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Do I have the Search engine virus?


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3 replies to this topic

#1 andyt5528

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Posted 10 January 2011 - 10:32 PM

I've tried everything I can and I have not been able to solve this problem. I'm hoping someone here can help me.

I'm having a virus problem. I have no idea how I got it but I do. Here's the symptoms I have:

I'm seeing constant errors with Internet Explorer and scvhost. Sometimes I'm getting them for Firefox, as well. They either say that there's a referenced memory problem or it just says there's an Application Error and the program has to shut down.

I'm also having issues with when my computer times out and it locks. The screen to log back in does not appear (I can't see the screen to use CTRL+ALT+Delete).

Additionally if I try to shutdown or restart it does not complete the action. It typically hangs somewhere and doesn't finish.

Finally I'm having issues with search engines. When I run a search the results appear but when I click on any of the links I'm redirected to some other sites.

I've had this issue in the past and the only way I could get rid of it was to reimage the machine. I don't want to do that and hoping someone here can help me prevent that.

I've done some research and tried many different things to solve this. I've run scan and fixes with Spybot, Adaware, Malware Malbytes, CCleaner, Norton, McAfee, Hijack This, and finally, ComboFix but none of these has either fixed or detected the problem. Maybe I'm not using them right, maybe I'm not using them in the correct order... whatever it is, I still am having these problems.

I'd appreciate any help anyone can give me. Thanks.

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#2 boopme

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Posted 11 January 2011 - 01:01 AM

Hello and welcome. we will s=need a deeper look here.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9 which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
Skip the GMER step and instead post the ComboFix log you have.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 andyt5528

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Posted 11 January 2011 - 08:40 AM

Thank you for your reply!

I did as you instructed and posted this reply in the forum you said I should: http://www.bleepingcomputer.com/forums/topic372700.html

The DDS program seemed to run well. Please let me know what to do next. Thanks!

#4 boopme

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Posted 11 January 2011 - 01:05 PM

OK Andy, it will be a couple days but you will be answered. We are very backlogged right now.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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