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Google redirect problem


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16 replies to this topic

#1 ianlogan123

ianlogan123

  • Members
  • 8 posts
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  • Local time:04:47 PM

Posted 09 January 2011 - 12:53 PM

Hello,

My name is Ian and this is my first post here. I'm very impressed by the assistance that is being offered here and really hope that someone will be able to help me out.

I built my computer 18 months ago and installed XP. I was using Zonealarm (free) and AVG (free), kept them and Windows up to date, and used AVG regularly. In the last few months my computer was slowing down a lot and I bought Norton Internet Security 2010. This showed that there were a lot of viruses and trojans on the computer. After removing these I took out ZA and AVG (this one with much difficulty - revo uninstaller helped here).

Since then I have been having problems with a google redirect virus. In spite of trying a lot of different anti-malware programs (all downloaded through links recommended on this site, so should be safe) I continue to have problems.

Since the computer is >1 year old I decided to reinstall XP, and hopefully also fix the problem with google redirect. I did this yesterday, and completed reformatted the hard drive. It is partitioned into C (XP & programs) and D (files - currently completely empty). I have installed Norton 2010, the microsoft updates, Firefox, Opera, ATI & MSI drivers (from USB stick rather than CD/DVD), MSI Live Update 4, Revo Uninstaller and MS Office 2007. I have also installed Ad-Aware, Malwarebytes' Anti-Malware, SpywareBlaster, Spybot - S&D, SuperAntiSpyware Free, SpywareGuard, Emisoft Anti-Malware and RootkitBuster - can't be too careful! These all came from links in the forum, so I would have thought they are quite safe.

In spite of all this the google redirect virus is still causing problems. About 1 in every 10 google links are taking me to junk sites. Sometimes the page opens in the same tab as google, but more often than not it opens a new tab, "google.co.uk/rdr" appears in the address bar and then I get taken to the junk site. If I close the tab (or go back a page to my google search) and click on the link again the page opens fine (although sometimes "google.co.uk/rdr" appears before opening the page I want). None of the anti-malware tools or Norton can find the problem and I'm getting a bit cheesed off with the problem.

I would really appreciate some help in getting rid of this irritating (?dangerous) problem. I think I've attached everything that the prep guide asked for, but please let me know if there is anything else you need. Many thanks for any help you can offer.

Regards,

Ian

EDIT: Is it possible that there is a problem with my router? Belkin N+ Wireless, but I use it via a wire.




------------------------------------------------------------------------------------


DDS (Ver_10-12-12.02) - NTFSx86
Run by Owner at 16:12:59.51 on 09/01/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.2047.1261 [GMT 0:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled*

============== Running Processes ===============

C:\Program Files\Emsisoft Anti-Malware\a2service.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Internet Security\Engine\17.8.0.5\ccSvcHst.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Documents and Settings\All Users\Application Data\Norton\NUA.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\17.8.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\17.8.0.5\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\17.8.0.5\coIEPlg.dll
uRun: [NortonUpdateAgent] c:\documents and settings\all users\application data\norton\NUA.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1294512077072
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\g0kx9ui7.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\coFFPlgn

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-1-9 64288]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1108000.005\symds.sys [2011-1-9 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1108000.005\symefa.sys [2011-1-9 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\bashdefs\20101123.003\BHDrvx86.sys [2010-11-23 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nis\1108000.005\cchpx86.sys [2011-1-9 501888]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1108000.005\ironx86.sys [2011-1-9 116784]
R2 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2011-1-9 2850296]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 1389400]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\17.8.0.5\ccsvchst.exe [2011-1-9 126392]
R2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
R2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\RUBotSrv.exe [2011-1-9 439632]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-1-8 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\ipsdefs\20110107.002\IDSXpx86.sys [2011-1-8 341944]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-12-3 15264]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\virusdefs\20110108.002\naveng.sys [2011-1-8 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_17.5.0.127\definitions\virusdefs\20110108.002\navex15.sys [2011-1-8 1360760]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-9 136176]
S3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2011-1-9 72808]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2011-1-8 1691480]
S3 FLASHSYS;FLASHSYS;c:\program files\msi\live update 4\lu4\FlashSys.sys [2011-1-8 9216]

=============== Created Last 30 ================

2011-01-09 16:08:37 -------- d-----w- c:\docume~1\owner\applic~1\VSRevoGroup
2011-01-09 16:07:54 -------- d-----w- c:\program files\VS Revo Group
2011-01-09 15:56:12 -------- d-----w- c:\windows\pss
2011-01-09 15:41:41 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2011-01-09 15:18:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-01-09 15:18:21 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-01-09 15:13:53 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-01-09 15:13:53 215920 ----a-w- c:\windows\system32\muweb.dll
2011-01-09 15:13:53 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2011-01-09 15:10:26 33104 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\msonpppr.dll
2011-01-09 15:10:26 32656 ----a-w- c:\windows\system32\msonpmon.dll
2011-01-09 15:06:48 -------- d-----w- c:\windows\SHELLNEW
2011-01-09 15:06:33 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Microsoft Help
2011-01-09 15:01:23 190032 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-01-09 15:01:23 -------- d-----w- c:\documents and settings\owner\log
2011-01-09 15:00:46 -------- d-----w- c:\program files\WinPcap
2011-01-09 15:00:20 -------- d-----w- c:\program files\Trend Micro
2011-01-09 14:20:37 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2011-01-09 14:17:59 501888 ----a-w- c:\windows\system32\drivers\nis\1108000.005\cchpx86.sys
2011-01-09 14:17:59 43696 ----a-w- c:\windows\system32\drivers\nis\1108000.005\srtspx.sys
2011-01-09 14:17:59 361904 ----a-w- c:\windows\system32\drivers\nis\1108000.005\symtdi.sys
2011-01-09 14:17:59 339504 ----a-w- c:\windows\system32\drivers\nis\1108000.005\symtdiv.sys
2011-01-09 14:17:59 328752 ----a-r- c:\windows\system32\drivers\nis\1108000.005\symds.sys
2011-01-09 14:17:59 325680 ----a-w- c:\windows\system32\drivers\nis\1108000.005\srtsp.sys
2011-01-09 14:17:59 173104 ----a-w- c:\windows\system32\drivers\nis\1108000.005\symefa.sys
2011-01-09 14:17:59 116784 ----a-w- c:\windows\system32\drivers\nis\1108000.005\ironx86.sys
2011-01-09 14:17:49 -------- d-----w- c:\windows\system32\drivers\nis\1108000.005
2011-01-09 13:43:07 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-01-09 13:43:05 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-01-09 13:41:13 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Sunbelt Software
2011-01-09 13:39:36 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Temp
2011-01-09 13:39:28 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Google
2011-01-09 13:39:25 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{2162CCC0-3A5F-4887-B51F-CE5F195B3620}
2011-01-09 13:39:15 -------- d-----w- c:\program files\Lavasoft
2011-01-09 12:38:23 -------- d-----w- c:\docume~1\owner\applic~1\SUPERAntiSpyware.com
2011-01-09 12:38:23 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-09 12:38:02 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-09 12:24:27 -------- d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2011-01-09 12:24:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-09 12:24:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-01-09 12:24:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-09 12:24:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-09 11:58:52 -------- d-----w- c:\program files\SpywareGuard
2011-01-09 11:49:40 118784 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2011-01-09 11:49:40 1071088 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2011-01-09 11:49:39 -------- d-----w- c:\program files\SpywareBlaster
2011-01-09 11:21:56 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Mozilla
2011-01-08 20:29:39 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\LogiShrd
2011-01-08 20:24:32 53248 ----a-r- c:\docume~1\owner\applic~1\microsoft\installer\{3ee9bcae-e9a9-45e5-9b1c-83a4d357e05c}\ARPPRODUCTICON.exe
2011-01-08 20:24:21 -------- d-----w- c:\windows\system32\logishrd
2011-01-08 20:24:08 -------- d-----w- c:\program files\common files\LWS
2011-01-08 20:13:45 0 ----a-w- c:\windows\ativpsrm.bin
2011-01-08 19:58:18 -------- d-sh--w- c:\documents and settings\owner\PrivacIE
2011-01-08 19:45:31 -------- d-sh--w- c:\documents and settings\owner\IETldCache
2011-01-08 19:37:48 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2011-01-08 19:37:20 -------- d-----w- c:\windows\ie8updates
2011-01-08 19:37:14 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-01-08 19:37:14 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-01-08 19:37:14 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-01-08 19:37:14 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-01-08 19:37:14 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-01-08 19:37:14 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-01-08 19:37:14 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-01-08 19:36:17 -------- dc-h--w- c:\windows\ie8
2011-01-08 18:55:36 293376 ------w- c:\windows\system32\browserchoice.exe
2011-01-08 18:55:00 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2011-01-08 18:50:32 2189952 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2011-01-08 18:50:32 2146304 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2011-01-08 18:50:31 2024448 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2011-01-08 18:50:19 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-01-08 18:49:04 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2011-01-08 18:49:04 272128 ------w- c:\windows\system32\drivers\bthport.sys
2011-01-08 18:44:07 26144 ----a-w- c:\windows\system32\spupdsvc.exe
2011-01-08 18:44:07 -------- d-----w- c:\windows\system32\PreInstall
2011-01-08 18:44:05 -------- d--h--w- c:\windows\$hf_mig$
2011-01-08 18:41:59 21728 ----a-w- c:\windows\system32\wucltui.dll.mui
2011-01-08 18:41:58 17632 ----a-w- c:\windows\system32\wuaueng.dll.mui
2011-01-08 18:41:58 15072 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2011-01-08 18:41:58 15064 ----a-w- c:\windows\system32\wuapi.dll.mui
2011-01-08 18:41:58 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-01-08 18:41:13 -------- d-sh--w- c:\documents and settings\owner\UserData
2011-01-08 18:15:19 81936 ----a-w- c:\windows\system32\RtNicProp32.dll
2011-01-08 18:15:19 273512 ----a-w- c:\windows\system32\drivers\Rtenicxp.sys
2011-01-08 18:15:19 102416 ----a-w- c:\windows\system32\RTNUninst32.dll
2011-01-08 18:10:19 -------- d-----w- c:\windows\system32\Lang
2011-01-08 18:09:10 -------- d-----w- c:\windows\system32\RTCOM
2011-01-08 18:09:01 84584 ----a-w- c:\windows\SOUNDMAN.EXE
2011-01-08 18:09:01 359016 ----a-w- c:\windows\vncutil.exe
2011-01-08 18:09:00 9721960 ----a-w- c:\windows\RTLCPL.EXE
2011-01-08 18:09:00 891496 ----a-w- c:\windows\system32\RTSndMgr.CPL
2011-01-08 18:09:00 6088296 ----a-w- c:\windows\system32\drivers\RtkHDAud.sys
2011-01-08 18:09:00 1833576 ----a-w- c:\windows\SkyTel.exe
2011-01-08 18:09:00 1489512 ----a-w- c:\windows\RtlUpd.exe
2011-01-08 18:06:53 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-01-08 18:06:53 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-01-08 18:06:53 -------- d-----w- c:\program files\Symantec
2011-01-08 18:06:53 -------- d-----w- c:\program files\common files\Symantec Shared
2011-01-08 18:06:33 -------- d-----w- c:\windows\system32\drivers\NIS
2011-01-08 18:06:31 -------- d-----w- c:\program files\Norton Internet Security
2011-01-08 18:06:30 -------- d-----w- c:\docume~1\alluse~1\applic~1\Norton
2011-01-08 18:04:36 -------- d-----w- c:\program files\NortonInstaller
2011-01-08 18:04:36 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2011-01-08 18:01:02 -------- d-----w- c:\windows\system32\ReinstallBackups
2011-01-08 18:01:01 53248 ----a-w- c:\windows\system32\CSVer.dll
2011-01-08 17:59:39 -------- d-----w- c:\program files\MSI

==================== Find3M ====================

2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-10 02:49:26 539232 ----a-w- c:\windows\system32\LVUI2RC.dll
2010-11-10 02:49:02 543328 ----a-w- c:\windows\system32\LVUI2.dll
2010-11-10 02:47:28 195168 ----a-w- c:\windows\system32\lvci13101216.dll
2010-11-10 02:47:14 416352 ----a-w- c:\windows\system32\lvcodec2.dll
2010-11-10 02:45:32 102744 ----a-w- c:\windows\system32\LogiDPPApp.exe
2010-11-10 02:45:30 10871128 ----a-w- c:\windows\system32\LogiDPP.dll
2010-11-10 02:45:20 316248 ----a-w- c:\windows\system32\DevManagerCore.dll
2010-11-10 02:32:16 38238 ----a-w- c:\windows\system32\Repository.reg
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ------w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-05 05:05:35 81920 ------w- c:\windows\system32\ieencode.dll
2010-11-03 12:25:54 385024 ------w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-27 03:17:32 16330752 ----a-w- c:\windows\system32\atioglxx.dll
2010-10-27 03:10:48 57344 ----a-w- c:\windows\system32\aticalrt.dll
2010-10-27 03:10:38 53248 ----a-w- c:\windows\system32\aticalcl.dll
2010-10-27 03:09:30 4489216 ----a-w- c:\windows\system32\aticaldd.dll
2010-10-27 03:03:00 311296 ----a-w- c:\windows\system32\atiiiexx.dll
2010-10-27 02:51:32 3958784 ----a-w- c:\windows\system32\ati3duag.dll
2010-10-27 02:50:50 450560 ----a-w- c:\windows\system32\ATIDEMGX.dll
2010-10-27 02:49:50 301056 ----a-w- c:\windows\system32\ati2dvag.dll
2010-10-27 02:48:14 393216 ----a-w- c:\windows\system32\atiok3x2.dll
2010-10-27 02:36:10 2671744 ----a-w- c:\windows\system32\ativvaxx.dll
2010-10-27 02:30:48 212992 ----a-w- c:\windows\system32\atipdlxx.dll
2010-10-27 02:30:34 155648 ----a-w- c:\windows\system32\Oemdspif.dll
2010-10-27 02:30:26 26112 ----a-w- c:\windows\system32\Ati2mdxx.exe
2010-10-27 02:30:18 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2010-10-27 02:30:06 159744 ----a-w- c:\windows\system32\ati2evxx.dll
2010-10-27 02:28:34 614400 ----a-w- c:\windows\system32\ati2evxx.exe
2010-10-27 02:27:04 53248 ----a-w- c:\windows\system32\ATIDDC.DLL
2010-10-27 02:26:18 143360 ----a-w- c:\windows\system32\atiapfxx.exe
2010-10-27 02:22:32 651264 ----a-w- c:\windows\system32\atikvmag.dll
2010-10-27 02:20:32 64512 ----a-w- c:\windows\system32\atimpc32.dll
2010-10-27 02:20:32 64512 ----a-w- c:\windows\system32\amdpcom32.dll
2010-10-27 02:20:32 196608 ----a-w- c:\windows\system32\atiadlxx.dll
2010-10-27 02:20:14 17408 ----a-w- c:\windows\system32\atitvo32.dll
2010-10-27 02:14:34 704512 ----a-w- c:\windows\system32\ati2cqag.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

============= FINISH: 16:13:44.82 ===============

Attached Files


Edited by ianlogan123, 09 January 2011 - 01:14 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Gender:Male
  • Location:Puerto rico
  • Local time:12:47 PM

Posted 14 January 2011 - 03:27 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.


We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.


In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply





Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

  • In your next post I need the following

  • .logs from DDS
  • log from RKUnHooker
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 ianlogan123

ianlogan123
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  • Members
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  • Local time:04:47 PM

Posted 14 January 2011 - 07:09 PM

Hi Gringo,

Many thanks for replying. I really appreciate it.

I found some of the instructions a little unclear WRT what should be copy and pasted, and what should be attached, so I have done both. Please tell me if I do anything wrong.

In the last week the internet has felt a little slower than before (?due to running Ad-Aware). Google still opens in a new tab and redirects from time-to-time (maybe 1 in 10). When I click on certain 'safe' links a new window linking to google-analytics opens before redirecting me to a trash site (i.e. in this forum I can click on my profile and this opens a new window).

All AV/MW scans are showing up clean in the last week.

Here are the logs.

DDS first:


DDS (Ver_10-12-12.02) - NTFSx86
Run by Owner at 23:35:16.39 on 14/01/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.2047.1189 [GMT 0:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled*

============== Running Processes ===============

C:\Program Files\Emsisoft Anti-Malware\a2service.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SpywareGuardDLBLOCK.CBrowserHelper: {4a368e80-174f-4872-96b5-0b27ddd11db2} - c:\program files\spywareguard\dlprotect.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.5.0.125\ips\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.5.0.125\coIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\spywar~1.lnk - c:\program files\spywareguard\sgmain.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1294512077072
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SEH: SpywareGuard.Handler: {81559c35-8464-49f7-bb0e-07a383bef910} - c:\program files\spywareguard\spywareguard.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\g0kx9ui7.default\
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\mozilla firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\coFFPlgn

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-1-9 64288]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1205000.07d\SymDS.sys [2011-1-12 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1205000.07d\SymEFA.sys [2011-1-12 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\bashdefs\20101123.003\BHDrvx86.sys [2011-1-12 691248]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1205000.07d\Ironx86.sys [2011-1-12 136312]
R2 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\program files\emsisoft anti-malware\a2service.exe [2011-1-9 2850296]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 1402272]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.5.0.125\ccSvcHst.exe [2011-1-12 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-1-8 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\ipsdefs\20110113.001\IDSXpx86.sys [2011-1-14 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\virusdefs\20110114.009\NAVENG.SYS [2011-1-14 86008]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.5.0.125\definitions\virusdefs\20110114.009\NAVEX15.SYS [2011-1-14 1360760]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-9 136176]
S2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\RUBotSrv.exe [2011-1-9 439632]
S3 a2acc;a2acc;c:\program files\emsisoft anti-malware\a2accx86.sys [2011-1-9 72808]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [2011-1-8 1691480]

=============== Created Last 30 ================

2011-01-13 22:07:05 26600 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2011-01-13 22:07:05 107368 ----a-w- c:\windows\system32\GEARAspi.dll
2011-01-13 22:05:47 41984 ----a-w- c:\windows\system32\drivers\usbaapl.sys
2011-01-13 22:05:47 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-01-13 22:05:35 -------- d-----w- c:\program files\Bonjour
2011-01-13 22:05:01 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Apple Computer
2011-01-12 08:05:58 652336 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\SymEFA.sys
2011-01-12 08:05:58 509560 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\srtsp.sys
2011-01-12 08:05:58 50168 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\srtspx.sys
2011-01-12 08:05:58 368248 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\symtdi.sys
2011-01-12 08:05:58 340016 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\SymDS.sys
2011-01-12 08:05:58 330360 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\symtdiv.sys
2011-01-12 08:05:58 295032 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\symnets.sys
2011-01-12 08:05:58 136312 ----a-r- c:\windows\system32\drivers\nis\1205000.07d\Ironx86.sys
2011-01-12 08:05:47 -------- d-----w- c:\windows\system32\drivers\nis\1205000.07D
2011-01-11 02:52:05 6912 ----a-w- c:\windows\nvoclock.sys
2011-01-11 02:52:05 53248 ----a-w- c:\windows\Nvgpio.dll
2011-01-11 02:52:05 499712 ----a-w- c:\windows\msvcp71.dll
2011-01-11 02:52:05 421888 ----a-w- c:\windows\nvsulib.dll
2011-01-11 02:52:05 348160 ----a-w- c:\windows\msvcr71.dll
2011-01-11 02:52:05 217088 ----a-w- c:\windows\NVGfxOgl.dll
2011-01-11 02:52:05 18216 ----a-w- c:\windows\nvoclk64.sys
2011-01-11 02:52:05 1622016 ----a-w- c:\windows\NVBenchMarks.dll
2011-01-11 02:52:05 1060864 ----a-w- c:\windows\MFC71.dll
2011-01-11 02:52:04 45056 ----a-w- c:\windows\NTuneGpu.dll
2011-01-11 02:52:04 380928 ----a-w- c:\windows\ntuneoem.dll
2011-01-11 02:52:04 28672 ----a-w- c:\windows\AutoTuneScript.dll
2011-01-10 22:09:46 -------- d-----r- c:\docume~1\owner\applic~1\Brother
2011-01-10 00:57:47 -------- d-----r- c:\program files\Skype
2011-01-10 00:25:14 -------- d-----w- c:\docume~1\alluse~1\applic~1\Trend Micro
2011-01-10 00:14:37 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-01-10 00:14:37 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-01-10 00:14:37 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-01-09 23:13:36 44024 ----a-r- c:\windows\system32\drivers\SymIM.sys
2011-01-09 22:55:17 -------- d-sh--w- c:\documents and settings\owner\IECompatCache
2011-01-09 21:37:31 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Adobe
2011-01-09 16:08:37 -------- d-----w- c:\docume~1\owner\applic~1\VSRevoGroup
2011-01-09 16:07:54 -------- d-----w- c:\program files\VS Revo Group
2011-01-09 15:56:12 -------- d-----w- c:\windows\pss
2011-01-09 15:41:41 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2011-01-09 15:18:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-01-09 15:18:21 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-01-09 15:13:53 274288 ----a-w- c:\windows\system32\mucltui.dll
2011-01-09 15:13:53 215920 ----a-w- c:\windows\system32\muweb.dll
2011-01-09 15:13:53 16736 ----a-w- c:\windows\system32\mucltui.dll.mui
2011-01-09 15:10:26 33104 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\msonpppr.dll
2011-01-09 15:10:26 32656 ----a-w- c:\windows\system32\msonpmon.dll
2011-01-09 15:06:48 -------- d-----w- c:\windows\SHELLNEW
2011-01-09 15:06:33 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Microsoft Help
2011-01-09 15:01:23 190032 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2011-01-09 15:01:23 -------- d-----w- c:\documents and settings\owner\log
2011-01-09 15:00:20 -------- d-----w- c:\program files\Trend Micro
2011-01-09 14:20:37 -------- d-----w- c:\program files\Emsisoft Anti-Malware
2011-01-09 13:43:07 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2011-01-09 13:43:05 98392 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-01-09 13:41:13 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Sunbelt Software
2011-01-09 13:39:36 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Temp
2011-01-09 13:39:28 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Google
2011-01-09 13:39:25 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{2162CCC0-3A5F-4887-B51F-CE5F195B3620}
2011-01-09 13:39:15 -------- d-----w- c:\program files\Lavasoft
2011-01-09 12:38:23 -------- d-----w- c:\docume~1\owner\applic~1\SUPERAntiSpyware.com
2011-01-09 12:38:23 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2011-01-09 12:38:02 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-01-09 12:24:27 -------- d-----w- c:\docume~1\owner\applic~1\Malwarebytes
2011-01-09 12:24:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-09 12:24:07 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-01-09 12:24:04 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-09 12:24:04 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-01-09 11:58:52 -------- d-----w- c:\program files\SpywareGuard
2011-01-09 11:49:40 118784 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2011-01-09 11:49:40 1071088 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2011-01-09 11:49:39 -------- d-----w- c:\program files\SpywareBlaster
2011-01-09 11:21:56 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Mozilla
2011-01-08 20:29:39 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\LogiShrd
2011-01-08 20:24:32 53248 ----a-r- c:\docume~1\owner\applic~1\microsoft\installer\{3ee9bcae-e9a9-45e5-9b1c-83a4d357e05c}\ARPPRODUCTICON.exe
2011-01-08 20:24:21 -------- d-----w- c:\windows\system32\logishrd
2011-01-08 20:24:08 -------- d-----w- c:\program files\common files\LWS
2011-01-08 20:13:45 0 ----a-w- c:\windows\ativpsrm.bin
2011-01-08 19:58:18 -------- d-sh--w- c:\documents and settings\owner\PrivacIE
2011-01-08 19:45:31 -------- d-sh--w- c:\documents and settings\owner\IETldCache
2011-01-08 19:37:48 7680 -c----w- c:\windows\system32\dllcache\iecompat.dll
2011-01-08 19:37:20 -------- d-----w- c:\windows\ie8updates
2011-01-08 19:37:14 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-01-08 19:37:14 602112 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-01-08 19:37:14 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-01-08 19:37:14 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-01-08 19:37:14 1991680 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-01-08 19:37:14 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-01-08 19:37:14 11080704 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-01-08 19:36:17 -------- dc-h--w- c:\windows\ie8
2011-01-08 18:55:36 293376 ------w- c:\windows\system32\browserchoice.exe
2011-01-08 18:55:00 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2011-01-08 18:50:32 2189952 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2011-01-08 18:50:32 2146304 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2011-01-08 18:50:31 2024448 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2011-01-08 18:50:19 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2011-01-08 18:49:04 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2011-01-08 18:49:04 272128 ------w- c:\windows\system32\drivers\bthport.sys
2011-01-08 18:44:07 26144 ----a-w- c:\windows\system32\spupdsvc.exe
2011-01-08 18:44:07 -------- d-----w- c:\windows\system32\PreInstall
2011-01-08 18:44:05 -------- d--h--w- c:\windows\$hf_mig$
2011-01-08 18:41:59 21728 ----a-w- c:\windows\system32\wucltui.dll.mui
2011-01-08 18:41:58 17632 ----a-w- c:\windows\system32\wuaueng.dll.mui
2011-01-08 18:41:58 15072 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
2011-01-08 18:41:58 15064 ----a-w- c:\windows\system32\wuapi.dll.mui
2011-01-08 18:41:58 -------- d-----w- c:\windows\system32\SoftwareDistribution
2011-01-08 18:41:13 -------- d-sh--w- c:\documents and settings\owner\UserData
2011-01-08 18:15:19 81936 ----a-w- c:\windows\system32\RtNicProp32.dll
2011-01-08 18:15:19 273512 ----a-w- c:\windows\system32\drivers\Rtenicxp.sys
2011-01-08 18:15:19 102416 ----a-w- c:\windows\system32\RTNUninst32.dll
2011-01-08 18:10:19 -------- d-----w- c:\windows\system32\Lang
2011-01-08 18:09:10 -------- d-----w- c:\windows\system32\RTCOM
2011-01-08 18:09:01 84584 ----a-w- c:\windows\SOUNDMAN.EXE
2011-01-08 18:09:01 359016 ----a-w- c:\windows\vncutil.exe
2011-01-08 18:09:00 9721960 ----a-w- c:\windows\RTLCPL.EXE
2011-01-08 18:09:00 891496 ----a-w- c:\windows\system32\RTSndMgr.CPL
2011-01-08 18:09:00 6088296 ----a-w- c:\windows\system32\drivers\RtkHDAud.sys
2011-01-08 18:09:00 1833576 ----a-w- c:\windows\SkyTel.exe
2011-01-08 18:09:00 1489512 ----a-w- c:\windows\RtlUpd.exe
2011-01-08 18:06:53 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-01-08 18:06:53 126512 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-01-08 18:06:53 -------- d-----w- c:\program files\Symantec
2011-01-08 18:06:53 -------- d-----w- c:\program files\common files\Symantec Shared
2011-01-08 18:06:33 -------- d-----w- c:\windows\system32\drivers\NIS
2011-01-08 18:06:31 -------- d-----w- c:\program files\Norton Internet Security
2011-01-08 18:06:30 -------- d-----w- c:\docume~1\alluse~1\applic~1\Norton
2011-01-08 18:04:36 -------- d-----w- c:\program files\NortonInstaller
2011-01-08 18:04:36 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2011-01-08 18:01:02 -------- d-----w- c:\windows\system32\ReinstallBackups
2011-01-08 18:01:01 53248 ----a-w- c:\windows\system32\CSVer.dll
2011-01-08 17:59:39 -------- d-----w- c:\program files\MSI

==================== Find3M ====================

2010-11-29 17:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-10 02:49:26 539232 ----a-w- c:\windows\system32\LVUI2RC.dll
2010-11-10 02:49:02 543328 ----a-w- c:\windows\system32\LVUI2.dll
2010-11-10 02:47:28 195168 ----a-w- c:\windows\system32\lvci13101216.dll
2010-11-10 02:47:14 416352 ----a-w- c:\windows\system32\lvcodec2.dll
2010-11-10 02:45:32 102744 ----a-w- c:\windows\system32\LogiDPPApp.exe
2010-11-10 02:45:30 10871128 ----a-w- c:\windows\system32\LogiDPP.dll
2010-11-10 02:45:20 316248 ----a-w- c:\windows\system32\DevManagerCore.dll
2010-11-10 02:32:16 38238 ----a-w- c:\windows\system32\Repository.reg
2010-11-09 14:52:35 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ------w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-05 05:05:35 81920 ------w- c:\windows\system32\ieencode.dll
2010-11-03 12:25:54 385024 ------w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-27 03:17:32 16330752 ----a-w- c:\windows\system32\atioglxx.dll
2010-10-27 03:10:48 57344 ----a-w- c:\windows\system32\aticalrt.dll
2010-10-27 03:10:38 53248 ----a-w- c:\windows\system32\aticalcl.dll
2010-10-27 03:09:30 4489216 ----a-w- c:\windows\system32\aticaldd.dll
2010-10-27 03:03:00 311296 ----a-w- c:\windows\system32\atiiiexx.dll
2010-10-27 02:51:32 3958784 ----a-w- c:\windows\system32\ati3duag.dll
2010-10-27 02:50:50 450560 ----a-w- c:\windows\system32\ATIDEMGX.dll
2010-10-27 02:49:50 301056 ----a-w- c:\windows\system32\ati2dvag.dll
2010-10-27 02:48:14 393216 ----a-w- c:\windows\system32\atiok3x2.dll
2010-10-27 02:36:10 2671744 ----a-w- c:\windows\system32\ativvaxx.dll
2010-10-27 02:30:48 212992 ----a-w- c:\windows\system32\atipdlxx.dll
2010-10-27 02:30:34 155648 ----a-w- c:\windows\system32\Oemdspif.dll
2010-10-27 02:30:26 26112 ----a-w- c:\windows\system32\Ati2mdxx.exe
2010-10-27 02:30:18 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2010-10-27 02:30:06 159744 ----a-w- c:\windows\system32\ati2evxx.dll
2010-10-27 02:28:34 614400 ----a-w- c:\windows\system32\ati2evxx.exe
2010-10-27 02:27:04 53248 ----a-w- c:\windows\system32\ATIDDC.DLL
2010-10-27 02:26:18 143360 ----a-w- c:\windows\system32\atiapfxx.exe
2010-10-27 02:22:32 651264 ----a-w- c:\windows\system32\atikvmag.dll
2010-10-27 02:20:32 64512 ----a-w- c:\windows\system32\atimpc32.dll
2010-10-27 02:20:32 64512 ----a-w- c:\windows\system32\amdpcom32.dll
2010-10-27 02:20:32 196608 ----a-w- c:\windows\system32\atiadlxx.dll
2010-10-27 02:20:14 17408 ----a-w- c:\windows\system32\atitvo32.dll
2010-10-27 02:14:34 704512 ----a-w- c:\windows\system32\ati2cqag.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

============= FINISH: 23:36:01.03 ===============








Attach log:



UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-12-12.02)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 08/01/2011 12:52:47
System Uptime: 14/01/2011 23:23:10 (0 hours ago)

Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD | | MS-7519
Processor: Intel Pentium III Xeon processor | CPU 1 | 2506/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 50 GiB total, 30.205 GiB free.
D: is FIXED (NTFS) - 248 GiB total, 248.009 GiB free.
E: is Removable
F: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: EPSON Scanner
Device ID: USB\VID_04B8&PID_082E&MI_00\6&4232D46&0&0000
Manufacturer:
Name: EPSON Scanner
PNP Device ID: USB\VID_04B8&PID_082E&MI_00\6&4232D46&0&0000
Service:

Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
Description: Network Controller
Device ID: PCI\VEN_1814&DEV_0401&SUBSYS_900B1799&REV_00\4&31B6CD7&0&28F0
Manufacturer:
Name: Network Controller
PNP Device ID: PCI\VEN_1814&DEV_0401&SUBSYS_900B1799&REV_00\4&31B6CD7&0&28F0
Service:

==== System Restore Points ===================

RP1: 08/01/2011 17:04:34 - System Checkpoint
RP2: 08/01/2011 18:08:56 - Installed Realtek High Definition Audio Driver
RP3: 08/01/2011 18:15:14 - Installed REALTEK GbE & FE Ethernet PCI-E NIC Driver
RP4: 08/01/2011 18:43:52 - Software Distribution Service 3.0
RP5: 08/01/2011 19:00:33 - Software Distribution Service 3.0
RP6: 08/01/2011 20:00:07 - Software Distribution Service 3.0
RP7: 08/01/2011 20:13:21 - Software Distribution Service 3.0
RP8: 09/01/2011 15:06:04 - Installed Microsoft Office Enterprise 2007
RP9: 09/01/2011 15:10:25 - Printer Driver Send To Microsoft OneNote Driver Installed
RP10: 09/01/2011 15:37:11 - Software Distribution Service 3.0
RP11: 09/01/2011 16:06:30 - Restore Operation
RP12: 09/01/2011 19:06:26 - Software Distribution Service 3.0
RP13: 09/01/2011 21:39:06 - Installed Adobe Reader X.
RP14: 10/01/2011 00:14:21 - Installed Java™ 6 Update 23
RP15: 11/01/2011 10:48:59 - System Checkpoint
RP16: 12/01/2011 08:36:27 - Software Distribution Service 3.0
RP17: 13/01/2011 10:42:46 - System Checkpoint
RP18: 13/01/2011 22:06:31 - Installed iTunes

==== Installed Programs ======================

Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
CameraHelperMsi
DualCoreCenter
Emsisoft Anti-Malware 5.1
erLT
Google Chrome
Google Update Helper
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB976002-v5)
iTunes
Java Auto Updater
Java™ 6 Update 23
Liveupdate4
Logitech Vid HD
Logitech Webcam Software
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
Malwarebytes' Anti-Malware
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Software Update for Web Folders (English) 12
Mozilla Firefox (3.6.13)
Norton Internet Security
Opera 11.00
QuickTime
REALTEK GbE & FE Ethernet PCI-E NIC Driver
Realtek High Definition Audio Driver
Revo Uninstaller 1.91
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2289158)
Security Update for 2007 Microsoft Office System (KB2344875)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2345035)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Skype Toolbars
Skypeô 5.0
Spybot - Search & Destroy
SpywareBlaster 4.4
SpywareGuard v2.2
SUPERAntiSpyware
Trend Micro RUBotted 2.0 Beta
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2412171)
Update for Outlook 2007 Junk Email Filter (KB2483110)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 8
WinRAR archiver

==== Event Viewer Messages From Past Week ========

13/01/2011 22:13:30, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 ad26e8c6, parameter3 a944a950, parameter4 00000000.
12/01/2011 16:48:37, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Trend Micro RUBotted Service service to connect.
12/01/2011 16:48:37, error: Service Control Manager [7000] - The Trend Micro RUBotted Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/01/2011 08:09:15, error: Service Control Manager [7023] - The DNS Client service terminated with the following error: No protocol sequences have been registered.
12/01/2011 08:09:15, error: dnscache [11004] - Unable to start DNS Client service. Could not start the Remote Procedure Call (RPC) interface for this service. To correct the problem, you may restart the RPC and DNS Client services. To do so, use the following commands at a command prompt: (1) type "net start rpc" to start the RPC service, and (2) type "net start dnscache" to start the DNS Client service. For specific error code information, see the record data displayed below.

==== End Of File ===========================







Rootkit Unhooker:



RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xAD4F4000 C:\WINDOWS\system32\drivers\RtkHDAud.sys 6340608 bytes (Realtek Semiconductor Corp., Realtek® High Definition Audio Function Driver)
0xF6545000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 5857280 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xACC83000 C:\WINDOWS\system32\DRIVERS\lvuvc.sys 4317184 bytes (Logitech Inc., Logitech USB Video Class Driver)
0xBF220000 C:\WINDOWS\System32\ati3duag.dll 3960832 bytes (ATI Technologies Inc. , ati3duag.dll)
0xBF9C5000 C:\WINDOWS\System32\ativvaxx.dll 2674688 bytes (Advanced Micro Devices, Inc. , Radeon Video Acceleration Universal Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xA8A81000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20110114.009\NAVEX15.SYS 1355776 bytes (Symantec Corporation, AV Engine)
0xBF10C000 C:\WINDOWS\System32\atikvmag.dll 716800 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xBF060000 C:\WINDOWS\System32\ati2cqag.dll 704512 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xAD0A1000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20101123.003\BHDrvx86.sys 704512 bytes (Symantec Corporation, BASH Driver)
0xF71E3000 SYMEFA.SYS 671744 bytes
0xF713F000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xA9206000 C:\WINDOWS\System32\Drivers\NIS\1205000.07D\SRTSP.SYS 544768 bytes (Symantec Corporation, Symantec AutoProtect)
0xAD1C8000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xBF1BB000 C:\WINDOWS\System32\atiok3x2.dll 413696 bytes (Advanced Micro Devices, Inc., Ring 0 x2 component)
0xAD16A000 C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys 385024 bytes (Symantec Corporation, Symantec Eraser Control Driver)
0xF63E6000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xAD397000 C:\WINDOWS\system32\drivers\NIS\1205000.07D\SYMTDI.SYS 364544 bytes (Symantec Corporation, Network Dispatch Driver)
0xAD418000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xAD2F3000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20110113.001\IDSxpx86.sys 360448 bytes (Symantec Corporation, IDS Core Driver)
0xA97F4000 C:\WINDOWS\system32\DRIVERS\srv.sys 360448 bytes (Microsoft Corporation, Server driver)
0xF7299000 SYMDS.SYS 356352 bytes
0xBF012000 C:\WINDOWS\System32\ati2dvag.dll 319488 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xACC3F000 C:\WINDOWS\system32\DRIVERS\lvrs.sys 278528 bytes (Logitech Inc., Logitech Kernel Audio Improvement Filter Driver)
0xF64A3000 C:\WINDOWS\system32\DRIVERS\Rtenicxp.sys 270336 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xA92B3000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xF7358000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xA9964000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7112000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xA8BCC000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xAD238000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xF6509000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0xAD2CB000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xAD371000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xAD34B000 C:\WINDOWS\system32\Drivers\SYMEVENT.SYS 155648 bytes (Symantec Corporation, Symantec Event Library)
0xAD285000 C:\WINDOWS\system32\drivers\NIS\1205000.07D\Ironx86.SYS 147456 bytes (Symantec Corporation, Iron Driver)
0xAE7C0000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xF64E5000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xF646C000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xAD2A9000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xAD263000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF72F0000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7328000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xAD14D000 C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys 118784 bytes (Symantec Corporation, Symantec Eraser Utility Driver)
0xAE7E4000 C:\WINDOWS\system32\drivers\AtiHdmi.sys 106496 bytes (ATI Research Inc., Ati High Definition Audio Function Driver)
0xF70F8000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7310000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xACB5F000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF71CC000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xF6455000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xA9BC1000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xA8A6D000 C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20110114.009\NAVENG.SYS 81920 bytes (Symantec Corporation, AV Engine)
0xF648F000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xF6531000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xAD471000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF7287000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xF7347000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xF6444000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xF7637000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF7687000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7667000 C:\WINDOWS\system32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF7537000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF74D7000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xF7697000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xA9F56000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF7627000 C:\WINDOWS\system32\drivers\usbaudio.sys 61440 bytes (Microsoft Corporation, USB Audio Class Driver)
0xF7547000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF74C7000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF76A7000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF74A7000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF76C7000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF75A7000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xF7677000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7497000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF76B7000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xF7597000 C:\WINDOWS\system32\drivers\NIS\1205000.07D\SRTSPX.SYS 45056 bytes (Symantec Corporation, Symantec AutoProtect)
0xF7487000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF7527000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF76F7000 C:\WINDOWS\system32\DRIVERS\SymIM.sys 40960 bytes (Symantec Corporation, NDIS Intermediate Driver)
0xF76E7000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF74B7000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xF75C7000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF7647000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xF76D7000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xF7587000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xA8EE7000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xF7577000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF787F000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF7887000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xF7817000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xF7867000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF77BF000 C:\DOCUME~1\Owner\LOCALS~1\Temp\mbr.sys 28672 bytes
0xF7707000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF771F000 C:\WINDOWS\system32\DRIVERS\usbprint.sys 28672 bytes (Microsoft Corporation, USB Printer driver)
0xF778F000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF781F000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xF783F000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF7847000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xF788F000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xF780F000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xF786F000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xF776F000 C:\WINDOWS\system32\DRIVERS\LVPr2Mon.sys 20480 bytes (-, -)
0xF7877000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF782F000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7837000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF7827000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF77A7000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xA8C07000 C:\WINDOWS\system32\DRIVERS\asyncmac.sys 16384 bytes (Microsoft Corporation, MS Remote Access serial network driver)
0xAD4D0000 C:\WINDOWS\system32\DRIVERS\kbdhid.sys 16384 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF796B000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xAA01E000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF7957000 C:\WINDOWS\system32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF6AE7000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xAD4F0000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xAD4CC000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF795F000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xF6ADF000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF79C5000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF79F9000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xF79C3000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF79C7000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF79E1000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xF79C9000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF79BB000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF79BF000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7989000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7AF6000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF7B8A000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7AA8000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
==============================================
>Stealth
==============================================


Nothing detected :(



All scnas ran without any hitches.

The 'Attach' document suggests I should zip and attach the document, but your last post says I should copy and paste. I have done both. I hope this is ok?

I really appreciate the help you're giving me. I probably won't be able to check in for another 36 hours, but will keep in touch regularly after that.

Kind Regards,

Ian

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,773 posts
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  • Location:Puerto rico
  • Local time:12:47 PM

Posted 14 January 2011 - 07:18 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 ianlogan123

ianlogan123
  • Topic Starter

  • Members
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  • Local time:04:47 PM

Posted 14 January 2011 - 08:05 PM

Hi Gringo,

I turned off Ad-Aware and Norton AV, but left Norton Firewall running. Is this ok?

Combofix ran fine, although the first time round it wouldn't reboot, but waited with the desktop background and no images for about 10 minutes. I restarted the computer myself and then everything after that ran automatically.

I've just tried clicking on my BC profile and another window got opened with google-analytics. I then ran a google search (on Jeff Beck BTW :thumbsup: ), clicked on the first link, got redirected and the Norton advised me that my computer had been defended against an attack by "HTTP FakeAV Redirect Request 9" and that the attacking computer is "IAN-106FFE89398 (192/168/2/2, 1131)". I've replaced the . with / in case this causes problems for anyone else, but please delete it if I shouldn't have put the numbers up.

Cheers,

Ian

EDIT: After 20 minutes, clicking on my BC profile no longer opens a new window. I will monitor this and also let you know how the redirecting is going.

EDIT of EDIT: Still being redirected, and to some pretty persistent sites - I had to use task manager to close Firefox!



Here is the log:



ComboFix 11-01-14.01 - Owner 15/01/2011 0:40.1.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.44.1033.18.2047.1536 [GMT 0:00]
Running from: c:\documents and settings\Owner\Desktop\ComboFix.exe
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NPF


((((((((((((((((((((((((( Files Created from 2010-12-15 to 2011-01-15 )))))))))))))))))))))))))))))))
.

2011-01-09 15:06 . 2011-01-09 15:06 -------- d-----r- C:\MSOCache
2011-01-08 18:00 . 2011-01-08 18:00 -------- d-----w- C:\Intel

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-11-29 17:38 . 2010-11-29 17:38 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-29 17:38 . 2010-11-29 17:38 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-11-10 02:49 . 2010-11-10 02:49 4323040 ----a-w- c:\windows\system32\drivers\lvuvc.sys
2010-11-10 02:49 . 2010-11-10 02:49 539232 ----a-w- c:\windows\system32\LVUI2RC.dll
2010-11-10 02:49 . 2010-11-10 02:49 543328 ----a-w- c:\windows\system32\LVUI2.dll
2010-11-10 02:48 . 2010-11-10 02:48 283744 ----a-w- c:\windows\system32\drivers\lvrs.sys
2010-11-10 02:47 . 2010-11-10 02:47 195168 ----a-w- c:\windows\system32\lvci13101216.dll
2010-11-10 02:47 . 2010-11-10 02:47 416352 ----a-w- c:\windows\system32\lvcodec2.dll
2010-11-10 02:45 . 2010-11-10 02:45 102744 ----a-w- c:\windows\system32\LogiDPPApp.exe
2010-11-10 02:45 . 2010-11-10 02:45 10871128 ----a-w- c:\windows\system32\LogiDPP.dll
2010-11-10 02:45 . 2010-11-10 02:45 316248 ----a-w- c:\windows\system32\DevManagerCore.dll
2010-11-10 02:32 . 2010-11-10 02:32 38238 ----a-w- c:\windows\system32\Repository.reg
2010-11-09 14:52 . 2008-04-14 12:00 249856 ----a-w- c:\windows\system32\odbc32.dll
2010-11-06 00:26 . 2008-04-14 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26 . 2008-04-14 12:00 43520 ------w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26 . 2008-04-14 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-05 05:05 . 2010-11-05 05:05 81920 ------w- c:\windows\system32\ieencode.dll
2010-11-03 12:25 . 2008-04-14 12:00 385024 ------w- c:\windows\system32\html.iec
2010-11-02 15:17 . 2008-04-14 12:00 40960 ----a-w- c:\windows\system32\drivers\ndproxy.sys
2010-10-28 13:13 . 2008-04-14 12:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-27 03:55 . 2010-10-27 03:55 5524480 ----a-w- c:\windows\system32\drivers\ati2mtag.sys
2010-10-27 03:17 . 2010-10-27 03:17 16330752 ----a-w- c:\windows\system32\atioglxx.dll
2010-10-27 03:10 . 2010-10-27 03:10 57344 ----a-w- c:\windows\system32\aticalrt.dll
2010-10-27 03:10 . 2010-10-27 03:10 53248 ----a-w- c:\windows\system32\aticalcl.dll
2010-10-27 03:09 . 2010-10-27 03:09 4489216 ----a-w- c:\windows\system32\aticaldd.dll
2010-10-27 03:03 . 2010-10-27 03:03 311296 ----a-w- c:\windows\system32\atiiiexx.dll
2010-10-27 02:51 . 2010-10-27 02:51 3958784 ----a-w- c:\windows\system32\ati3duag.dll
2010-10-27 02:50 . 2010-10-27 02:50 450560 ----a-w- c:\windows\system32\ATIDEMGX.dll
2010-10-27 02:49 . 2010-10-27 02:49 301056 ----a-w- c:\windows\system32\ati2dvag.dll
2010-10-27 02:48 . 2010-10-27 02:48 393216 ----a-w- c:\windows\system32\atiok3x2.dll
2010-10-27 02:36 . 2010-10-27 02:36 2671744 ----a-w- c:\windows\system32\ativvaxx.dll
2010-10-27 02:30 . 2010-10-27 02:30 212992 ----a-w- c:\windows\system32\atipdlxx.dll
2010-10-27 02:30 . 2010-10-27 02:30 155648 ----a-w- c:\windows\system32\Oemdspif.dll
2010-10-27 02:30 . 2010-10-27 02:30 26112 ----a-w- c:\windows\system32\Ati2mdxx.exe
2010-10-27 02:30 . 2010-10-27 02:30 43520 ----a-w- c:\windows\system32\ati2edxx.dll
2010-10-27 02:30 . 2010-10-27 02:30 159744 ----a-w- c:\windows\system32\ati2evxx.dll
2010-10-27 02:28 . 2010-10-27 02:28 614400 ----a-w- c:\windows\system32\ati2evxx.exe
2010-10-27 02:27 . 2010-10-27 02:27 53248 ----a-w- c:\windows\system32\ATIDDC.DLL
2010-10-27 02:26 . 2010-10-27 02:26 143360 ----a-w- c:\windows\system32\atiapfxx.exe
2010-10-27 02:22 . 2010-10-27 02:22 651264 ----a-w- c:\windows\system32\atikvmag.dll
2010-10-27 02:20 . 2010-10-27 02:20 64512 ----a-w- c:\windows\system32\atimpc32.dll
2010-10-27 02:20 . 2010-10-27 02:20 64512 ----a-w- c:\windows\system32\amdpcom32.dll
2010-10-27 02:20 . 2010-10-27 02:20 196608 ----a-w- c:\windows\system32\atiadlxx.dll
2010-10-27 02:20 . 2010-10-27 02:20 17408 ----a-w- c:\windows\system32\atitvo32.dll
2010-10-27 02:19 . 2010-10-27 02:19 53248 ----a-w- c:\windows\system32\drivers\ati2erec.dll
2010-10-27 02:14 . 2010-10-27 02:14 704512 ----a-w- c:\windows\system32\ati2cqag.dll
2010-10-26 13:25 . 2008-04-14 12:00 1853312 ----a-w- c:\windows\system32\win32k.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDCPL"="RTHDCPL.EXE" [2010-07-06 19556968]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-29 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-13 421160]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
SpywareGuard.lnk - c:\program files\SpywareGuard\sgmain.exe [2003-8-29 360448]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Opera\\opera.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Logitech\\Vid HD\\Vid.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [09/01/2011 13:43 64288]
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1205000.07D\SymDS.sys [12/01/2011 08:05 340016]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1205000.07D\SymEFA.sys [12/01/2011 08:05 652336]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20101123.003\BHDrvx86.sys [12/01/2011 08:05 691248]
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [17/02/2010 18:25 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [10/05/2010 18:41 67656]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1205000.07D\Ironx86.sys [12/01/2011 08:05 136312]
R2 a2AntiMalware;Emsisoft Anti-Malware 5.0 - Service;c:\program files\Emsisoft Anti-Malware\a2service.exe [09/01/2011 14:20 2850296]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [03/12/2010 09:05 1402272]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe [12/01/2011 08:05 130000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [08/01/2011 18:26 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20110113.001\IDSXpx86.sys [14/01/2011 07:40 341944]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [09/01/2011 13:39 136176]
S2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\RUBotSrv.exe [09/01/2011 15:00 439632]
S3 a2acc;a2acc;c:\program files\Emsisoft Anti-Malware\a2accx86.sys [09/01/2011 14:20 72808]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [08/01/2011 18:08 1691480]
.
Contents of the 'Scheduled Tasks' folder

2011-01-15 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2010-12-03 09:04]

2011-01-13 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2009-10-22 11:50]

2011-01-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-09 13:39]

2011-01-14 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-09 13:39]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Owner\Application Data\Mozilla\Firefox\Profiles\g0kx9ui7.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Skype extension: {AB2CE124-6272-4b12-94A9-7303C7397BD1} - c:\program files\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: Norton IPS: {BBDA0591-3099-440a-AA10-41764D9DB4DB} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\IPSFFPlgn
FF - Ext: Norton Toolbar: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62} - c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\coFFPlgn
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-01-15 00:45
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.5.0.125\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(988)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\atiadlxx.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll

- - - - - - - > 'explorer.exe'(5564)
c:\windows\system32\WININET.dll
c:\windows\system32\logishrd\LVPrcInj01.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
c:\windows\system32\wbem\unsecapp.exe
c:\windows\RTHDCPL.EXE
c:\program files\SpywareGuard\sgbhp.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Lavasoft\Ad-Aware\AAWTray.exe
.
**************************************************************************
.
Completion time: 2011-01-15 00:47:27 - machine was rebooted
ComboFix-quarantined-files.txt 2011-01-15 00:47

Pre-Run: 32,318,537,728 bytes free
Post-Run: 32,366,047,232 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

- - End Of File - - AE5BEA5A1537079032A3F8F3EE15A14D

Attached Files


Edited by ianlogan123, 14 January 2011 - 08:27 PM.


#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 14 January 2011 - 09:16 PM

we are going to check the router

Create and Run Batch File
Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:
@echo off
>Log1.txt (
ipconfig /all
nslookup google.com
nslookup yahoo.com
ping -n 2 google.com
ping -n 2 yahoo.com
route print
)
start Log1.txt
del %0
Save this as router.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.

It should look like this: Posted Image <--XP
Double-click on router.bat to run it. it will open notepad when done please post back the results
gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#7 ianlogan123

ianlogan123
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  • Local time:04:47 PM

Posted 15 January 2011 - 04:26 AM

Hi Gringo,

When I reinstalled the computer I tried to reset the router (although maybe didn't hold the button in for long enough?) and then tried to install the Belkin software, but it wouldn't let me. The router was set up to be secure previously, but I haven't been able to access it since the reinstall of Windows. I use it over a wired connection. Would this be why it works for me even though the software from Belkin isn't installed?

Here is the log for the router:





Windows IP Configuration



Host Name . . . . . . . . . . . . : ian-106ffe89398

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Belkin



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : Belkin

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 00-21-85-5D-D3-9E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : 15 January 2011 08:47:48

Lease Expires . . . . . . . . . . : 15 January 2012 14:47:48

Server: UnKnown
Address: 192.168.2.1

Name: google.com
Addresses: 72.14.204.103, 72.14.204.99, 72.14.204.147, 72.14.204.104

Server: UnKnown
Address: 192.168.2.1

Name: yahoo.com
Addresses: 98.137.149.56, 209.191.122.70, 67.195.160.76, 72.30.2.43
69.147.125.65



Pinging google.com [72.14.204.103] with 32 bytes of data:



Reply from 72.14.204.103: bytes=32 time=119ms TTL=53

Reply from 72.14.204.103: bytes=32 time=118ms TTL=53



Ping statistics for 72.14.204.103:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 118ms, Maximum = 119ms, Average = 118ms



Pinging yahoo.com [98.137.149.56] with 32 bytes of data:



Reply from 98.137.149.56: bytes=32 time=197ms TTL=50

Reply from 98.137.149.56: bytes=32 time=194ms TTL=50



Ping statistics for 98.137.149.56:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 194ms, Maximum = 197ms, Average = 195ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 21 85 5d d3 9e ...... Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.2 10
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.2.2 192.168.2.2 20
192.168.2.0 255.255.255.0 192.168.2.2 192.168.2.2 10
192.168.2.2 255.255.255.255 127.0.0.1 127.0.0.1 10
192.168.2.255 255.255.255.255 192.168.2.2 192.168.2.2 10
208.43.87.2 255.255.255.255 192.168.2.1 192.168.2.2 10
224.0.0.0 240.0.0.0 192.168.2.2 192.168.2.2 10
255.255.255.255 255.255.255.255 192.168.2.2 192.168.2.2 1
Default Gateway: 192.168.2.1
===========================================================================
Persistent Routes:
None





Cheers,

Ian

#8 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 15 January 2011 - 04:57 AM

hello Ian

lets try to reset it again


Resetting Router

Letís try to reset the router to its default configuration.
  • This can be done by inserting something tiny like a paper clip end or pencil tip into a small hole labeled "reset" located on the back of the router.
  • Press and hold down the small button inside until the lights on the front of the router blink off and then on again (usually about 10 seconds).
  • If you donít know the router's default password, you can look it up. Here
  • You also need to reconfigure any security settings you had in place prior to the reset.
  • You may also need to consult with your Internet service provider to find out which DNS servers your network should be using or you can use OpenDNS
Note: After resetting your router, it is important to set a non-default password, and if possible, username, on the router. This will assist in eliminating the possibility of the router being hijacked again.

flush the DNS:

Now lets flush the DNS on the computer:

  • click on Start
  • select run
  • enter cmd and hit enter
  • a black window will open.
  • please enter the following text into that window and hit enter:


    ipconfig /flushdns

Now lets check the router again

Create and Run Batch File
Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:
@echo off
>Log1.txt (
ipconfig /all
nslookup google.com
nslookup yahoo.com
ping -n 2 google.com
ping -n 2 yahoo.com
route print
)
start Log1.txt
del %0
Save this as router.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.

It should look like this: Posted Image <--XP
Double-click on router.bat to run it. it will open notepad when done please post back the results

gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#9 ianlogan123

ianlogan123
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  • Members
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Posted 16 January 2011 - 10:52 AM

Hi Gringo,

Things are looking a lot better now.

I reset the router, tried to configure it using the Belkin CD, got into bother doing that, phoned my broadband company to check I had the right IP/DNS details and learnt how to manually change the password and adjust the router settings by hand.

When I open Firefox the homepage now opens at google (which it hasn't done in a while). So far I have not been redirected and when I open a page from google it opens in the same tab. Also clicking on my profile in BC (and others) doesn't open a new window and run google-analytics/spam.

Here is the latest log:





Windows IP Configuration



Host Name . . . . . . . . . . . . : ian-106ffe89398

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : Belkin



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : Belkin

Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

Physical Address. . . . . . . . . : 00-21-85-5D-D3-9E

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.2.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.2.1

DHCP Server . . . . . . . . . . . : 192.168.2.1

DNS Servers . . . . . . . . . . . : 192.168.2.1

Lease Obtained. . . . . . . . . . : 16 January 2011 15:21:48

Lease Expires . . . . . . . . . . : 16 January 2012 21:21:48

Server: UnKnown
Address: 192.168.2.1

Name: google.com
Address: 173.194.37.104

Server: UnKnown
Address: 192.168.2.1

Name: yahoo.com
Addresses: 72.30.2.43, 98.137.149.56, 209.191.122.70, 67.195.160.76
69.147.125.65



Pinging google.com [173.194.37.104] with 32 bytes of data:



Reply from 173.194.37.104: bytes=32 time=40ms TTL=57

Reply from 173.194.37.104: bytes=32 time=40ms TTL=56



Ping statistics for 173.194.37.104:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 40ms, Maximum = 40ms, Average = 40ms



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=190ms TTL=51

Reply from 72.30.2.43: bytes=32 time=190ms TTL=51



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 190ms, Maximum = 190ms, Average = 190ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x30002 ...00 21 85 5d d3 9e ...... Realtek PCIe GBE Family Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.2 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.2.2 192.168.2.2 20
192.168.2.0 255.255.255.0 192.168.2.2 192.168.2.2 20
192.168.2.2 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.2.255 255.255.255.255 192.168.2.2 192.168.2.2 20
208.43.87.2 255.255.255.255 192.168.2.1 192.168.2.2 20
224.0.0.0 240.0.0.0 192.168.2.2 192.168.2.2 20
255.255.255.255 255.255.255.255 192.168.2.2 192.168.2.2 1
Default Gateway: 192.168.2.1
===========================================================================
Persistent Routes:
None




Hopefully this looks better to you?

Many thanks for all your help so far.

Ian

#10 gringo_pr

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Posted 16 January 2011 - 12:48 PM

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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#11 ianlogan123

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Posted 16 January 2011 - 03:32 PM

Hi Gringo,

The computer has been running fine all afternoon. No more redirecting from google and windows are only opening if they are supposed to :dance:

Cheers,

Ian





MBAM log:



Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5533

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

16/01/2011 20:12:15
mbam-log-2011-01-16 (20-12-15).txt

Scan type: Quick scan
Objects scanned: 131478
Time elapsed: 1 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




HijackThis log:



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:24:10, on 16/01/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Emsisoft Anti-Malware\a2service.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\coIEPlg.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1294512077072
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Emsisoft Anti-Malware 5.0 - Service (a2AntiMalware) - Emsi Software GmbH - C:\Program Files\Emsisoft Anti-Malware\a2service.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.5.0.125\ccSvcHst.exe
O23 - Service: Trend Micro RUBotted Service (RUBotSrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe

--
End of file - 8027 bytes

Attached Files



#12 gringo_pr

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Posted 16 January 2011 - 05:27 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded startup entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brakets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the activex control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#13 ianlogan123

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Posted 16 January 2011 - 07:02 PM

Hi Gringo,

Things still running smoothly.

Here is the log from Eset:



ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=4acee8976469a14287f9fd713252fff8
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2011-01-16 11:59:05
# local_time=2011-01-16 11:59:05 (+0000, GMT Standard Time)
# country="United Kingdom"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 15701 15701 0 0
# compatibility_mode=3588 16777190 85 82 404939 5246057 0 0
# compatibility_mode=8192 67108863 100 0 3752 3752 0 0
# scanned=40124
# found=0
# cleaned=0
# scan_time=1254

#14 gringo_pr

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Posted 16 January 2011 - 08:09 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#15 ianlogan123

ianlogan123
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Posted 17 January 2011 - 02:16 AM

Hi Gringo,

Final changes made and computer running smoothly :thumbsup: I really appreciate everything you've done and would have been lost without your help. Token of thanks sent via PP.

Best wishes,

Ian

Edited by ianlogan123, 17 January 2011 - 02:16 AM.





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