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Malware Removal Assistance

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2 replies to this topic

#1 saquish


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Posted 10 January 2011 - 05:37 PM

Hello. I am seeking guidance in removing a very stubborn malware infection on my Dell laptop. I have been reading many of the posts on this site of similar cases. Anyway here are some details:

(1) Ran SAS a couple days ago and it found a few infected files and/or HKEYs (but I cannot locate any log files right now)
(2) I have run Defogger and disabled the CD emulation drivers.
(3) I ran DDS in safe mode and generated the required files.
(4) GMER ran twice only to bomb out after a couple hours of scanning...so no result there.
(5) I have run Malwarebytes a few times - the program found two trojans and one infected registry key, however, when I attempted to close program and restart the machine froze on me and I did a manual "off". I just ran Malwarebytes this afternoon in regular mode (with popups coming in regularly) and it failed to find anything. But still very infected.
(6) I ran Hijack this and have the log file.

I have used Combofix before when I got nailed with a Google-Redirect virus and it did fix the problem. But I want to post my issues here first to see if other avenues to fix this would be more prudent. I am attaching the DDS files and the MBAM log.

Thanks very much for any assistance anyone can provide!

Attached Files

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#2 saquish

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Posted 11 January 2011 - 10:03 AM

I seemed to have fixed my problem by applying hijackthis, carefully removing some bad registry files, then quickly running an updated version of Malwarebytes in regular mode.

What a relief - for now anyway.

#3 Orange Blossom

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Posted 12 January 2011 - 05:07 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

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