My CD-Rom is a Lite-On LTR-48327S.
My CD-Rom will not load a disk and my USB shows no files are in it when I plug it in.
I have an internal CD-Rom AND an external CD-Rom.
Both of them do not work on my desktop.
BUT the external one I have does work on my laptop.
When I go into safe mode, all of the drives work perfectly, but none of them work in normal mode.
I have tried the trick where you remove upper and lower filters in regedit.
I have tried uninstalling the drives, restarting, and reinstalling.
I have updated the drivers.
I have updated windows.
I have disabled and re-enabled the drives multiple times.
I have tried using Microsoft Fix It Troubleshooting Tool.
I have used CCleaner and other tools.
I have already gotten rid of any viruses.
I have tried all the manual troubleshooting suggestions from Microsoft.
I do not know what else to do. Can any1 help?
Edited by elvy, 10 January 2011 - 09:46 PM.