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SCAREWARE issues


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#1 KarenR

KarenR

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Posted 09 January 2011 - 04:27 PM

Sorry but I have to ATTACH GMER log - keeping getting "POST IS TOO LONG"


Have had SCAREWARE issues

After steps taken to resolve scareware issues – have a new and constant Windows balloon alert
"Windows blocked some Startup Programs" am advised to now post here after steps in "Am I Infected" forum Topic referenced is here: http://www.bleepingcomputer.com/forums/topic370194.html ~ OB

attached Summary of my own steps mostly guided
attached is DDS "attach" log
attached GMER LOG


DDS LOG

DDS (Ver_10-12-12.02) - NTFSx86
Run by staples at 14:38:05.25 on 09/01/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_23
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.2.1033.18.1790.961 [GMT -5:00]

AV: avast! Internet Security *Enabled/Updated* {C37D8F93-0602-E43C-40AA-47DAD597F308}
SP: avast! Internet Security *Enabled/Updated* {781C6E77-2038-EBB2-7A1A-7CA8AE10B9B5}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: avast! Internet Security *Enabled* {FB460EB6-4C6D-E564-6BF5-EEEF2B44B473}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\Alwil Software\Avast5\afwServ.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\SMINST\BLService.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\mobsync.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\staples\Downloads\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Presario&pf=cnnb
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Presario&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_ca&c=83&bd=Presario&pf=cnnb
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

================= FIREFOX ===================

FF - ProfilePath - c:\users\staples\appdata\roaming\mozilla\firefox\profiles\t675kg47.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - DAEMON Search
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Kaboodle: {21b88860-5e00-44dd-bdac-fca1f791837e} - %profile%\extensions\{21b88860-5e00-44dd-bdac-fca1f791837e}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension

============= SERVICES / DRIVERS ===============

R0 aswNdis;avast! Firewall NDIS Filter Service;c:\windows\system32\drivers\aswNdis.sys [2011-1-8 12112]
R0 aswNdis2;avast! Firewall Core Firewall Service;c:\windows\system32\drivers\aswNdis2.sys [2011-1-8 189776]
R1 aswFW;avast! TDI Firewall driver;c:\windows\system32\drivers\aswFW.sys [2011-1-8 99792]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-1-8 357968]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-1-8 294352]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-1-8 17744]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-1-8 51280]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2011-1-8 40384]
R2 avast! Firewall;avast! Firewall;c:\program files\alwil software\avast5\afwServ.exe [2011-1-8 119200]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-6-25 361808]
R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-6-25 193840]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-3 42528]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-01-09 01:28:35 357968 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-01-09 01:28:32 99792 ----a-w- c:\windows\system32\drivers\aswFW.sys
2011-01-09 01:26:58 189776 ----a-w- c:\windows\system32\drivers\aswNdis2.sys
2011-01-09 01:26:56 51280 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-01-09 01:26:07 12112 ----a-w- c:\windows\system32\drivers\aswNdis.sys
2011-01-09 01:26:06 38848 ----a-w- c:\windows\avastSS.scr
2011-01-09 01:00:46 -------- d-----w- c:\users\staples\appdata\local\Adobe
2011-01-08 19:54:38 -------- d-----w- c:\progra~2\Alwil Software
2011-01-07 07:13:35 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{faea1b6f-9a55-4c65-8ccf-686f42a6b1d6}\mpengine.dll
2011-01-07 01:12:45 -------- d-----w- c:\progra~2\Kaspersky Lab
2011-01-05 03:18:17 -------- d-----w- c:\program files\ESET
2011-01-05 01:15:44 -------- d-----w- c:\users\staples\appdata\roaming\SUPERAntiSpyware.com
2011-01-05 01:15:44 -------- d-----w- c:\progra~2\SUPERAntiSpyware.com
2011-01-05 01:08:00 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-12-31 00:47:07 -------- d-----w- c:\program files\DAEMON Tools Toolbar
2010-12-30 12:09:39 -------- d-----w- c:\users\staples\appdata\roaming\Malwarebytes
2010-12-30 12:09:12 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-30 12:09:11 -------- d-----w- c:\progra~2\Malwarebytes
2010-12-30 12:09:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-30 12:09:07 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-18 23:08:52 -------- d-----w- c:\users\staples\appdata\local\Readon_Technology
2010-12-18 22:54:35 -------- d-----w- c:\users\staples\appdata\local\Graboid_Inc
2010-12-18 22:54:33 -------- d-----w- c:\users\staples\appdata\local\Graboid
2010-12-18 22:54:29 -------- d-----w- c:\users\staples\appdata\local\Geckofx
2010-12-18 22:51:46 -------- d-----w- c:\program files\VideoLAN
2010-12-18 22:50:49 -------- d-----w- c:\program files\Graboid
2010-12-16 23:36:51 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2010-12-16 07:52:18 603648 ----a-w- c:\windows\system32\schedsvc.dll
2010-12-16 07:52:18 357376 ----a-w- c:\windows\system32\taskschd.dll
2010-12-16 07:52:17 345088 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-12-16 07:52:17 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-12-16 07:52:17 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-12-16 07:26:20 66048 ----a-w- c:\program files\windows mail\wabmig.exe
2010-12-16 07:26:20 515584 ----a-w- c:\program files\windows mail\wab.exe
2010-12-16 07:26:20 33280 ----a-w- c:\program files\windows mail\wabfind.dll
2010-12-16 07:00:53 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-12-16 07:00:52 72704 ----a-w- c:\windows\system32\fontsub.dll
2010-12-16 07:00:52 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-12-16 06:10:49 2037248 ----a-w- c:\windows\system32\win32k.sys
2010-12-16 06:09:44 81920 ----a-w- c:\windows\system32\consent.exe

==================== Find3M ====================

2010-11-29 22:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 22:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-12 23:53:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-10-28 12:56:58 2048 ----a-w- c:\windows\system32\tzres.dll
2010-10-20 17:45:29 833024 ----a-w- c:\windows\system32\wininet.dll
2010-10-20 17:41:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-10-20 16:16:50 389632 ----a-w- c:\windows\system32\html.iec
2010-10-20 15:51:56 1383424 ----a-w- c:\windows\system32\mshtml.tlb
2010-10-19 15:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe

============= FINISH: 14:38:51.74 ===============

Attached Files


Edited by Orange Blossom, 09 January 2011 - 04:53 PM.


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#2 m0le

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Posted 14 January 2011 - 09:57 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

Thanks :thumbup2:
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#3 KarenR

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Posted 15 January 2011 - 07:41 AM

Hello M0le

thank you for your help

Windows did some AUTO updating since this log

Security Update for Windows Vista -

Installation date: ‎12/‎01/‎2011 3:01 AM



Windows Malicious Software Removal Tool - January 2011
Installation date: ‎12/‎01/‎2011 3:03 AM



I will monitor your replies

thanks
Karen

#4 m0le

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Posted 15 January 2011 - 08:13 AM

No rootkit but some nasties appearing in your previous scan logs (thanks for the scan history - nice)

Please run Combofix, this should find anything still hiding

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Comfix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
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#5 KarenR

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Posted 15 January 2011 - 08:24 AM

OK will review your instructions and do

if I have a question I will post

thank you

#6 KarenR

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Posted 15 January 2011 - 09:34 AM

attached Combo fix log

Attached Files



#7 m0le

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Posted 15 January 2011 - 03:10 PM

The Combofix log looks good. Please run ESET's online scan next

  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Leave the top box checked and then check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
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#8 KarenR

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Posted 15 January 2011 - 04:37 PM

yes
will do now

#9 KarenR

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Posted 15 January 2011 - 06:18 PM

hello again

NO THREATS FOUND by ESET


also since the Combofix I am NOT GETTING THE BALLOONS alert about Windows
has blocked programs on start up...YAY!!!!!

can you tell me what I had that Combofix removed?


*note

there was an option in the ADVANCED ESET to select scan software APPLICATIONS
this was not selected - should I do again?

I am also wondering about GRABOID VIDEO I installed in December

Perhaps you all know of it?

GRABOID VIDEO APP is a download on CNET but the movies and TV shows downloaded by the user
are uploaded on a USENET server. Because a lot of people are now watching their movies and TV online - I think it is a good topic for safety instructions?

How can someone scan the movie before downloading?
- or do we download and before running the video file do a scan at that moment?

I will make a donation to your team

I really respect how you all care so much - you are a vital service!

I also want to thank Quiet Man over on the "AM I INFFECTED" forum

Thank you all so much

#10 m0le

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Posted 16 January 2011 - 10:50 AM

also since the Combofix I am NOT GETTING THE BALLOONS alert about Windows
has blocked programs on start up...YAY!!!!!

can you tell me what I had that Combofix removed?


Combofix didn't remove anything but reset some of the permissions that were altered by the malware.

there was an option in the ADVANCED ESET to select scan software APPLICATIONS
this was not selected - should I do again?


Nope. That's fine.

I am also wondering about GRABOID VIDEO I installed in December

Perhaps you all know of it?

How can someone scan the movie before downloading?
- or do we download and before running the video file do a scan at that moment?


I don't know Graboid but they are one of those sort of programs which skim the legal/illegal borders. You can't scan a file before you download it and once it's downloaded it becomes a threat so scanning it then would be too late. This is the same sort of problem that P2P users have to understand.


I really respect how you all care so much - you are a vital service!

I also want to thank Quiet Man over on the "AM I INFFECTED" forum

Thank you all so much


Thanks for your thanks :)

Let's complete the fix...

You're clean. Good stuff! :thumbup2:

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


We Need to Clean Up our Mess
Download and Run OTC

We will now remove the tools we used during this fix using OTC.

  • Download OTC by OldTimer and save it to your desktop.
  • Double click Posted Image icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big Posted Image button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Use and update your AntiVirus Software

You must have a good antivirus. There are plenty to choose from but I personally recommend the free options of Avast and Avira Antivir. If you want to purchase a security program then I recommend any of the following: AVG, Norton, McAfee, Kaspersky and ESET Nod32.

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

Use this next program to check for updates for programs already on your system. Download Security Check by screen317 from here or here.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically, make sure that updates on any that are flagged are carried out as soon as possible

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it KarenR, happy surfing!

Cheers.

m0le
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#11 KarenR

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Posted 16 January 2011 - 10:51 AM

am here

will read and do

thanks

#12 KarenR

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Posted 17 January 2011 - 08:17 AM

M0le

SAS found a new rogue this morning

it is in quarantine

I can't find the how to get the log

Detected Item Description and Information

Listed below is basic information about the detected application/process. This application may not be safe to have on your system.

Summary : Rogue.Pallidium

Company : Unknown/Varies

Description : Unclassified Item - We are currently researching this item to provide more updated information.

Threat Level (1-10) : 5

#13 m0le

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Posted 17 January 2011 - 09:36 AM

This seems to be a false positive. Please rerun SAS and post the log - but I think it's okay :)
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#14 KarenR

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Posted 17 January 2011 - 06:33 PM

OK will do now

#15 KarenR

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Posted 17 January 2011 - 07:59 PM

there is a lot about this Rogue.Pallidium (note the spelling other readers)FALSE POSITIVE on the SAS forum and google

I posted there about what to do
- was not sure if I should RESTORE the purported infected item and then re-scan to get you a log
- logic being if it was removed what good would the log do?
(which at this writing I have not restored it)

will await SAS advice about if this is a common enough issue
(appears to be)




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