Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Trojan Peacomm, Pandex and W32.Mixor.Q@mm


  • This topic is locked This topic is locked
13 replies to this topic

#1 1horn44

1horn44

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 11 January 2011 - 12:37 AM

Hello,

Norton 360 has identified at least 3 threats (multiple instances of each one)
I am attaching a screen shot of some of the errors.
They are: Trojan Peacomm, Trojan Pandex, and W32.Mixor.Q@mm

Another symptom is...
I get this message when I try to run Thunderbird email program but I cannot find Thunderbird running in task manager.

"Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."

Out of desperation my son ran Combofix before I read your instructions. I hope that didn't mess everything up even more.

The tech support at Norton was not able to fix it.

I ran several different removal tools to no avail including RootkitBuster_3.60.1016 and NPE (Norton Power Eraser)

This is my wife's computer and she doesn't know what she did. She was badly infected (she was running XP PRO) and so I bought her windows 7. I installed it on same hard drive without formatting and it worked fine for about a week and then she became re-infected.
the windows.old directory was created when I installed Windows 7. (It is her old XP PRO that was also infected)
When the infection hit it closed down her Thunderbird again. Any help would be gladly appreciated.
thanks :whistle:
Richard



DDS.TXT


DDS (Ver_10-12-12.02) - NTFSx86
Run by PW at 22:40:46.11 on Mon 01/10/2011
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.3327.2296 [GMT -5:00]

AV: Norton 360 *Enabled/Updated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton 360 *Enabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\explorer.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\PW\Desktop\dds(2).scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = www.google.com
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.3.0.5\IPSBHO.DLL
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.3.0.5\coIEPlg.dll
uRun: [Google Update] "c:\users\pw\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Spyware Doctor] c:\users\pw\desktop\sdsetup.exe -min
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [Carbonite Backup] c:\program files\carbonite\carbonite backup\CarboniteUI.exe
mRun: [Trend Micro RUBotted V2.0 Beta] c:\program files\trend micro\rubotted\RUBottedGUI.exe
StartupFolder: c:\users\pw\appdata\roaming\micros~1\windows\startm~1\programs\startup\corelr~1.lnk - c:\program files\corel\graphics9\register\Remind32.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

================= FIREFOX ===================

FF - ProfilePath - c:\users\pw\appdata\roaming\mozilla\firefox\profiles\ugcuamna.default user\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\users\pw\appdata\roaming\mozilla\firefox\profiles\ugcuamna.default user\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc_fireftp.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\users\pw\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\coFFPlgn
FF - Ext: FireFTP: {a7c6cf7f-112c-4500-a7ea-39801a327e5f} - %profile%\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2010-12-25 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-12-25 173104]
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20101123.003\BHDrvx86.sys [2010-11-23 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-12-25 501888]
R1 crlscsi;crlscsi;c:\windows\system32\drivers\crlscsi.sys [2010-12-24 6144]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\ipsdefs\20110107.002\IDSvix86.sys [2011-1-8 353912]
R1 SAVRKBootTasks;Boot Tasks Driver;c:\windows\system32\SAVRKBootTasks.sys [2011-1-10 18816]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-12-25 116784]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\0403000.005\symtdiv.sys [2010-12-25 339504]
R2 N360;Norton 360;c:\program files\norton 360\engine\4.3.0.5\ccsvchst.exe [2010-12-25 126392]
R2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\RUBotSrv.exe [2011-1-10 439632]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-24 102448]
R3 NmPar;PCI Parallel Port;c:\windows\system32\drivers\NmPar.sys [2010-1-12 81920]
R3 nmserial;PCI Serial Port;c:\windows\system32\drivers\NmSerial.sys [2010-1-7 70656]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187B.sys [2009-6-10 347136]
R3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-13 17920]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 LMIRescue_5c607aae-8afa-4d2b-b2a1-48ca0a10507d;LogMeIn Rescue (5c607aae-8afa-4d2b-b2a1-48ca0a10507d);"c:\users\pw\appdata\local\temp\lmi8343.tmp\lmi_rescue_srv.exe" -service -sid 5c607aae-8afa-4d2b-b2a1-48ca0a10507d --> c:\users\pw\appdata\local\temp\lmi8343.tmp\LMI_Rescue_srv.exe [?]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 MEMSWEEP2;MEMSWEEP2;c:\windows\system32\FF07.tmp [2011-1-10 6144]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-12-24 1343400]

=============== Created Last 30 ================

2011-01-11 02:39:07 -------- d-sh--w- C:\$RECYCLE.BIN
2011-01-11 02:13:48 18816 ------w- c:\windows\system32\SAVRKBootTasks.sys
2011-01-11 00:55:46 6144 ------w- c:\windows\system32\FF07.tmp
2011-01-11 00:54:54 -------- d-----w- c:\progra~2\Trend Micro
2011-01-11 00:53:13 6144 ------w- c:\windows\system32\A6BA.tmp
2011-01-11 00:46:33 -------- d-----w- c:\progra~2\PC Tools
2011-01-11 00:39:03 -------- d-----w- c:\program files\WinPcap
2011-01-11 00:38:43 -------- d-----w- c:\program files\Trend Micro
2011-01-11 00:37:04 -------- d-----w- c:\windows\system32\log
2011-01-11 00:34:00 -------- d-sh--w- c:\users\pw\UserData
2011-01-11 00:33:19 190032 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-01-10 23:35:58 56400 ----a-w- c:\windows\system32\drivers\tmrkb.sys
2011-01-10 02:09:58 -------- d-----w- c:\users\pw\appdata\local\temp
2011-01-09 23:44:53 -------- d-----w- c:\program files\Sophos
2011-01-09 23:25:03 -------- d-----w- c:\windows\system32\appmgmt
2011-01-09 22:47:19 98816 ----a-w- c:\windows\sed.exe
2011-01-09 22:47:19 89088 ----a-w- c:\windows\MBR.exe
2011-01-09 22:47:19 256512 ----a-w- c:\windows\PEV.exe
2011-01-09 22:47:19 161792 ----a-w- c:\windows\SWREG.exe
2011-01-09 17:54:33 -------- d-----w- c:\users\pw\appdata\local\ElevatedDiagnostics
2011-01-07 20:11:56 -------- d-----w- c:\users\pw\appdata\local\NPE
2011-01-06 15:48:57 -------- d-----w- c:\users\pw\appdata\local\Amazon
2011-01-05 23:45:56 -------- d-----w- c:\users\pw\appdata\roaming\Malwarebytes
2011-01-05 23:45:04 -------- d-----w- c:\progra~2\Malwarebytes
2011-01-01 05:18:26 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2011-01-01 05:18:24 -------- d-----w- c:\program files\Hitman Pro 3.5
2011-01-01 05:17:57 -------- d-----w- c:\progra~2\Hitman Pro
2010-12-29 17:10:57 -------- d-----w- c:\users\pw\appdata\roaming\Tific
2010-12-29 15:10:09 -------- d-----w- c:\windows\system32\N360_BACKUP
2010-12-28 19:23:55 -------- d-----w- c:\program files\Zondervan
2010-12-28 19:23:26 299520 ----a-w- c:\windows\uninst.exe
2010-12-28 19:00:56 -------- d-----w- c:\program files\Carbonite
2010-12-28 19:00:56 -------- d-----w- c:\progra~2\Carbonite
2010-12-28 16:49:02 -------- d-----w- c:\program files\GenoPro
2010-12-28 03:27:15 7008 ----a-w- c:\windows\system\SETUPKIT.DLL
2010-12-28 03:27:15 398416 ----a-w- c:\windows\system\VBRUN300.DLL
2010-12-28 03:27:15 27153 ----a-w- c:\windows\SETUP1.EXE
2010-12-28 03:14:09 582144 ----a-r- c:\program files\common files\microsoft shared\dao\DAO350.DLL
2010-12-28 03:14:09 368912 ----a-r- c:\windows\system32\VBAR332.DLL
2010-12-28 03:13:52 607744 ------w- c:\windows\system32\Decslib.dll
2010-12-27 21:05:16 -------- d-----w- c:\users\pw\appdata\roaming\JacquieLawsonAdventCalendar
2010-12-27 21:05:09 -------- d-----w- c:\program files\Jacquie Lawson Advent Calendar
2010-12-27 17:14:01 688 ----a-w- c:\windows\vimtutor.bat
2010-12-27 17:02:01 -------- d-----w- c:\users\pw\appdata\roaming\GSplit
2010-12-27 15:20:14 -------- d-----w- c:\program files\Microsoft ActiveSync
2010-12-27 15:19:46 -------- d-----w- c:\windows\PCHEALTH
2010-12-27 14:38:49 18944 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\mdippr.dll
2010-12-27 14:38:49 17920 ----a-w- c:\windows\system32\mdimon.dll
2010-12-25 20:14:02 -------- d-----w- c:\program files\MSXML 4.0
2010-12-25 07:29:23 43696 ----a-w- c:\windows\system32\drivers\n360\0403000.005\srtspx.sys
2010-12-25 07:29:23 339504 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symtdiv.sys
2010-12-25 07:29:23 328752 ----a-r- c:\windows\system32\drivers\n360\0403000.005\symds.sys
2010-12-25 07:29:23 325680 ----a-w- c:\windows\system32\drivers\n360\0403000.005\srtsp.sys
2010-12-25 07:29:23 173104 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symefa.sys
2010-12-25 07:29:22 501888 ----a-w- c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys
2010-12-25 07:29:22 116784 ----a-w- c:\windows\system32\drivers\n360\0403000.005\ironx86.sys
2010-12-25 07:29:09 -------- d-----w- c:\windows\system32\drivers\n360\0403000.005
2010-12-25 06:15:28 -------- d-----w- c:\users\pw\appdata\local\Mozilla
2010-12-25 05:55:24 -------- d-----w- c:\users\pw\appdata\local\Thunderbird
2010-12-24 20:54:39 -------- d-----w- C:\Moms email
2010-12-24 20:18:54 -------- d-----w- c:\program files\A-FF Find and Mount
2010-12-24 18:12:26 26600 ----a-r- c:\windows\system32\drivers\GEARAspiWDM.sys
2010-12-24 18:12:26 107368 ----a-r- c:\windows\system32\GEARAspi.dll
2010-12-24 18:12:24 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-12-24 18:12:24 -------- d-----w- c:\program files\Symantec
2010-12-24 18:12:24 -------- d-----w- c:\program files\common files\Symantec Shared
2010-12-24 18:12:05 -------- d-----w- c:\windows\system32\drivers\N360
2010-12-24 18:12:04 -------- d-----w- c:\program files\Norton 360
2010-12-24 18:11:31 -------- d-----w- c:\program files\NortonInstaller
2010-12-24 18:11:31 -------- d-----w- c:\progra~2\NortonInstaller
2010-12-24 18:06:24 -------- d-----w- c:\progra~2\Norton
2010-12-24 17:06:24 -------- d-----w- c:\windows\Panther
2010-12-24 17:02:31 257024 ----a-w- c:\windows\system32\msv1_0.dll
2010-12-24 17:00:57 -------- d-----w- c:\windows\system32\Wat
2010-12-24 16:59:46 -------- d-----w- C:\Windows.old
2010-12-24 16:48:49 -------- d-----w- c:\users\pw\appdata\local\Diagnostics
2010-12-24 16:33:43 78336 ------w- c:\windows\system32\verscpl.cpl
2010-12-24 16:32:38 6144 ------w- c:\windows\system32\drivers\crlscsi.sys
2010-12-24 16:32:38 151552 ------w- c:\windows\system32\crllyrnt.dll
2010-12-24 16:32:38 150016 ------w- c:\windows\crlasp95.dll
2010-12-24 16:32:38 142 ------w- c:\windows\system32\scanners.reg
2010-12-24 16:32:28 241853 ------w- c:\windows\system32\pxengwin.dll
2010-12-24 16:32:28 133904 ------w- c:\windows\system32\mfcans32.dll
2010-12-24 16:32:27 322832 ------w- c:\windows\system32\mfc30.dll
2010-12-24 16:32:27 108032 ------w- c:\windows\system32\mfcuia32.dll
2010-12-24 16:32:24 392192 ------w- c:\windows\system32\scint70.dll
2010-12-24 16:28:48 -------- d-----w- c:\windows\Corel
2010-12-24 16:15:26 99176 ----a-w- c:\windows\system32\PresentationHostProxy.dll
2010-12-24 16:15:26 49472 ----a-w- c:\windows\system32\netfxperf.dll
2010-12-24 16:15:26 297808 ----a-w- c:\windows\system32\mscoree.dll
2010-12-24 16:15:26 295264 ----a-w- c:\windows\system32\PresentationHost.exe
2010-12-24 16:15:26 1130824 ----a-w- c:\windows\system32\dfshim.dll
2010-12-24 16:13:35 1892184 ----a-w- c:\windows\system32\D3DX9_42.dll
2010-12-24 16:13:34 2414360 ----a-w- c:\windows\system32\d3dx9_31.dll
2010-12-24 16:13:29 -------- d-----w- c:\program files\Winamp Detect
2010-12-24 16:13:16 -------- d-----w- c:\program files\common files\PX Storage Engine
2010-12-24 16:08:35 190976 ----a-w- c:\windows\system32\drivers\ks.sys
2010-12-24 16:05:59 34816 ----a-w- c:\windows\system32\msasn1.dll
2010-12-24 15:52:16 -------- d-----w- c:\users\pw\appdata\local\Deployment
2010-12-24 15:52:16 -------- d-----w- c:\users\pw\appdata\local\Apps
2010-12-24 15:44:27 319488 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpfppw73.dll
2010-12-24 15:33:15 -------- d-----w- c:\program files\Avery Dennison
2010-12-24 15:27:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2010-12-24 15:27:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2010-12-24 15:27:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2010-12-24 15:27:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2010-12-24 15:27:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2010-12-24 15:27:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2010-12-24 15:27:26 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2010-12-24 15:26:24 -------- d-----w- c:\users\pw\appdata\local\Apple
2010-12-24 15:22:21 -------- d-sh--w- c:\windows\Installer
2010-12-24 15:21:45 -------- d-----w- c:\users\pw\appdata\local\Adobe
2010-12-24 14:47:09 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{3db5af90-90de-428a-b1a3-fbe7d65e3a49}\mpengine.dll
2010-12-24 14:47:09 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-12-24 14:34:40 -------- d-----w- c:\program files\WordPerfect Office 12
2010-12-24 14:34:33 -------- d-----w- c:\users\pw\appdata\local\Apple Computer
2010-12-24 14:34:13 -------- d-----w- c:\users\pw\appdata\local\Google
2010-12-24 14:31:52 -------- dc----w- c:\users\pw\appdata\local\MigWiz
2010-12-24 14:27:12 172032 ----a-w- c:\windows\system32\wintrust.dll
2010-12-24 14:27:07 132608 ----a-w- c:\windows\system32\cabview.dll
2010-12-24 14:26:33 -------- d-----w- c:\windows\system32\wbem\Performance
2010-12-24 13:53:39 -------- d-----w- C:\Boot
2010-12-21 19:07:21 94093382 ----a-w- C:\SYM_REGISTRY_BACKUP.reg

==================== Find3M ====================

2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-04 05:52:17 978944 ----a-w- c:\windows\system32\wininet.dll
2010-11-04 05:48:36 44544 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-04 04:41:26 386048 ----a-w- c:\windows\system32\html.iec
2010-11-04 04:08:54 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2010-11-02 04:41:12 351232 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-02 04:40:36 496128 ----a-w- c:\windows\system32\taskschd.dll
2010-11-02 04:40:36 305152 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-02 04:39:32 749056 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-02 04:34:44 192000 ----a-w- c:\windows\system32\taskeng.exe
2010-11-02 04:34:33 179712 ----a-w- c:\windows\system32\schtasks.exe
2010-10-27 04:32:36 2048 ----a-w- c:\windows\system32\tzres.dll
2010-10-20 04:54:18 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-20 03:00:24 2327552 ----a-w- c:\windows\system32\win32k.sys
2010-10-20 02:58:41 294400 ----a-w- c:\windows\system32\atmfd.dll
2010-10-16 04:41:02 101760 ----a-w- c:\windows\system32\consent.exe
2010-10-16 04:36:10 314368 ----a-w- c:\windows\system32\webio.dll

============= FINISH: 22:41:22.94 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
  • 7,765 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:UK
  • Local time:01:15 AM

Posted 17 January 2011 - 08:41 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 1horn44

1horn44
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 17 January 2011 - 08:09 PM

Thanks for getting back to me:

1) the problem has not been resolved, so I am anxious to hear from you.
2) attached find the new DDS scan from today
3) attached the GMER log from today


The system restore points (all but one seem to be gone)
I tried to re-install Thunderbird (after uninstalling)
it installed ok but when it tries to run it gives the following message

"Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system."

I deleted all registry entries that I could find for Thunderbird
and uninstalled, re-booted and re-installed... same message

The previous log from Norton 360 is still the same...

I can't seem to make any progress.

thanks for your help
sincerely
Richard

Attached Files



#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,247 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:04:15 AM

Posted 19 January 2011 - 03:45 AM

Hello and sorry for the delay.

Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note - if you get the following warning, just ignore: "Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"

Click on Cancel, then Accept.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 1horn44

1horn44
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 19 January 2011 - 07:02 PM

hello again,
I ran RKUnhokedLE.exe in regular windows (not in safe mode) and here is the log...

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows 7
Version 6.1.7600
Number of processors #2
==============================================
>Drivers
==============================================
0x99A33000 C:\Windows\system32\DRIVERS\nvlddmkm.sys 9854976 bytes (NVIDIA Corporation, NVIDIA Windows Kernel Mode Driver, Version 185.93 )
0x82A08000 C:\Windows\system32\ntkrnlpa.exe 4259840 bytes (Microsoft Corporation, NT Kernel & System)
0x82A08000 PnpManager 4259840 bytes
0x82A08000 RAW 4259840 bytes
0x82A08000 WMIxWDM 4259840 bytes
0x9F240000 Win32k 2404352 bytes
0x9F240000 C:\Windows\System32\win32k.sys 2404352 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x9202B000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110112.039\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0x8BC1F000 C:\Windows\System32\drivers\tcpip.sys 1347584 bytes (Microsoft Corporation, TCP/IP Driver)
0x8B8B4000 C:\Windows\System32\Drivers\Ntfs.sys 1241088 bytes (Microsoft Corporation, NT File System Driver)
0x98E04000 C:\Windows\System32\drivers\dxgkrnl.sys 749568 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8BA78000 C:\Windows\system32\drivers\ndis.sys 749568 bytes (Microsoft Corporation, NDIS 6.20 driver)
0x978C7000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\BASHDefs\20101123.003\BHDrvx86.sys 704512 bytes (Symantec Corporation, BASH Driver)
0x8B4E6000 C:\Windows\system32\CI.dll 700416 bytes (Microsoft Corporation, Code Integrity Module)
0xA3835000 C:\Windows\system32\drivers\peauth.sys 618496 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x94497000 C:\Windows\system32\drivers\HTTP.sys 544768 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x9783A000 C:\Windows\system32\drivers\N360\0403000.005\ccHPx86.sys 520192 bytes (Symantec Corporation, Common Client Hash Provider Driver)
0x8B413000 C:\Windows\system32\mcupdate_GenuineIntel.dll 491520 bytes (Microsoft Corporation, Intel Microcode Update Library)
0x8B600000 C:\Windows\system32\drivers\Wdf01000.sys 462848 bytes (Microsoft Corporation, Kernel Mode Driver Framework Runtime)
0xB7408000 C:\Windows\system32\drivers\spsys.sys 434176 bytes (Microsoft Corporation, security processor)
0x97B7B000 C:\Windows\system32\drivers\csc.sys 409600 bytes (Microsoft Corporation, Windows Client Side Caching Driver)
0x97AF4000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0x9A56F000 C:\Windows\system32\DRIVERS\RTL8187B.sys 385024 bytes (Realtek Semiconductor Corporation , Realtek RTL8187B NDIS Driver)
0x8BA04000 C:\Windows\System32\Drivers\cng.sys 380928 bytes (Microsoft Corporation, Kernel Cryptography, Next Generation)
0x97A99000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\IPSDefs\20110112.001\IDSvix86.sys 372736 bytes (Symantec Corporation, IDS Core Driver)
0x90947000 C:\Windows\system32\drivers\afd.sys 368640 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x908EE000 C:\Windows\System32\Drivers\N360\0403000.005\SYMTDIV.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0x9083E000 C:\Windows\System32\Drivers\N360\0403000.005\SRTSP.SYS 356352 bytes (Symantec Corporation, Symantec AutoProtect)
0x8B820000 C:\Windows\system32\drivers\N360\0403000.005\SYMDS.SYS 352256 bytes (Symantec Corporation, Symantec Data Store)
0xA3953000 C:\Windows\System32\DRIVERS\srv.sys 331776 bytes (Microsoft Corporation, Server driver)
0x9A4CD000 C:\Windows\system32\drivers\HdAudio.sys 327680 bytes (Microsoft Corporation, High Definition Audio Function Driver)
0xA3904000 C:\Windows\System32\DRIVERS\srv2.sys 323584 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x98EFF000 C:\Windows\system32\DRIVERS\USBPORT.SYS 307200 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8B72E000 C:\Windows\System32\drivers\volmgrx.sys 307200 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8B67F000 C:\Windows\system32\DRIVERS\ACPI.sys 294912 bytes (Microsoft Corporation, ACPI Driver for NT)
0x9442E000 C:\Windows\system32\DRIVERS\nwifi.sys 286720 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0x9A43F000 C:\Windows\system32\DRIVERS\usbhub.sys 278528 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x8B4A4000 C:\Windows\system32\CLFS.SYS 270336 bytes (Microsoft Corporation, Common Log File System Driver)
0x97A44000 C:\Windows\system32\DRIVERS\rdbss.sys 266240 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8BDA2000 C:\Windows\system32\DRIVERS\volsnap.sys 258048 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8BB2F000 C:\Windows\system32\drivers\NETIO.SYS 253952 bytes (Microsoft Corporation, Network I/O Subsystem)
0x9456A000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 241664 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x98EBB000 C:\Windows\System32\drivers\dxgmms1.sys 233472 bytes (Microsoft Corporation, DirectX Graphics MMS)
0x82E18000 ACPI_HAL 225280 bytes
0x82E18000 C:\Windows\system32\halmacpi.dll 225280 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x8B591000 C:\Windows\system32\drivers\fltmgr.sys 212992 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x979BD000 C:\Windows\system32\DRIVERS\ks.sys 212992 bytes (Microsoft Corporation, Kernel CSA Library)
0x8BBBF000 C:\Windows\System32\DRIVERS\fvevol.sys 204800 bytes (Microsoft Corporation, BitLocker Drive Encryption Driver)
0x909A1000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x8BD68000 C:\Windows\System32\drivers\fwpkclnt.sys 200704 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x9A51D000 C:\Windows\system32\drivers\portcls.sys 192512 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x8BB92000 C:\Windows\System32\drivers\rdyboost.sys 184320 bytes (Microsoft Corporation, ReadyBoost Driver)
0x8B887000 C:\Windows\system32\drivers\N360\0403000.005\SYMEFA.SYS 184320 bytes (Symantec Corporation, Symantec Extended File Attributes)
0x8B5C5000 C:\Windows\System32\Drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x8B6D8000 C:\Windows\system32\DRIVERS\pci.sys 172032 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8B7D9000 C:\Windows\system32\DRIVERS\CLASSPNP.SYS 151552 bytes (Microsoft Corporation, SCSI Class System Dll)
0x8BB6D000 C:\Windows\System32\Drivers\ksecpkg.sys 151552 bytes (Microsoft Corporation, Kernel Security Support Provider Interface Packages)
0x92176000 C:\Windows\system32\Drivers\SYMEVENT.SYS 151552 bytes (Symantec Corporation, Symantec Event Library)
0x8B7AD000 C:\Windows\system32\DRIVERS\ataport.SYS 143360 bytes (Microsoft Corporation, ATAPI Driver Extension)
0x94547000 C:\Windows\system32\DRIVERS\mrxsmb.sys 143360 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0x9A3DB000 C:\Windows\system32\DRIVERS\ndiswan.sys 139264 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA38D6000 C:\Windows\System32\DRIVERS\srvnet.sys 135168 bytes (Microsoft Corporation, Server Network driver)
0x97973000 C:\Windows\system32\DRIVERS\tunnel.sys 135168 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x921CE000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0x98F8D000 C:\Windows\system32\DRIVERS\mf.sys 131072 bytes (Microsoft Corporation, Multifunction Enumerator)
0x9081F000 C:\Windows\system32\DRIVERS\cdrom.sys 126976 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x98F59000 C:\Windows\system32\DRIVERS\HDAudBus.sys 126976 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x90895000 C:\Windows\system32\drivers\N360\0403000.005\Ironx86.SYS 126976 bytes (Symantec Corporation, Iron Driver)
0x909D3000 C:\Windows\system32\DRIVERS\pacer.sys 126976 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x9F4D0000 C:\Windows\System32\cdd.dll 122880 bytes (Microsoft Corporation, Canonical Display Driver)
0x97B52000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0x9A400000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0x945A5000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 110592 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x90800000 C:\Windows\system32\DRIVERS\serial.sys 106496 bytes (Microsoft Corporation, Serial Device Driver)
0x9A41B000 C:\Windows\system32\drivers\WudfPf.sys 106496 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0x9451C000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x9A54C000 C:\Windows\system32\drivers\drmk.sys 102400 bytes (Microsoft Corporation, Microsoft Trusted Audio Drivers)
0x97BDF000 C:\Windows\System32\Drivers\dfsc.sys 98304 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x98FBA000 C:\Windows\system32\DRIVERS\i8042prt.sys 98304 bytes (Microsoft Corporation, i8042 Port Driver)
0x9A483000 C:\Windows\system32\DRIVERS\NmPar.sys 98304 bytes (Windows ® Codename Longhorn DDK provider, Parallel Port Driver)
0x9A3B8000 C:\Windows\system32\DRIVERS\rasl2tp.sys 98304 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0x99A00000 C:\Windows\system32\DRIVERS\raspppoe.sys 98304 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x9A49B000 C:\Windows\system32\DRIVERS\nmserial.sys 94208 bytes (Windows ® Codename Longhorn DDK provider, Serial Device Driver)
0x99A18000 C:\Windows\system32\DRIVERS\raspptp.sys 94208 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x979A6000 C:\Windows\system32\DRIVERS\rassstp.sys 94208 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x908CC000 C:\Windows\system32\DRIVERS\tdx.sys 94208 bytes (Microsoft Corporation, TDI Translation Driver)
0x9A5CD000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8B78E000 C:\Windows\System32\drivers\mountmgr.sys 90112 bytes (Microsoft Corporation, Mount Point Manager)
0x9219B000 C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.1.0.32\Definitions\VirusDefs\20110112.039\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0x8B9E3000 C:\Windows\System32\Drivers\ksecdd.sys 77824 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x94484000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x97A21000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x9A3A6000 C:\Windows\system32\DRIVERS\AgileVpn.sys 73728 bytes (Microsoft Corporation, RAS Agile Vpn Miniport Call Manager)
0x97994000 C:\Windows\system32\DRIVERS\intelppm.sys 73728 bytes (Microsoft Corporation, Processor Device Driver)
0x94535000 C:\Windows\System32\drivers\mpsdrv.sys 73728 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x8BC08000 C:\Windows\system32\DRIVERS\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x9780B000 C:\Windows\System32\Drivers\dump_dumpfve.sys 69632 bytes
0x8B876000 C:\Windows\system32\drivers\fileinfo.sys 69632 bytes (Microsoft Corporation, FileInfo Filter Driver)
0x9A4BC000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x8B70D000 C:\Windows\System32\drivers\partmgr.sys 69632 bytes (Microsoft Corporation, Partition Management Driver)
0x8B48B000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x9781C000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x8BDE9000 C:\Windows\System32\Drivers\mup.sys 65536 bytes (Microsoft Corporation, Multiple UNC Provider Driver)
0x94474000 C:\Windows\system32\DRIVERS\ndisuio.sys 65536 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x97A34000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Remote Desktop Server Driver)
0x8B71E000 C:\Windows\system32\DRIVERS\volmgr.sys 65536 bytes (Microsoft Corporation, Volume Manager Driver)
0x98F7E000 C:\Windows\system32\DRIVERS\L1E62x86.sys 61440 bytes (Atheros Communications, Inc., Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller(NDIS6.20))
0x945D8000 C:\Windows\system32\drivers\npf.sys 61440 bytes (CACE Technologies, Inc., npf.sys (NT5/6 x86) Kernel Driver)
0x98F4A000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x978B9000 C:\Windows\system32\DRIVERS\blbdrive.sys 57344 bytes (Microsoft Corporation, BLB Drive Driver)
0x909F2000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x908BE000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8B780000 C:\Windows\system32\DRIVERS\PCIIDEX.SYS 57344 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0x8BA61000 C:\Windows\System32\drivers\pcw.sys 57344 bytes (Microsoft Corporation, Performance Counters for Windows Driver)
0x979F1000 C:\Windows\system32\DRIVERS\umbus.sys 57344 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x8B671000 C:\Windows\system32\drivers\WDFLDR.SYS 57344 bytes (Microsoft Corporation, Kernel Mode Driver Framework Loader)
0x9A399000 C:\Windows\system32\DRIVERS\CompositeBus.sys 53248 bytes (Microsoft Corporation, Multi-Transport Composite Bus Enumerator)
0x9A5EE000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x98FD2000 C:\Windows\system32\DRIVERS\kbdclass.sys 53248 bytes (Microsoft Corporation, Keyboard Class Driver)
0x98FDF000 C:\Windows\system32\DRIVERS\mouclass.sys 53248 bytes (Microsoft Corporation, Mouse Class Driver)
0xA38F7000 C:\Windows\System32\drivers\tcpipreg.sys 53248 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x921EF000 C:\Windows\System32\drivers\watchdog.sys 53248 bytes (Microsoft Corporation, Watchdog Driver)
0x97B6F000 C:\Windows\System32\drivers\discache.sys 49152 bytes (Microsoft Corporation, System Indexer/Cache Driver)
0x921C2000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x97800000 C:\Windows\System32\Drivers\dump_dumpata.sys 45056 bytes
0x98FAD000 C:\Windows\system32\DRIVERS\fdc.sys 45056 bytes (Microsoft Corporation, Floppy Disk Controller Driver)
0x9A5E3000 C:\Windows\system32\DRIVERS\monitor.sys 45056 bytes (Microsoft Corporation, Monitor Driver)
0x92018000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x9A3D0000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x908E3000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x98EF4000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x8B702000 C:\Windows\system32\DRIVERS\vdrvroot.sys 45056 bytes (Microsoft Corporation, Virtual Drive Root Enumerator)
0x9A565000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x9A4B2000 C:\Windows\system32\DRIVERS\flpydisk.sys 40960 bytes (Microsoft Corporation, Floppy Driver)
0x97A8F000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0x97A85000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0x98FF6000 C:\Windows\system32\DRIVERS\rdpbus.sys 40960 bytes (Microsoft Corporation, Microsoft RDP Bus Device driver)
0xA38CC000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0x98FEC000 C:\Windows\system32\DRIVERS\serenum.sys 40960 bytes (Microsoft Corporation, Serial Port Enumerator)
0x908B4000 C:\Windows\system32\drivers\N360\0403000.005\SRTSPX.SYS 40960 bytes (Symantec Corporation, Symantec AutoProtect)
0xA39A4000 C:\Windows\system32\DRIVERS\WSDPrint.sys 40960 bytes (Microsoft Corporation, Web Services Print Device Driver)
0x8B7D0000 C:\Windows\system32\DRIVERS\amdxata.sys 36864 bytes (Advanced Micro Devices, Storage Filter Driver)
0xB7472000 C:\Windows\system32\DRIVERS\asyncmac.sys 36864 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0x8B7A4000 C:\Windows\system32\DRIVERS\atapi.sys 36864 bytes (Microsoft Corporation, ATAPI IDE Miniport Driver)
0x9A435000 C:\Windows\System32\Drivers\dump_atapi.sys 36864 bytes
0x8BA6F000 C:\Windows\System32\Drivers\Fs_Rec.sys 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0xB747B000 C:\Windows\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0x9F4A0000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x8BD99000 C:\Windows\system32\DRIVERS\vmstorfl.sys 36864 bytes (Microsoft Corporation, Virtual Storage Filter Driver)
0x8B6C7000 C:\Windows\system32\DRIVERS\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8B49C000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x8BC00000 C:\Windows\System32\drivers\hwpolicy.sys 32768 bytes (Microsoft Corporation, Hardware Policy Driver)
0x80BCC000 C:\Windows\system32\kdcom.dll 32768 bytes (Microsoft Corporation, Serial Kernel Debugger)
0x8B6D0000 C:\Windows\system32\DRIVERS\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x92000000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x92008000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Encoder Miniport)
0x92010000 C:\Windows\system32\drivers\rdprefmp.sys 32768 bytes (Microsoft Corporation, RDP Reflector Driver Miniport)
0x8BDE1000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x921BB000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x921B4000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0x8B779000 C:\Windows\system32\DRIVERS\pciide.sys 28672 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0x92023000 C:\Windows\system32\DRIVERS\wfplwf.sys 28672 bytes (Microsoft Corporation, WFP NDIS 6.20 Lightweight Filter Driver)
0x8BC19000 C:\Windows\System32\Drivers\crlscsi.SYS 24576 bytes (Corel Corporation, NT Kernel Driver)
0x98F78000 C:\Windows\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0x921AF000 C:\Windows\system32\SAVRKBootTasks.sys 20480 bytes (Sophos Plc, Sophos boot tasks for Windows 2000)
0x98FB8000 C:\Windows\system32\DRIVERS\ASACPI.sys 8192 bytes (-, ATK0110 ACPI Utility)
0x98E00000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
==============================================
>Stealth
==============================================


Nothing detected :(

#6 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,247 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:04:15 AM

Posted 20 January 2011 - 03:21 AM

Hello again, at least no rootkits detected. :)

COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#7 1horn44

1horn44
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 20 January 2011 - 12:42 PM

OK. I got Norton 360 turned off (I think) and ran it

Attached Files



#8 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,247 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:04:15 AM

Posted 20 January 2011 - 12:57 PM

Hello again,


MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#9 1horn44

1horn44
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 21 January 2011 - 06:38 PM

Hi Elise,
Sorry for the delay... We had a big snowstorm here and I got kinda tied up dealing with that.

I ran MBAM and it found 1 infected file. I removed it and it asked to re-boot so I did.
Here is the Log.

I hope you are blessed and I really want to thank you for helping me.
I still can't run Thunderbird???
I hope you have some more ideas about what to do. :whistle:


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5566

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

1/21/2011 6:29:06 PM
mbam-log-2011-01-21 (18-29-06).txt

Scan type: Full scan (A:\|C:\|D:\|E:\|F:\|)
Objects scanned: 553269
Time elapsed: 1 hour(s), 41 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
f:\documents and settings\all users\documents\rfk-temp\Genuine\Genuine\Vista.exe (Worm.VB) -> Quarantined and deleted successfully.

#10 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,247 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:04:15 AM

Posted 22 January 2011 - 04:14 AM

Did you try to reinstall Thunderbird and if so, did that change anything?

Try also disabling Norton and afterwards see if you notice any change.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#11 1horn44

1horn44
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 22 January 2011 - 06:34 PM

HI Elise

I uninstalled thunderbird and re-installed it.
this is the message I get: Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system.

Norton 360 still reports 22 risks it cannot remove including Infostealer.Banker.C (file attached)

My wife (this is her computer) said she is still having problems.
The main problem though is why in the world Thunderbird won't run and why does Norton 360 keep finding
threats it cannot remove?

I suspect that the risks Norton 360 is finding are embedded in her email and so they can't be removed by Norton. This is just theory on my part. All her problems seem to stem (or are related to ) email

please advise me on the next step... :whistle:
thanks
Richard

Attached Files



#12 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,247 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:04:15 AM

Posted 23 January 2011 - 02:39 AM

Is there a way you can have Norton show the filenames of the detected items? If so, can you copy/paste them for me?

Try to disable Norton and see if Thunderbird works then. That way we can see if Norton indeed is related to the mail problem.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#13 1horn44

1horn44
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:08:15 PM

Posted 24 January 2011 - 09:39 PM

Elise,

I want to thank you for all your time and efforts.
I turned Norton off but it still didn't work.
My wife needs her computer so we are going to let our son work on it so you can close this case (file).
thanks for your help and patience... you people at BleepingComputer are the best.
sincerely
Richard

#14 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 61,247 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:04:15 AM

Posted 25 January 2011 - 05:46 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users