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Posted 09 December 2005 - 11:27 PM
Posted 10 December 2005 - 07:00 AM
Posted 10 December 2005 - 08:33 AM
Currently home chillin' with the fam and my two dogs!
Posted 10 December 2005 - 02:16 PM
Posted 10 December 2005 - 05:30 PM
Next, please go to Start...Control Panel...Administrative Tools...Event Viewer. Once Event
Viewer opens there will be 3 categories listed in the left hand pane (Application, Security, and
System). Please click on each one (in turn) and view the messages for that category in the right
hand pane. Look for any error messages around the time of the last problem. Then right click on
the error and select "Properties". In the window that opens will be a text description of the
error - please copy it down and forward it to me.
The error text should generally be in the format of 0x0000007a - with the last 2 letters'numbers
changing depending upon the error. Also, usually another 4 sets of these numbers follows the
error message - they are important also. Finally, at times there is a file name mentioned with
the error message - please let me know what it is.
If there are too many errors to choose from, please let me know and we can proceed a bit
differently. Also, generally speaking, the usual location for this type of error will be in the
System category - but there is a possibility that it may be in the other areas. Please do not
erase your log files until we're finished troubleshooting this issue.
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