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Rock Mobile Disk


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#1 ljmeese

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Posted 09 January 2011 - 06:23 PM

I have a 1000 gb Rock Mobile Disk external hard drive that I use to back up my Dell XPS M140 laptop. It has worked fine for a year and a half. About a week ago, it stopped showing up in my list of disk drives. The power light is green but when I tried yesterday to access the disk because it did show up, I got a message to format the disk. When I tried that, I got a message to insert a disk into drive E:. I have been reading some forums and now realize this wasn't a great external hard drive to buy because there are overheating problems and also that Rock is not a manufacturer. They actually buy disk drives and refurbish a lot of them, then put them in their own cases. Is there any way for me to see if I just need to test, remap the disk drive or tell if it is just plain dead?

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

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#2 hamluis

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Posted 09 January 2011 - 07:01 PM

If it can be easily done....remove the drive from the enclosure, attach it directly to a system and then run the appropriate hard drive diagnostic on it.

If unable to determine the manufacturer of the drive, disregard above.

You can take a look in Device Manager...and see the model number of the drive (and the true manufacturer) when the drive is attached directly to the motherboard.

Free Hard Drive Testing Tools - Hard Drive Diagnostics - http://pcsupport.about.com/od/toolsofthetrade/tp/tophddiag.htm

Hard Drive Installation and Diagnostic Tools - http://www.bleepingcomputer.com/forums/topic28744.html

Louis

Edited by hamluis, 09 January 2011 - 07:02 PM.





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