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Computer running very slow


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#1 heasmi

heasmi

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Posted 10 January 2011 - 05:48 PM

I hope I'm posting in the right forum ! I downloaded Hijack This was wanting to post my log file here to get some help but I can't even get that far...yet. I get this after running the scan : Cannot find the c:\ProgramFiles(x86)\TrendMicro\HiJackThis\hijackthis.log file. I tried uninstalling and reinstalling the program but that didn't do a thing. I appreciate any help I can get so I can get on the track to fixing my slow computer issues. Thank you.

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#2 Orange Blossom

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Posted 12 January 2011 - 08:10 PM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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