ram, 640 gb hdd. Running Win 7, 64 bit.

After running an executable, my computer recieved a bsod and has crashed. I dont know what is causing it, how to fix it. From then on i have been going by feel, and after a day am at my wits end.
The computer runs fine until I wish to run a game or chrome (havent yet had the nerve to attempt anything else yet). At which point i get bsod and restart.
I still have the executable if it can help in any way, but apart from that, i have no idea what to do.

I've run through the pre post lineup.
Backed up,
Not due to slowness,
Using windows firewall, (also using avast!)
CD emu disabled,

When i got to the dds, it ran to about two thirds full then I recieved another bsod.
I realised after running gomer that it was only for 32 bit systems. Pretty sure im not a 32 bit, but after going through all that ill post it anyway.

Thanks in advance.

GMER - http://www.gmer.net
Rootkit scan 2011-01-12 00:37:32
Windows 6.1.7600
Running: gmer.exe

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\1c4bd619eb83
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\1c4bd619eb83 (not active ControlSet)

---- Files - GMER 1.0.15 ----

File C:\Users\Patrick\AppData\Local\Temp\~DF912EBE879E1BEE24.TMP 0 bytes
File C:\Users\Patrick\AppData\Local\Temp\~DFF448B9E34F497A6A.TMP 0 bytes

---- EOF - GMER 1.0.15 ----

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#2 Casey_boy


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Posted 17 January 2011 - 08:43 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


If I have been helping you and I do not reply within 48hours, feel free to send me a PM.

* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *

#3 etavares


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Posted 23 January 2011 - 08:49 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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